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December 2023 by Franky Marcial
Bad service received and yelling from the person who serves the customers. Terrible service, the truth is whoever is in charge of this place needs to change this type of service
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December 2023 by Al Yoldas
I had a terrible customer service experience today at this Post Office. I had pre labelled packages 6 of them. I all needed them to be scanned and get my drop off receipt (as USPS is popular losing packages a lot these days). I arrived at 4.50 pm, they still had enough time, but Wendy , very unprofessionally, tried to say she may not have enough time scan my 6 packages, it takes less than a minute. She was very slow intentionally scanning packages and looking every part of packages. She found one package had label printed 2 days ago and she didnt want to accept package. She called her manager John R. he was also very rude questioning why I didn’t ship on the date I printed. I said I dont have to, labels have 28 days to use, actually it never expires. You pay for it, why would they refuse? They both wasted time, questioning my packages and had other customers wait in line.They both do not deserve the job, there are a lot of citizens willing to do better job.I will report to USPS management for investigation. But this is not acceptable at all.
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November 2023 by Diane Moore
Everyone was nice and got a long line of people through quickly.
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August 2023 by Zassper Wulfox
Poor communication. I have proof I've tried contacting this site multiple times using email, mail delivery issue requests, and phone calls over 2 weeks and have heard nothing back from anyone. Now the company I made my order from is having issues refunding me my money because there is no evidence the package wasn't delivered! Because this place won't return emails and phone calls!!! I am making sure I go as high up as I can to report the negligence and poor business practices of this Post office.
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August 2023 by Lance Elliot
We haven't had mail delivered in over 4 months!!! After paying all these ridiculous property and city taxes we can't even get our mail delivered. When asked, they grinned and said we just don't know. Absolute absurdity, fire them all
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August 2023 by Alexis Roman
The people here were terrible and ill mannered, they will not help you, I ended up going to the ups by stater bros. Do yourself a favor if your doing anything more than the basic sending an envelope go somewhere else. I hate going there
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April 2023 by Blanca Martinez
Very rude lady didn’t get her name but she was freaking out yelling at me instead of explaining why I had to pay for my label, which is usually free, unprofessional it seems like she was having a bad day she made a scene ,
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March 2023 by Diana Garcia
Had a wonderful experience here last week when I went in for Passport service. Alma was great, she was so kind and friendly and extremely helpful. Front staff was nice greeted u with a smile. Will definitely be back . (Customer Service Matters.) Thank you Alma.
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February 2023 by Alfonso G.
The dark dude needs to get firedSending packages to the wrong areaWhat a waste of time and moneyFire him !!!!!!!!!
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December 2022 by TC West
Nice, clean office and quick to drop off mail. Sometimes the place gets busy, but personnel are courteous and helpful. I recommend this place.
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September 2022 by Robin Nordstrom
Waited in line. Told to wait in another line. Then USPS employee Elizabeth Ivey refused to honor the letter with DL that authorizes me to pick up a disabled clients mail despite having picked up previously
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September 2022 by Helen Jenkins
Quick and easy to drop off mail. Sometimes they leave the door unlocked about 15 minutes past closing so late people can still drop off mail in the slots.
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August 2022 by Catherlyn Nguyen
I came to get my passport done for the first time and didn’t wait too long. The customer service was awesome & very helpful! The workers up front & in the side room are very nice. I’d recommend this place because of how fast & accurate they are but they do get a little busy!
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August 2022 by monica sandoval
They locked my P.O. Box twice after paying for a whole year for non payment according to them.The front desk very rude customer service defensive about the payment until I spoke with the manager she was super friendly and was able to help me find out what had happened with the payment update. Nice office needs to work on the customer service.
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August 2022 by Omar Gomez
Won’t attempt to deliver, they’ll just leave a note in mail box to go pick it up at their office
