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July 2024 by nsascn
My only go to Ford dealer for all our trucks Tim O'Neill is our service advisor and he's the best I won't bother with anybody else I won't bother with any other dealership they always take care of us in a timely fashion which is important to us because we're a very busy company keeps me posted and lets me know when it's ready to go top-notch fantastic place fantastic staff
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June 2024 by Judy Miller
Clean and organized facility, well staffed with professionals who knew their responsibilities. Handled my requests with courtesy and good humor.
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March 2024 by E T
Can't say enough good about my experience at Tuttle Click with Nolan. He was so professional, fast and helpful. Had us in and out in no time and gave me accurate expectations and treated me so well. Best experience ever!!
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March 2024 by Peter Mathews
Sales person, Catherine Rinehart, at the Irvine Center, was the reason I had the best car buying experience I have ever had.
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February 2024 by Wes Wilson
Horrible communication I’ve left messages and still haven’t heard back from the issue that I’ve had
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December 2023 by c00lc321
Unfortunately I can't give this place higher than two stars the people may be really nice and cordial but their services is not very good at all because they are too overloaded to do any work I left my car there for almost 3 weeks and they didn't touch it so if you're going to go here make an appointment or call ahead.
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November 2023 by Carl P.
This review is a little late, but it was important for me to express my sincere appreciation to Ron Evans for making the car-buying experience such a pleasurable one. My family and I bought not one, but two recent vehicles from TC Hyundai and there's no better salesman than Ron. He's genuinely a good guy. I highly recommend him. Thanks Ron for all that you did for me and my family!
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November 2023 by George Horn
Great people, great atmosphere, sorry I talked too much haha. Last time we were in your team took care of us and we are grateful. Thanks for getting me a ride home. Maybe you should think about lianer cars. I realize the insurance is probably through the roof but, just saying. Thoufh my wife's car is still in service, I have faith you will take care of her "Beast"?
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October 2023 by Linda P.
I purchased a vehicle from Ron Evans at Tuttle Click Hyundai on October 14th. I originally reached out to Ron on October 11th, letting him know I was interested in the Volvo XC90. We made plans for me to come and check out the vehicle. Ron was in a tough spot because another family arrived the same morning I did to see the vehicle I wanted to purchase. It was a stressful situation, but Ron and the team at Tuttle-Click handled the situation well. It can't be easy when selling a used vehicle there is only one of, and having multiple parties interested in the vehicle. Ron even called me yesterday to follow up to see how the car was doing. I greatly appreciated the follow up phone call, it let me know Ron truly cared about me as a customer. I recommend Tuttle-Click Hyundai and Ron for anyone looking to purchase a vehicle.
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October 2023 by Jason D.
I cannot believe the unprofessional service my family received by the sales team. Ron- who I was in communication with for two days double booked a showing on a vehicle I set up for this morning. I informed him we were running behind due to having an infant that was up all night. Ron responded with "no worries" for coming in this morning- no info that someone else was coming to look at that particular vehicle. We get there 10 mins after the other couple- Ron and the Sales manager Blair basically told us too bad. Even though I said ok, we will do the paperwork and buy the car basically "sight unseen" - they said first come first serve- meanwhile I have already started this deal more than 24 hours priorThis is the true definition of snake oil salesman. Absolute trash.
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October 2023 by Paul B.
I just left a review about service department and suggested that I had problems also with the misrepresentation of sales and finance as not being trustworthy. A review was than posted showing how I gave them a 5 star rating. Yes that was true only because Omar said if I did so it would benefit him and me. The realization of their trustworthiness came the following day when I woke up from a 10 hour day with the dealership. The issues were many and I had a contentious week there after. I believe I also wrote another review explaining my issues but am unaware on how to find it.
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October 2023 by Soni Lazo
Very good service. Matched discount.
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September 2023 by Annette Howell
Tom Bruck took great care of my truck. My truck has issues that are not Tuttle Click Fords' problem. They have tacked the same problem at least 3 times, and I think they finally have the issue solved.
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September 2023 by Kevin M.
They have multiple admin layers to get the service done. Advisor, service department, then cashier. The communications among these different parts don't communicate well together. The routine service took longer than they promised. If I didn't check with the advisor at the due time, who then reminded the technician to work on my car, I would've waited even longer. But just to check out at the cashier and get my key back took another 20 mins because the cashier wasn't told my car was ready despite the advisor said so. The waiting area was nice on the other hand and you can buy sandwiches, burritos, and drinks.
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September 2023 by Samuel Hinds
Warranty repair completed on time, no hassle on this visit.
