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April 2023 by Google user
Very nice family oriented place to go and do your banking. For them to remember me by name and asking how my home projects are going means a lot. I hear them greet other customers by name and that is what hits home to me; other banks I've gone to don't greet and do not follow up (it's more like they want to sell you a product). I don't mind the drive as I love this Bank ?
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April 2023 by L.E. 86 Wild Game Hunters 87
Very nice family oriented place to go and do your banking. For them to remember me by name and asking how my home projects are going means a lot. I hear them greet other customers by name and that is what hits home to me; other banks I've gone to don't greet and do not follow up (it's more like they want to sell you a product). I don't mind the drive as I love this Bank ?
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December 2021 by Sarah L
I had a very difficult experience with this branch where they failed to follow their own policies and procedures. Fortunately, it is not my usual branch. I usually bank with the Costa Mesa location where folks are wonderful and I highly recommend them instead.
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December 2021 by Mrs C.
I regret I got pressured into putting $ into annuities with them. Terrible service in dealing with problems with the annuities. As soon as I can move $ without penalties, I'm done with them!
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August 2021 by Enrique Mejia
Love this FAMILY Bank! Every time when I go in (once every other month) they know me by name and always follow up on the personal level. They have helped me manage my accounts, go in depth with helping my credit score and helped me on saving for my future. If you are looking for a great bank that treat you like a family member and not just a number customer then this is the bank to go to. Ask for any of the girls, Teena, Laura, Ana or Amanda. They are the Marvelous 4!!
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August 2021 by Ruth Mejia
Customer service was a plus! Everyone was supper helpful!
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July 2018 by J. Nicole X.
This bank is awesome... The people here are always friendly and personable and helpful. I only come to this bank because my company does business with them, but have even considered opening a personal account just because everyone is so pleasant. I have had several encounters with the other First Bank on Limonite (in Riverside/Jurupa Valley), but I try to avoid that one due to their poor customer service and I try come to this location as often as I can --even if it is just a little more out of my way. Keep up the great work, guys!
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January 2018 by Tmeghannb
I love the employees here they are very nice