Shock Surplus

Auto Parts
Hours: Shock Surplus is a retail business specializing in suspension products, including shocks, struts, coilovers, and other ride control components. They cater to a wide range of vehicle types, from passenger cars to track vehicles, off-road trucks, and 4x4 rigs. The company prides itself on offering the largest selection of shocks, struts, and coilovers in the country. Customers have had mixed experiences with Shock Surplus. Some have praised the knowledgeable and friendly staff, such as Mat in Product Support, who was able to quickly and confidently assist a customer with their truck. Others, however, have reported issues with order fulfillment, with one customer receiving the wrong parts and struggling to get a resolution. Despite the occasional hiccup, many customers have been satisfied with their purchases from Shock Surplus. One customer, who upgraded the shocks on their Chevrolet Silverado, was pleased with the noticeable and positive difference in the vehicle's ride quality. Another customer, who initially thought the store only carried a limited selection, was pleasantly surprised to find that Shock Surplus supports all vehicle types. Overall, Shock Surplus appears to be a well-stocked and customer-focused business, with knowledgeable staff who are willing to go the extra mile to assist customers. While there have been a few instances of order fulfillment problems, the majority of customer reviews indicate a positive experience with the company.

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1. Irwindale, California