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“Excellent Customer Service can transform doing business with an outstanding company into an exceptional experience with a fantastic, best in class, organization. The Customer Service team at Water Creations not only helped my solve my issue but went out of their way to resolve it in less than twenty four hours. My original inquiry text was answered almost immediately with a solution and full plan to replace the warranteed part. Then I got a personal phone call (not a recording - not an AI chat - a real person) detailing how and when the part would be shipped. All companies should take a lesson from Water Creation's business practices and follow their example of how to treat their customers. Bravo!”
“I highly recommend Imad's for your upgrades. I am completely satisfied with my new countertops and I felt comfortable throughout the process. I received multiple phone calls throughout the project to make sure everything was going as planne.”
“(Translated by Google) It is a place where you can find the doors to your liking and measurements(Original)Es un lugar donde puedes encontrar las puertas a tu gusto y medidas”
“I wouldn't mind shopping here again. Although sometimes it is beyond hard to find help from an employee as either they don't have any on the floor always busy . I suggest that you look up the item You're looking for and you can go on their site and look up It's location and the aisle number.”
“Help is always available whenever I go there. Reasonable pricing and helpful staff make this particular Home Depot my 'go to' spot for my DYI projects!”
“Went for vegetable plants. They had a good variety, but the plants were so wilted. It was a really hot day but they should have kept the plants sprayed or misted. I didn't buy the wilted plants as I did not think they would survive a transplant. I will go another day and see if they brought more plants in. They also had some fruit trees, the fig tree looked really good!!”
“Great customer service every time I needed it. Managers are always helpful. I had a problem with my military discount not working and the manager got it corrected. Thanks to all at The Home Depot.”
“Flavio & Jason in outside garden are Awesome! They are always friendly and helpful with loading my heavy items when I come into this store.
They are a great example of excellent customer service!!”
“SHOUT OUT TO JASMIN IN THE PICK UP DEPT. LAST NIGHT I HAD AN EMERGENCY WITH MY CARBON MONOXIDE ALARM GOING OUT I PLACED AN ONLINE ORDER AND DIDNT REALIZE CURBSIDE PICKUPS ENDED AT 7 PM I SHOWED UP AFTER THAT BUT A WOMAN PICKED UP THE PHONE NOT SURE IF THAT WAS JASMIN OR SOMEONE ELSE IN THAT DEPT BUT THEY EXPEDITED MY ORDER AND BROUGHT IT OUT TO MY CAR !!! THEY ARE SOOO AMAZING ! GIVE THEM A RAISE BECAUSE THAT CUSTOMER SERVICE WAS IMMACULATE”
“Home Depot in San Bernarfino. On Hospitality. Went to purchase a Refridgerator, when Julian in flooring step up to help. I have to say Julian was on point with any questions we had. He was polite, professional, calm, paitient, very respectful. Exceeded our exspectaions!!”
“Just want to give a shout out to the paint department! Jaiden greeted me with a big smile when he saw me enter the area with a picture. I showed him the artwork and said I wanted to paint an accent wall with one of the blues in the painting. He suggested a number of shades and put them against the painting for me to match. He told me the difference in paints and suggested that Satin would work the best in the room. He was very kind and helpful. It's rare and nice to see his generation treating a 59 year old woman with respect. He didn't rush me and made me feel confident in my choice of color. I will post a picture when it's done! Can't wait! Thank you so much Jaiden! Keep up the good work!”
“Very helpful , went out of their way to find a knowledgeable worker for my issue and got in and out. Also had to return same prduct 4 days later and got it done in 5 minutes”
“Sales associate Star is an amazing worker, person, and just so very helpful. She has a beautiful personality and was so informative with all of the information!! Our questions were answered quickly, efficiently and just helped us so much!! Thank you Star!”
“I just visited store #6960 in Fontana, CA to buy an AC unit for my daughter. It had to be brought down from an overhead pallet. Everyone we encountered was incredibly helpful, beginning with the OFA (whose name I did not get unfortunately) to the appliance specialist Ramona! I happen to work at HD myself in Billings, MT #3101 so the attentiveness of your staff is extra appreciated! Thank you so much to all of you!”
“I would like to take the time to commend a employee named Jim. He works the front end. He was professional, helpful, and pleasant. I purchased a large Xmas display. He and other employees ensured the product would be disassembled, and ready for pick up in a timely manner. Upon pickup (in store), Jim volunteered to load my vehicle. Thanks Jim, and any other employees who were involved in the process.”
“Went for two sets of a drill bundle that were on sale at this location only. On arrival, we couldn’t find them on the shelves.
A friendly employee named Richard approached us and asked if we needed help with anything. He verified on his scanner that the product was in stock, and volunteered to go check the top rack. He did see one from the ground, and went to go grab his lift. He gated off the section for safety, and was able to get us both of the sets we needed.
Richard gave us an exceptional customer experience that we rarely get at other businesses. We were not asked to write a review, but his work inspired us to do so.”
“Great customer service from Sarah and Jeff! They answered the thousand questions I had about purchasing a new faucet. I will be returning to this location and I got the faucet for a great price!”
“I asked where something was because it's a really big store and I didn't want to be in there too long that really good customer service they told me exactly where I could find what I needed.”
“My experience at Home Depot was good! They have a wide selection of tools, home improvement items, and hardware products that I needed. The store was well-stocked, and many of the employees were helpful and knew how to answer my questions. I recommend it for anyone looking for quality items at reasonable prices.”
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“Guy named Todd was excellent today. I came to him in search of an item that wasn’t carried by Lowe’s. He gave me two other options. He gave me an excellent option, but also gave me a simple temporary option. I went with both. Todd helped me solve my problem and saved me a lot of time. I appreciate his creativity in solving my problem.”