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October 2023 by David Shore
Easy Amazon return drop off! And those guys are efficient! Also, lots of electronic products for sale.
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December 2022 by Marie Earle
We love our Staples here in Jackson CA. The entire crew goes out of their way to help in any way they can. They are especially good with my elder mother.I am so grateful ?
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December 2022 by Doris Duckworth
Bought hp cartridge, made less than 10 copies ran out of ink. Store manager said because the package was opened, it wasn’t his problem . Take it with hp . Tell me how you can tell if a cartridge is defective with opening it? Will buy from wal mart next time.
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November 2022 by Amanda J
I am so impressed! I submitted a print order for 500 post cards a few hours ago, and I just received a call that they were done! Taylor over in print and marketing is great and got the job done quick! Thanks Taylor!
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March 2022 by Emily Lynn Miller
I've worked here for 4 years now and so grateful for the staff family. yes we all have our downfalls but we are only human. I come in ready to help every person find what they need. I hope everyone has a good experience in this store.
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January 2022 by Sue
Always have what I need. Good peices.
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June 2021 by Jan Murrell
Love them ! Employees know there stuff! But the manager like to belittle her employees in front of customers!
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March 2021 by Vicki Mercedes Rodriguez
I love this store! They are so very helpful. There's an overall feeling of kindness in this store that is often missing from service these days.
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January 2021 by Harla W.
Just had to comment, needed help with a pattern I had had enlarged. Zoe in the printing department was incredible, corrected the error and saved my project. I really appreciate the time she took to make the adjustment.
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November 2020 by Gareth Hall
I was looking for a 8ft folding table . I called three stores , then I got a hold of Staples they had the table I was looking for . They were asking $107 I asked if they would give me a military discount I was told Staples did not give a military discount . I was told the next day the store would be having a sale 25 percent off whole store for military personnel . I waited one day and got the table I needed .
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January 2020 by daniel vigil
Great customer service, ready to help with whatever your trying to get accomplished, awesome people
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September 2019 by Kristi M.
The print and copy center staff is outstanding and very reliable, the highlight of the Staples in Jackson
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August 2019 by Suzy DeRosa Rogers
Fried the hard drive on a new computer I bought, fried the hard drive on my old computer and won’t compensate me in anyway. Asked for a refund and the kid say store credit only. Still waiting for a refund, going back to talk to a manager again.
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July 2019 by Char L.
I've left reviews before for Staples and once again I have to say that their copy & print center always impresses me! Over the years I have frequented Staples for office supplies or for photocopies, as I own a local business. The girls that work in Copy & Print are miracle workers. I can always count on great quality prints done quickly and exactly to my specifications. Zoe and I think the other girl's name is April? do a fantastic job and are always very friendly. They even call me by my first name when I come in! How cool is that???
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June 2019 by Leana D.
We were looking for a basic, lower budget laptop for our kids to use for online homework and a physics simulator program. The sales associate was super helpful and suggested a discounted model and reminded us of their 14 day return policy in case it didn't work out. The computer was fine, except the physics program didn't work properly, as we needed a slightly more powerful system. We returned it to the store exactly 14 days later, and we were given great service. Our kids had lost the box, and even so, we had no trouble with the return. The store manager let us know there will be a sale coming up, so we could come back in a day or two to get a discount on an upgraded computer. It was really thoughtful of them to let us know that. We appreciate the honest and friendly service!