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August 2024 by Cody Maier
horrible customer service
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August 2024 by Amanda “Mandy” Ayling
I love how fast and easy it is to ship packages out! Plus they're open 24/7 so I can go any time I want.
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July 2024 by Andrew Blagovestnyi
Second time I’m here and there is no enough envelopes
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July 2024 by Kevin Longrie
Amy was very helpful and efficient. Clean office, wait wasn’t bad. The line moved quickly and the staff were all friendly.
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July 2024 by Lisa Tu
Update: Returned and Monica was a sweetheart. She was able to help me, and surprise surprise, she was actually able to use the verified documents as shown in the application AND knows how to use a computer. You can tell she was knowledgeable, knew what to do and didn't give me any issues.Thank you Monica! I hope you can show your rude co-worker how to do his job, because if he needs a customer to show him how to use a computer, USPS is in trouble.
The incompetence is mind blowing! Came in with instructions on how to get a P.O. Box. Guy refused to go by those instructions on the USPS application guidelines. Then tried to show me what was on his screen. Page 1 of 3, skipped completely over 2 of 3 and then showed me page 3 of 3. I politely asked several times to see page 2 of 3 with the appropriate verifications, speak to a manager or someone who knows how to use a computer. He refused all. He turns the screen around and asks me to show him how to use his computer. He knew he wasn't showing me page 2, but instead of feeling like an idiot, he had to blame me like I was incompetent. Someone with complete incompetence and rudeness should not have a job. It was very clear in his communication to other women that he was a complete misogynist, on top of being incompetent. To Management, please train this person in discrimination, how to deal with the public, and how to do his job. He needs a LOT of training.
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July 2024 by Michelle
The lady working there was incredibly rude to me. Praying I never have to go back there. I didn't do anything wrong and don't deserve to be abused.
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May 2024 by Kevin Rice
Long line and slow.
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March 2024 by Susan Kaye
Kate, the manager at the post office on League , brought my mail to me due to the fact our boxes are being re organized. That is exemplary service. How outstanding.
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March 2024 by Carlo Virtucio
I don't understand why they close access to the PO Boxes after 7p. I work late and and I liked getting my mail at night because there was no crowded parking lot, etc. Never in the 5+ years of having a box there have I ever seen people loitering there at night. Now I have to get to my box in the middle of the day with all the mindless pedestrians that don't even bother to look when crossing the lot and people getting pissy with each other because they're trying to back up from the parking stall.
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February 2024 by Roya Bebe
Great post office, but its always busy here and not enough staff (thus 4 stars). Most staff are nice. I like that this location has a drive thru mail drop, super convenient. Collection times are 12p and 5pm.
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February 2024 by Leticia Adams
Worst Service Ever!!! When trying to retrieve my mothers mail being an authorized person on the account, they refused to go and collect my mothers mail for me. They required my 76 year old mother to bring me the key so they wouldn't be inconvenienced to have to walk over the mail box and hand it to me. I was told this was a FORMALITY. They lied to me that this was the rule when I've had to do the same thing on previous occasions at the other Irvine post office. Then the other front desk employees also lied to me that all the other supervisors were home for the day when I tried to complain about this. The supervisor Lynn could do better!!!
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January 2024 by Ben Orooji
This is my go-to USPS location even though it is not the closest one to me. The building and lobby are well maintained and clean. The staff here though are the gems, they are genuinely helpful, kind and don’t seem like they hate their jobs—what a welcome change from what I had come to expect at most locations. Lynn in particular at the front counter has been very helpful on multiple occasions. I love her!One minor gripe (but is it?): I used to be able to come here during off hours to check on my PO Box; they now have the whole thing locked up and only accessible during business hours. It’s less convenient, but much more secure. It’s a drawback I’m willing to live with and I could see plenty of people loving this feature.
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January 2024 by BILLIE SOTO
Taking to long and there are 2 clerks. Need more people in here to help the customers
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December 2023 by S75 D
The lobby hour is great, but why they close so early on weekend? We need to work on weekday. The post office serves the people, we dont serve the post office.
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October 2023 by Brent Alban
For Irvine, this office is pretty gross. Trash is littered all around the premises. The lobby needs a deep cleaning. The employees are far from friendly. You can't even use the drive-up mailboxes anymore - they're all taped up. The USPS should be ashamed of this location.
