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May 2025 by Eli Martinez
The worst bank in the area and racist for 2 days and they couldn't open my account... it's a shameful bank, try to be racist 😡 I will never recommend them to the community
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September 2023 by Dr. Khalil McQuzek “Doc.” Henry Abdul-Jaami
Excellent service and the bank manager was helpful and informative. Every question I asked was answered and helped me out.
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July 2022 by Klenken Klyder
Okay, so I wanted to start an account at this location. The process wasn't what I was used to. The reason for this is not the point of my review. It is part of the story. After realizing that I returned the next day five minutes to closing. It was not enough time to finish my account so I treated the staff poorly and was unreasonable. They treated my childish outburst with grace. I appreciated the patients and everything. I think they are wonderful over at this location and deserve all the respect I the world. They accepted my apology and business moved forwards in spite of my poor behavior.
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August 2020 by Christopher Calhoun (StarLord / Andron)
$3.50 fee for non Umpqua ATM, this used to be free :( Good in a rush when my CU's nearest branch is Lakeport or Santa Rosa, the tellers seem nice.
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December 2019 by Christopher Calhoun
$3.50 fee for non Umpqua ATM, this used to be free :( Good in a rush when my CU's nearest branch is Lakeport or Santa Rosa, the tellers seem nice.
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April 2015 by Kandy H.
The tag line "Welcome to the World's Greatest Bank." Isn't just a tag line at this location. Debbie and the entire staff go out of their way to provide excellent customer service.