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March 2024 by Melissa Hanshaw
Quick, easy, convenient. Phlebotomist was polite and gentle with the poke. Would come here again.
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January 2024 by R Kh
Very convenient location within Safeway!Never had any problem booking an appt online. Very good at drawing blood without leaving any bruises.Thank you for your service!
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July 2023 by Wendy Steinberg-Frachon
Rude phlebotomist, just plain nasty. My Sister does not drive and had a 4 mile walk. Quest appointments were to far out for her Doctor so she went as a walk in. Even telling the Phleb she didn’t mind waiting All Day. Nope No Empathy coming from that Healthcare Worker. Please dont reply with im sorry. Are You really?
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January 2023 by Steve P.
Very unprofessional. Avoid this locationTraveled 45 minutes down through snow to get to this location only to find it closed and locked.Had already confirmed a 10:20 appointment the day beforeCalled the direct number listed telephone number but nobody answered (and still doesn't). The outgoing message merely directs you to the Main Quest website. No option to even leave a message.
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September 2022 by Laurie James
I've been to this Quest location several times. I've made an appt online, they always have available appts. I've never had to wait more than 10 minutes. Most times I haven't had to wait at all. The plabotamist has always been pleasant, patient and kind. She knows what she's doing as well.
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November 2021 by Ken H.
Go to Sutter. I went to quest with a 1 pm appt because it takes weeks to get a morning appointment. Stopped by while the tech was on break. When she came back she asked if I was waiting told her yes . told her my appt was for 1 pm but I was hoping maybe there was some time . She said see you at 1:00 . I said but no one is here? but she wasn't agreeable. I left went to sutter hospital. they got me in and out in 15 minutes . NO issues and very congenial. Had my lab results in about 3 hours on my sutter portal. There is a large waiting room and friendly. NO more quest for me. I am tired of the hassle. The one in Jackson has short hours and the one at martell is not user friendly. Try Sutter you will be surprised how much easier it is even without an appt.
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October 2021 by Jillian Eppler
I called 5 times and the operator (automated) told me 37 minute hold! And it took 57 minutes. This was after I called 4 times before and was hung up on! I got ahold of a guy after waiting and I was giving him my info and the phone disconnected! So if you want to know why you didn't get paid - this was why!!
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July 2021 by james wanjiru
Rude phlebotomist
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April 2021 by Valerie Amrine
This place has great service the woman Julie was so gentle when she took my blood out did not feel anything I trust them taking my blood out. But the place that want my blood work done I had to call them five Times finally the people in the front office fax the CPT codes so I could get my blood work done it took a half hour to get the Paperwork in and that was it.
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June 2020 by Sheri T.
My mother 83 year old mother went in to have blood work on Thursday, she was greeted by in a snappy irritated tone "why didn't you go to Safeway, I have an appointemtn in 20 minutes?" my mother answers back, baffled, "why would I go there? rude lady answers back still snappy tone "well hey have a quest there" my mother answers back "well, I'm am here" This was oddest, rudest behavior. My mother did want to call her out because she was the who would take blood from her. Only good thing was she took 6 viles of blood and mother said it didn't hurt. My mother is been dealing with c-diff no for 3 weeks now but regardless, she should be fired.
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June 2020 by Roy L.
I've had blood work done here a number of times and there has never been a problem. It's a small quiet office, which I much prefer. Some of the Quest offices are mob scenes. One of the phlebotomists doesn't chat, but she's competent so I don't mind. Most are friendly. Every Quest office has troublesome rules about sending test results to more than one doctor. You can never anticipate what the problem will be. But that's just Quest.
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October 2019 by Andrea T.
Went in to get my blood work and Julie was absolutely amazing!! My boyfriend had to get his done as well and he is afraid of getting blood work he literally said she is the best. Thank you Julie for putting my boyfriend at ease.
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October 2019 by Marie J.
Horrible service. Unfortunately they can't get it together to run an efficient office. They gave me the wrong information twice on this visit. I highly recommend going elsewhere.
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May 2019 by Raz A.
It was a surprise finding this lab. So convenient. Great service. The nurse was very pleasant and accommodated us without appointment.
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April 2019 by Mikala P.
I have to say the young gal you have that is drawing the blood is not friendly doesn't talk. I been in the health care field for 30+ years and I know when we had patients getting lab drawn they were very nervous and need to have someone there to get their mind off of it and talk with them. Great location in Safeway's but very poor customer service.