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December 2024 by Dylan Wilson
The post with the most! Nice to me even though I am not a nice guy.
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August 2024 by Anonymous
To be completely transparent, if it weren't for this locations Supervisor, Tanaya (sorry if misspelt), and how she handles situations, this location would be little to no stars... However, she is amazing and takes pride in her job.
•Issues with carriers, not all, but one or two. We have had 6+ of packages in the past 3 months get lost/wrong delivery: example- to wrong mail slot (we have a community box) or to the wrong address all together (luckily there are still good honest people in the world and have returned some to us), and a couple we never were able to retrieve.
•The few times I went into this location, the girl in front was extremely rude to not just me, but other customers. I get some people have bad days, but this happened multiple times. She had little to no patience with the elderly gentleman in front of me I walked out and that was the last I went to this location. I will go to Lakeport or Clear Lake.
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October 2023 by Theresa
I have never had so much trouble with my mail. The young man who delivers to my address,has done things to my stuff deliberately. I complained once, a WalMart gift card did not get delivered. I had it traced, and the post master called me and told me it was resolved, when it wasn't. The young man who delivers my mail has pretended to put something in the mailbox, then drives away.Or he drives away and delivers it later. This happens too much. He also has given me plenty of boxes that were tampered with. Missing stuff,or spilled contents! He is friends with the narcissist I live with and they are friends. This doesn't even deserve a star.
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May 2023 by Linnea J.
Zero lines, friendly service, clean parking lot and a an easy location within town. It's never a hassle to use this post office.
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May 2022 by Sean Gross
They are so rude and condescending to you and they'll straight up lie to you if you're trying to retrieve a misplaced package.
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February 2022 by Daniel K. Mardock
Extremely helpful and professional staff. The mail delivery staff are exceptional as well. They consistently outperform private delivery contractors like UPS for on time delivery. Thank you for your excellent work.
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January 2021 by Joan Turner
Very helpful and friendly. Always willing to carry out heavy packages.
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June 2020 by Amy Sant
Kelseyville post office staff have always been friendly and helpful. I’ve only ever had one missing package, I called them and they had it to me in less than an hour!
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December 2019 by Mike Lorenzini
Always positive and helpful
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October 2019 by Phil Kleyn
I've been dropping packages off here for over 10 years for my business, as well as 5 other post offices in Napa and Lake County.
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September 2019 by Ana R.
I doubt the previous review is accurate, the ladies are always very helpful and polite. I have been living in Kelseyville 2 years and come here everyday, never have I seen them be rude or unhelpful. Keep up the great job ladies!
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August 2019 by EPICFAILSTUDIOS2010
Our packages go missing all the time. The online portal will say delivered, but it never shows up. We call, the company contacts the post office and somehow the packages show up 1 to 2 days later. How is this possible when packages are scanned every single place they go? We seem to always get our diapers so the delivery person must not need diapers. But shoes, other nondescript items, purses, clothes we've ordered online seem to go missing with a high frequency.
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March 2019 by lisa lynnette
On jan 9th ..i got a msg saying my pkg had arrived ..my daughter checked mail at 1 ...i chkd at 2:30 ...the mail carrier said delivered at 1:17...but i never received ...ive never had a problem with anything stolen ..the way the post office has it set up for pkgs to be delivered ..the carrier can scan and keep ...
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October 2018 by Ana Rosales
I doubt the previous review is accurate, the ladies are always very helpful and polite. I have been living in Kelseyville 2 years and come here everyday, never have I seen them be rude or unhelpful. Keep up the great job ladies!
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September 2018 by Shelby Sayers
I really wish I could give this post office a zero with how disrespected I have been treated. Just today I was expecting a package at my home and missed it because I was in the shower. Drove to the post office and asked so kindly to this woman if they had the package or if the delivery man was out still doing deliveries. She got such a horrible attitude with me right in front of another customer. I wish I got her name so I could report her. I understand employees have bad days but this wasnt the first time I have been disrespected by them.
