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April 2024 by A Miller
I came in to purchase a cake pop and a ceramic coffee cup, the California theme. It was the last one. I was excited to get the last one and I look up and this lady is staring at me like I nuts. I ask her can you put my coffee in this. She says “I don’t suggest you do that”… ???I ask her “why?” I came here for this and coffee. She says, we can ONLY hot wash it. I said that’s fine. I then order the cake pop for my granddaughter who is next to me the whole time. I said which size fits in this cup and she again says well we don’t really allow customers to use their own cups. The app says you can so idk why she’s acting like it’s against company policy. I tell her, why? I want to use it. She says again, she can only hot wash it. I again say, that’s fine. I tell her what I want, and someone cones up behind her with a measuring cup and tells me to put my cup in it. Now it looks ridiculous they are not wanting to touch my cup. But they can touch their cups and hand to customers all day. Idk where her hands have been but I trust them. And to act like only when my personal cup is being used it’s not ok to touch the cup I am going to drink from. Ridiculous. The woman who helped me has twins one writes left handed, she told me as I was having trouble swiping my card with my left hand.Anyways, I got my cup and my coffee money I will spend it at Peets Coffee where they don’t act like these people at this location.
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March 2024 by Jeannie N
Can’t make drinks right. Ok that’s fine. Asked to be corrected and it’s still wrong. How? Idk. 30 mins of my time wasted. I’m so annoyed bc management did nothing and they need better training on everything imo. Just saying.
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February 2024 by Sweta C
Extremely slow drive through!! Don’t go. Waiting 15 min without ordering just to get out of the line.
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February 2024 by Marlenna McClarin
Came to this Starbucks on 2/6/2024 around 8:15 am after working a graveyard shift at a nearby hospital. I came in and was met with dirty looks by a petite woman (who i later found out to be the manager) I used to the bathroom and came back to the dining room and sat down to wait for my mobile order. The manager would not take her eyes off me as if I was some sort of animal. She was whispering (which I could still hear her) to other employees saying I used the bathroom and what was I doing? She wasn’t asking in way that she was trying to provide customer service, she was totally being prejudice. Mind you I was only sitting in the dining room for less than 2 minutes. The young gentleman who was handing out the mobile orders had way better manners and customer service than his manager who would not take her evil eye off of me. The manager greeted and wished every one a safe day besides me. When my mobile order was ready she glared at me the entire time and made me super uncomfortable. I buy Starbucks and spend 5.95 every single morning but this location made me feel so unbelievably uncomfortable. I am 38 yrs old and I have never felt so unwelcome at a establishment in my entire life. I didn’t want to believe the rumors about Starbucks being racists but here at this location it is clear they don’t want black ppl in their establishment
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January 2024 by Nisha Nair
Awesome
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January 2024 by Christopher Fike
Dank open late 11
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December 2023 by Eduardo Ramirez
Terrible service from the red head cashier. Always has an attitude towards me each time I visit the store, tried to skip me as I was trying to make an order. If she doesn’t like her job she should just quit. Other than her everyone else is more than respectful to order from
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December 2023 by Marlene Molina
Went in for a pink drink with sweet cream foam on 12/4 and it was warm. They did not shake it with the ice as they do at other Starbucks. They just dumped the ice over. I was looking forward to my cold drink on this warm December day. Sad thing is the store manager made the drink.
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November 2023 by Afrouz Nikmanesh
This is one of those places that make you wish there was a “no star” rating! Everyone that works at this location is rude and really looks and acts miserable. Either do your job right or if you hate it so much look for something else.
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November 2023 by Sherri A.
This is an absolutely disgusting Starbucks! Used the restroom and it was appalling. It looked as though a homeless person took a shower in it!! urine all over the floor and toilet and even blood on the toilet seat ! management really needs to step it up. Get it together!!
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November 2023 by Vernon P.
Excellent customer service 5 stars.So small parking lot tho very tight squeeze with drive thru exit, needs to be in another location/area.
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November 2023 by Cox Tech
I Ordered 3 Items And The Manager Turned Down My $100 Bill @ 8:33am Due To No Change ?
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November 2023 by Roselyn S.
Been coming to this location for some time and I was never very impressed. I must say that the new supervisor (James) has really made a positive impression on me. He is so attentive, knowledgeable and seems do really care about the customers.
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October 2023 by Grace Buizastrow
So slow when making drinks and always telling me to wait to order.
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October 2023 by Jessica R.
I stood -- the only customer in line- for 5 minutes while 4 people behind the counter failed to acknowledge me. They all looked and acted like children. When a young girl finally came to take my order she was short and unapologetic. I'm a Starbucks girl! Never had an incident like this. I'd skip this Starbucks. Oh and my pike roast tastes like water!