-
January 2024 by Haven Resort Yucca Valley
Their customer service is second to none. Crystal walk me through all my questions and I was completely impressed with the professionalism and customer service.
-
January 2024 by Cameron Prestwich
Great experience from online, telephone, and in person during install. Great communication through the process. Internet speed is more than enough for multiple streaming devices.
-
November 2023 by Stephanie Kern
Crystal called me back shortly after I left a message that my wi-fi was down. She very patiently walked me through everything I needed to do and we got it up & running. Always prompt & helpful
-
November 2023 by Mehrenegar Rostami
MojaveWiFi is a reliable internet service. We are happy to have found them and we’ll certainly recommend it to anyone who may need WiFi in the high desert area.
-
November 2023 by Cathleen Armstrong
We have been happy with Mojave WiFi. The office can be a little tough to reach, but someone always calls back and asks how they can help. Every person we have spoken with at Mojave WiFi has been knowledgeable and helpful. I sure can’t say that about other communications companies we deal with.
-
November 2023 by Joshua Rose
Hands down the best customer service of any internet provider, both phone, email, and in person. We are so grateful to have Mojave Wifi. As the service is satellite it can be spotty at times, but they are working on upgrades and will be able to provide a very robust system shortly. We can't wait.
-
November 2023 by B B
Great and affordable service. I had some issues with wifi and they addressed the issue immediately every time. It turned out I needed new equipment. They were courteous, professional and timely. I have not had a problem with the wifi since. I highly recommend after years of Cox and ATT, Mojave Wifi is a breath of fresh air.
-
October 2023 by John Schuster
I have had really stellar service (thanks Eric!) with Mojave WiFi and have found their broadband service overall to be reliable and a good value. Recently, due to some changes at my email service provider, I had a some technical issues with my connection. Mojave Wifi was "on it" and had my problem fixed in about 10 minutes. Thanks Eric! Really appreciate your terrific, personal (i.e, a human being, right here in Joshua Tree) customer service!
-
October 2023 by Robbie Brevifolia
I dislike my service with Mojave Wifi. The people are nice though and they're willing to help when you call. The speed is slow and the connection is very jumpy. It's not reliable for me as a student and business owner. It is hard to run appointments over video. I dislike that my connection randomly disconnects. If you're like me and your internet options are limited because of your location in the desert, then I understand the need of this service. Otherwise, steer clear and use another provider.
-
October 2023 by Jonathan Ramos
Thank you Eric and Team at MojaveWifi! They went above and beyond to work with my schedule and get the service up and running fast. I'm in Joshua Tree, one month in everything has been stable and speedy.
-
October 2023 by Nick Goodman
Great service, very friendly. Moving from Los Angeles I was afraid I would have internet trouble, but not with Mojave wi-fi, I am very happy with their service.
-
August 2023 by Miss Taurus
I was only a customer for a few weeks due to personal issues. My experience was great. Go Mojave Internet.
-
July 2023 by Paula D'Auria-Showalter
I recently changed from a large corporate internet provider to Mojave. Eric (office) and Ed (installer) were professional and efficient. They explained every step in layman's terms to me. I am happy to be with Mojave and encourage others to join me! It's great to support locally-owned businesses!
-
June 2023 by Alexandra Martinez
When we moved out to Joshua Tree we were very excited to hear that there was a local ISP we could go with, rather than some giant impersonal corporation. Every step of the process was super easy. Installation by Eric (I think that was his name) was fast and easy and he even showed up early. Billing is easy and the speed is great for what we need, we know there is the option to upgrade if necessary. Have never had any major issues and if there were I'm sure customer support would be easy to reach!!! Thank you!
-
May 2023 by SAM DEFELICE
Had Mojave WiFi installed at our new house in Joshua Tree.The Installer was very professional and Matthew in the office was very informative and helpful.. We now had it for over a month now and we have had no issues..(knock on wood..?.Sam DeFeliceS & S Ranch Joshua Tree
