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December 2023 by Bob M.
Really surprised how much more it cost to ship compared to the UPS online calculator. The $41 on the UPS calculator was inflated to $100 BEFORE they added any wt and measurements. Then it was $130.
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December 2023 by paul2lisbon
These guys go way above the service you would normally expect from a shipping company.
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December 2023 by SunXero
5 STARS, BEST UPS STORE. THIS is the UPS Store you should go to, THIS STORE went the extra mile to help resolve a mistake that I made, the mistake would have cost me a fortune and months to resolve. I cannot thank this store enough. How others treat me is important to me, and as I write this I recall that every time I walk out of this store it's with a smile. I recommend others to build a relationship at this store. whether you have quick shipping needs, or a small to large business... the location is awesome, hours are better than other stores... but beyond these things, the people here are awesome. See for yourself...
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December 2023 by Ed Wang
Bash, Ali, and the team here are amazing! This UPS store gets quite busy but they’re fast, professional, and provide excellent service through it all. A pleasure to work with them for all shipping needs.
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December 2023 by Ed W.
Bash, Ali, and the team here are superb. This UPS store gets quite busy but they're fast, professional, and provide excellent service through it all. A pleasure to work with them for all shipping needs.
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December 2023 by Joshua F.
One of a kind service and care to the customer. This recently opened up UPS store was a godsend for us as we ship packages often for our business as it was much closer than the other drop off location.What really separates this store, however, is the kind owners and employees that look into your eye and make sure to help you out as soon and much as possible. I'm happy to bring our business to this UPS store, and encourage anyone else that is looking to get a business mailbox, choose this location and you will be glad you did.
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December 2023 by P G.
I think the people that work here are part time nurses, they are way too kind and go above the normal service you would expect from a shipping company.
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November 2023 by Akshat Bhatia
I moved from Beverly Hills to Irvine few months ago and I have been using this UPS store for all my shipping needs. . The most courteous people you can find in any UPS store. Ali and all other people Always ready to help. Best UPS store in the city. Highly recommended,
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November 2023 by Beth G
Called asking about a package I had them box up the item of and shipped through this UPS Store location on Friday 10/27 in the morning as the tracking still says shipment waiting for pickup and no updates as of Monday 10/30 and they told me it takes 10-15 days for tracking to update. Yet the other packages I prepaid and dropped off have all scanned and are in route to my business. Will not be back to this UPS store ever again when we visit California!!! We have received the package as of Friday Nov. 3rd no thanks to any help from this UPS store!
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November 2023 by Barbara Chao
One of the best stores I like . I especially like this UPS store because they could use extra tape if they see the package is not sealed good. Some stores will ask you to buy a new roll tape. Very good customer service and right next to Trader Joe, you can drop your load and buy another load in Trader Joes :)
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November 2023 by kong jian
The service has gotten worse, treatment of customers is horrible, very disappointing always ask you to purchase the packing box even you already had one.
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November 2023 by Esther O.
BEST UPS EVER! The guys here are the most helpful and friendly guys ever! If you've been to other UPSs as much as I have for my business or Amazon returns, you can definitely tell the difference in customer service. I will not go anywhere else for my shipping or printing needs, because I leave the place stress free! Thanks guys for always being so great!
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November 2023 by Kevin K.
The workers are always friendly and reliable. They are also open the latest and also on Sundays.
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October 2023 by Saeed Mirzamohammadi
Great service at this store!!
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October 2023 by Gita Fard
I am so happy this store opened in Woodbury Irvine. I got a great service and the staff was very polite and professional. I used to go to UPS at the Cypress shopping center and I stopped going there because they were rude and it appeared they did not care for my business since they were so busy! So I hope everyone will bring their business to this new location!
