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November 2023 by Michael S.
When you get an free offer from Ace it is wise to ask upon entering the store if you can use that offer on that day. Even when the day is within the date range on the coupon.
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March 2022 by edith g.
This Ace Is my only option unless I want to drive another 30 minutes to get to the next town, and I already drive 40 minutes to get to this store but now I won't be coming back after today. First of all the garden section here looks like a dump, or someone's dirty backyard with weeds growing everywhere , they could atleast clean it up and throw all the dead leaves away to make it look somewhat appealing.. Now today was the first time they actually had a few flowers in the garden section... I went and grabbed 2 calla Lillie's. As I go to check out, after 15 minutes of employees trying to find the price for the calla Lillie's, they tell me they don't know how much they are and they can't find the price so they can't sell them and to come back another day.....Like seriously? Ur a store.. and u don't know the price of what u have... so u tell customers to come back another time...? What the f is going on here. Never coming back, this was the last straw. I'll drive the extra 30 minutes to valley springs.
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February 2022 by Shelley M.
This is a great store and it is family owned. They have a great selection of a little bit of everything and I like the garden department.Employees and owners are awesome and its quick to get in and get out, or not.
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January 2022 by Mark Manly
I visit this particular Ace Hardware location on a regular basis; and the staff is always friendly and helpful in assisting me find the items I'm looking for.The store has a good selection of Hardware and garden accessories.
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September 2021 by H F.
This has always been my go to hardware store. The people that work here take care of business. When you walk in the door staff approach you with a friendly greeting and ask if they can help you find something. They understand customer service at this store. ( If you go to Lowe's they have 50 + employees on shift and 48 of them have their head down like they are doing something - it's a joke, and if you do get help 1/2 the time they don't know what they are talking about) That's another thing I like about Aces.The staff know what they're talking about and if they don't know, they seek another staff for assistance. That's called teamwork ! This place is a dying breed in America because they have a tuff time competing with big box stores. Please spend your money here because they earn it. The owners are also great people too and that's how they attract great employees.
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August 2021 by Launa Morrison
This hardware store has it all. Whatever it is you need they have it or can get it for you.
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May 2021 by Dave Bianco
Well stocked store and always friendly, knowledgeable workers.
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March 2021 by Peter P.
Yesterday (03/29/21), as I was searching for brass fittings to repair a water line.. one of their employees (very tall older gentleman) walks up and stands withing 2 feet from me and another customer. ° There is a sign in the window that sa6s keep 6 feet apart..social distancing, yet this man walks right up and are almost touching. We will be bringing this up at the City Council meeting.
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February 2021 by Karin Schartz
They had a 4way light switch that we could not find anywhere else. They are always helpful and friendly & informative . We love shopping here.
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February 2021 by Gregory Means
Very nice staff, resolved many teams in one visit. Also, odd ball key copied perfect
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February 2021 by Josh Quick
This store has always been a nice experience. Even though it is Ace Hardware once again (the picture for this business is up to date). They have a large selection and 2 things the big stores don't have. Knowledgeable employees and parts to fix the older things that have sentimental value to us.
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January 2021 by Nancy B.
I went to this Ace hardware during my lunch break the other day. I literally took two steps into the store and was immediately greeted by someone asking if I needed help. I told him what I was looking for and He kindly walked me to the area and helped me find what I needed and answered all of my questions. I was so impressed! I was in and out if there in 5 minutes. If their customer service is this good.... this will have to be my new go to Ace!
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January 2021 by kathy Markofer
I love True Value Hardware and all that work in the store all ways halp me so kind to me Thank You all happy I live here.
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July 2020 by Donald B.
Although this a national chain I love it feels like an old fashioned small town hardware store. It is an extra couple of milestone me beyond Lowe's to get here but it is worth it.
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July 2020 by Caleb Mothorn
Fabulous customer service! I go there every time I need something, and find the best prices plus a lot of great deals. Marvelous bargains at everyday low prices. Ace is the place in Jackson.
