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September 2023 by christy albrecht
Service is extremely unprofessional. Had dent on roof done to find out 6 months later roof leaks from the rail they took off. Finally got that fixed and when I picked up my car they had left dirt marks on my white liner and some inside trim was not snapped in place. They just don't check their work to make sure the job is completed and done professionally. I hope no one else has to go through what I went through.Highly disappointed and will never go back.
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August 2023 by Logan Smith
Listen to my story. Bucket up buckaroos!Walked into the main office of Stymeist autobody with the intention of getting a quote. This would have been around 30 minutes after they opened for the day. I was asked if this was through insurance or out of pocket. I replied, out of pocket. I was immediately given a card for their other location (Crash Champions) and told to contact them.A week or so later I walked into Crash Champions. Asked for a quote so they set a date. A few days later I showed up for the appointment. The manager of the location did a quick walkaround. I told him what happened, how the damage is likely all cosmetic/body. Frame should be fine as the vehicle only rolled onto it's side. He then gave me the run around how they don't have a device to work on the frame so I should go back to the main location. I told him I had gotten their info FROM the main location. So he texted "Gary" I think it was, the manager at Stymeist. Told him I would be headed over there and was looking for a quote. I drove over to the main location, they seemed to have gotten the message as the receptionist had a look on her face like she had done something wrong when I arrived.She set a date for the quote with their employee Wendy. I showed up for quote at the appointed time/date and met with Wendy. She took pictures, was writing details, and generally asked how/why, etc. questions. She asked if I would like to wait around until the quote was completed. I replied, I had just gotten off work (night shift) and wanted to sleep. She said it would take till around 12pm of that same day (it was 8am-ish at the time of quote) to get the quote completed and she would email me. I told her that sounded great.Woke up later that day, end of that day, no quote. Hmm, maybe she got busy. Second day after the appointment, no quote. I called on the third day (after the appointment). I got another tech (male) who said Wendy was not available (go figure), he patched me through to her extension. I left a message to please email me the quote asap. Never got an email or phone call back.Horrible customer service. Take your business elsewhere.I would recommend "Howards Body Shop" in Sutter Creek. I called and that same day the receptionist told me to come in and they would get me a quote, which they did.
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May 2023 by Kenneth Motoh
I had severe damage to the right side of the bed on my 2010 Dodge Ram 1500 TRX4. Collision Champions replaced the Bed Side and repaired two dents in the back of the cab and after the repairs, the pickup looked as if it came off the show room floor.
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May 2023 by Joanne Shugart
So much better than my last experience with the former owners.
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March 2023 by Kristin B.
Stupid me backed into a Jeep with a wench attached to its front. No damage to the Jeep but my RAV4 was not so lucky. Working with Progressive and Rod and Patty at Crash Champions was so much easier than I could have hoped for. Patty is very friendly and knowledgeable; couldn't ask for better. Rod really knows his stuff. After a few minutes of looking at the damage, he was able to recognize a few things that weren't on my Progressive quote and got them to provide 2 supplemental checks (the second was for my textured bumper that had to be replaced. He got Folsom Lake Toyota to send the required parts lightening fast. He kept me updated with phone calls, texts, and photos. He estimated a 10 day job and it took 9, even with the snafus. I picked it up today and I was blown away. He even detailed my car, inside and out. It looked better than when I bought it! I hope I never need their service again but if I do...there's no doubt who I'll call.
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September 2022 by Anita B
I picked up my car today after being repaired from an auto accident. It looks and drives amazing. They kept in touch regularly with the status of repairs and went above and beyond to take care of every detail! Thank you so much!
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July 2022 by Benny Castaneda
Very very disappointed with their service not only did they not fix the problem with my vehicle I had to take it to another shop to get fixed also the guy that handled my claim rod has very bad communication and doesn’t have a clue on what he’s talking about would of expected better from this company and over priced not satisfied at all…. Wouldn’t recommend this place to anyone
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May 2022 by Dale Willden
I have used several different body shops over the years. With 11 grandkids for driving age and four sons growing up and let's not forget myself or my wife I've had the pleasure of having to use body shops in the past and stymiest is by far the best of the best this last time I use them I did get to other quotes all within dollars of each other. But stymest is the only one they said they would blend the color. When asked one of them flat-out said no we just use the code on the VIN number. So if you want a good quality job at a fair reasonable rate and reasonable time you cannot beat stymie's auto body repair
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May 2022 by j jerstad
So far, so good. Customer service was great.
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January 2022 by Marinda Mercer
Rod took great care of me from day one. They did a wonderful job on my car and it was clean and shiny when I finally picked it up. The only problem I had was an unavoidable one...one part was on backorder and it took over a month to get it which caused an unexpected expense for the rental car. I called Rod and told him my dilemma and he started making some calls and was able to locate a part in a different state. In a few days, the car was completed and I was able to take a deep cleansing breath. Lesson learned, Drive slower on mountain roads and expect deer and two, make sure your insurance covers the rental indefinitely because these days everything could be on back order.Thank you,. Stymeist for your hard work and integrity. God bless. ~Marinda
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December 2021 by Mike J.
I stopped in to get some damage to my truck looked at and get an estimate for the insurance company. After standing in their customer area for several minutes someone finally asked if they could help me. When I told them what I wanted, I was told I needed to schedule an appointment- that ended up being over a week away!
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October 2021 by Chad Hillz
They do a half as job at fixing my car, then when I got my car back it looked like alley cats fought on the trunk and roof of my car and they told me that it wasn't their fault and I would have to open another claim. I guess I'll have to take them to court, but I would NOT take my car here
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August 2021 by Kat H.
I was in a small fender bender and my insurance suggested Stymeist. I made an appointment and was greeted by Sam. He was quite knowledgeable and took thre time to make an itemized estimate. Patty set me up with a rental car and I was on my way. A week later I went in to get my car and was greeted by name as I came in the door. When my car was brought to the front I was quite surprised that it had been detailed inside and out. It was beautiful. I don't think it was that clean when I bought it. Wonderful people!!!
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July 2021 by Sarah Noneya
I had heard great things about their reputation however I was not happy with their service or their repairs I had to go back repeatedly to have them do what should have been done in the first place still not completely done with my car repairs
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July 2021 by Jennifer Nicol (Turtletravelinc)
Still waiting for the final before I post
