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November 2023 by Jeremy K.
Very responsive & Jake did a great job with the install. He showed care throughout the entire process & I would recommend Glass Doctor. Price is on the higher side compared to other glass repair shops however. I assume this is the 'local' premium.
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November 2023 by Suzanne Aikin
The office person was friendly and professional. I told her about the crack in my windshield. She handled everything including the call to the insurance company. I had an appointment quickly in a just few days!When I arrived, the technicians went to work immediately. The waiting room was beautiful and comfortable. My car was finished right on time and looked as good as new. Instead of it being a hassle, the broken windshield repair was about as trouble free as possible. I highly recommend this business.
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November 2023 by Jennifer Garrett
Everything about the Glass Doctor was amazing! Definitely will use them again anytime I need glass work
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October 2023 by Chad Sandry
Great job. They came and had the window fixed in hour. Hopefully we don't have to use them again but if we do I call them again.
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October 2023 by Betsy U.
Always have received quality service with Glass Doctor. We feel that we are a priority when we call with our urgent needs, and they come through. Pricing always seems in line with our needs as well.
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August 2023 by Jamie Gunter
I'm so happy that I chose to go with the Glass Dr! They were professional, quick and my windows are amazing! Best part, it only took a few hours for all three windows to be replaced and now my living room is positively transformed. My installation guy, Jake, was a complete pro. Cleaned up as he worked and left no mess behind. I will definitely use them again!!
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August 2023 by Sarah Collins
Will never recommend this place to anyone! Girls inside are nice, but guys who do the work are rude and unprofessional.Took our 2015 toyota Sienna in to have a new passenger side backseat window replaced after ours was shattered in a storm. We were moving out of state in 7 days and were so thatnkful they could get it in and fixed. Guys acted like they were in a bad mood when we came in for appointment. Dropped off and came back 3hrs later. The door is an automatic sliding door and after they put door back together, it no longer opened. They said I'd have to bring it back to fix the door. I should have been mad, but I told them I was just happy to have a window again and said no problem with bringing it back. Got in the car to leave and there was glass everywhere. We detailed the car after the window broke, so all this glass was from inside the door. Went inside to ask the girls if they should have cleaned up the glass that came from inside the door when they took it apart, and she said yes it was part of the job. She told me to go round back and the guys would take care of me. the guy was so rude. Telling me that they do not detail cars and this wasn't their job. I told him I wasn't asking him to detail my car, i have small children and there is glass everywhere from him opening the door up. He kept talking about how irritated he was. After he finished i went back in and told girls what happened. I told them I've been so nice about everything and wasnt mad at all my door no longer openned and this really made me upset he acted this way. They were very appolagetic and said they would have another person handle my door next time. Came back in to have door fixed and when we came back the door worked but there was a big white scuff on my passenger front see door. Went inside to girls and told them that wasn't there when we dropped off. They pulled up photos they took when we dropped off and showed us we were right and they would have the guy come out to look at it. Guy told me it was there when we dropped it off, that they took photos. I told him the girls already showed us the photos and they showed no white scuff marks on the door. He then realized he couldn't lie and then tried to buff it out. This shop is soo unprofessional! Girls are great inside but that is as far as it goes. We then left 2 days later for our move out of state and realized they didn't put my sunshade back in the door! Obviously we can't just pop over there a 3rd time and have them redo their work again, so we will have to pay a shop to do this here in Texas. I can't believe a company that has been around so long would have people like these guys working for them! Photos are of the shade that is missing. other photo is of otherside door that still has shade
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August 2023 by Mark Christensen
Did a great job on what they fixed and it was very inexpensive. Only problem I had was that they didn't ask me where all the glass chips were in my windshield , so they missed one. Otherwise they did a great job and the value was great.
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July 2023 by San Martin
Very professional, efficient and excellent service. Technicians were very pleasant and explained everything thoroughly. Thank you!
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July 2023 by Cheryl S.
Pricey but the service, time frame and getting the job done made it all worth it! I recommend to anyone who needs a window replaced!!
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June 2023 by Debbie D.
They do amazing work and have very reasonable prices. We needed a total windshield replacement on our 2004 Dodge Ram and they overlooked nothing. The installer took pride in his work and informed us about anything that came up. He left the truck very clean and the windshield looks wonderful. They also offer a great warranty. I would definitely recommend them for any of your glass needs.
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June 2023 by William Swanson
Super Great Job!,....Came to my workplace and changed glass in my office parking lot! Jacob D., specialist from Jackson, CA was excellent, courteous, and professional. They were running a little late, so I requested the change in location last minute from my home to my office and they were accommodating for my convenience with no hassle. Well done,...and a 'whoot'!
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June 2023 by Kari Petznick
They handled my insurance claim and got me in quickly. They were helpful and courteous throughout the whole process. Will definitely use them again. Kari Petznick
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June 2023 by Michelle Olivarria
Overall, an excellent experience! Customer service on the phone was excellent, customer service in the store was excellent and the install of my new windshield was quick and looks beautiful! Great job Glass Doctor - Jackson, CA
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April 2023 by Lisa & Dan Murphy
Our business, Murphy's Touch, Inc., needed to a set of special windows for a repair to a 1950's AG building. Glass Doctor was helpful and responsive to find what we needed. Even though the wait was long, GD was friendly and willing to keep us updated through-out. Thank you.
