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December 2023 by Gloria P.
Auto service center took over 3 hrs to install a set of tires even though I had an appt. Made me wait 1/2 hr before they would take my number to text me when it would be done. Very rude and disconcerting. Employees names were Light and guy
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September 2023 by Jim S.
Lousy customer service desk.Act like your bothering them.Asked the girl about an order that seems to be tied up.I was told to dial 1-800-walmart to resolve it.Probably the worst Walmart I've ever dealt with.
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August 2023 by Madison K.
Not going to type out a long detailed reason for the one star. Anyone who goes here often already knows how bad it is. They suck at returns. Asked for cash and she put the money back on to the card. You have ONE job. Do it right for god sake. This place should have zero stars
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August 2023 by Bitch B.
Y'all really cant be bothered to answer your phones? Why even have a number listed then? I am calling four entire hours before closing time. Seriously. Don't have a phone number linked if you don't care enough to answer it. I only had one [1] question and now I must drive 30 minutes to come ask you in person because you cannot be bothered to answer the phones. It has been ringing the entire time I have been typing this. [Getting up to 8 minutes of straight ringing now] Absolutely absurd.
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July 2023 by Jessica M.
Everything in lock up can't get an associate to open any of them waited in electronics for 25 mins no one came tried to get flea medicine in pets waited there for 30 mins and no one came clicked the help button multiple times no one ever came to either lock ups to open
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February 2023 by Jennifer S.
There's something different about this Wal-Mart. It's smaller, more cramped, and less well-stocked than your average Wal-Mart. It seemed darker than most of its sister stores are. I'm not sure whether this was due to poor lighting, tall aisles, or both. My friend and I stopped by late at night to pick up candy and candles. She needed candles to complete a gift, and I was... stoned. I helped my friend pick out candles, pillows, and pillowcases. As we were walking towards the front, she remembered that she needed cat food. No matter how many times I offered to go grab a cart, she insisted that we didn't need one. There was a lot of cat food in the store, but none of it was on the shelves. It was still piled up on pallets. After a good five minutes of searching for cat food on the shelves, I finally climbed up one of the stacks, and grabbed a bag of Meow Mix. My friend actually wanted the more expensive brand (Blue Buffalo), but it looked too difficult for either of us to access, and we couldn't find any employees nearby to help us. In the bakery area, we picked out a few items to have for breakfast the next day, including mini blueberry muffins, a raspberry cream cheese danish cake, and coffee K-cups. (We didn't care for the cake, but half of the muffins disappeared before we fell asleep.) On the way to the register, we found the Valentine's aisles, and picked out raspberry creme Kit-Kats, chocolate hazelnut Piroulines, Valentine's Dots, and a few other things. (We may have gone a bit overboard.) The cashier was nice, and even put up with my friend running off to grab more items as he was scanning her purchases. Overall, it's a pretty small store, but we more or less found what we were looking for.
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January 2023 by Cody J.
I mean it's Walmart. It can't get more than 3 stars. The employees always put the boxes they're unpacking right in the aisles and it's horrible it looks so messy and ugh They always have boxes of unpacked stuff crowding the aisles. I hate it. The food is gud gud tho Employees are nice I guess but look depressed as shit, i mean it's WALMART, they don't treat their employees good so i wouldn't walk in and expect happy employees. Try harder walmart
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November 2022 by Danny A.
Great store. Located in Jackson, California right off of Highway 88. Very busy environment and pretty clean store to shop at. A lot of products available.
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June 2022 by Jessica G.
I usually enjoy shopping at this Walmart. Recently, I went to the store to buy a piece of jewelry. I asked for help three times and had to wait more than 15 minutes for someone to attend me. Not the best customer service :(
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May 2022 by Kilie D.
The customer service here was absolutely terrible. I sat and waited to get formula for over 30 minutes. I pressed the call button 5 times. I went and asked employees 6 times, they told me "there's nothing I can do." They called over the intercom 3 times. I went up to the manager twice to get someone. I heard the manager tell the associate "we'll what am I gonna do I can't leave here". She finally called someone else to come back. When she was getting my formula she said, "I'm sorry about the wait, the person with keys is on break." So I went through all this trouble all because the employee with keys was on a break and couldn't give anyone else the keys. Then when I was leaving I saw the manager, who couldn't leave the front, walking to the back after she just told me she couldn't leave the counter. With all this going on i had customers telling me to just break it open and get some since they were being so terrible. What a horrible experience.
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May 2022 by Michelle K.
they make you feel like a prisoner !!!! everything is locked up !!! and when you ask them about it , they yell at you !! mens underwear locked up but womens is not !!! go to sporting goods backpacks locked up but the machetes and knives across from backpacks are not !!! that just does not make any sense what so ever !!! oh no one ever has a key , you have to wait to go to checkout before you can recieve that item !!! no other store does that !!! i hate this walmart they suck !!!!!!