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“I went in to this post office today needing help sending a package to a loved one overseas. Demetria did a wonderful job explaing the proccess of how long it would take to get there as well as how to track it. She made the experience really easy for me and I hope to have her help me again. More people with her work ethic and level of care should be hired. Overall a wonderful experience and stellar customer service. Thanks again Demetria.”
“The Trading Post at Marin Country Mart is an absolute gem! It's not just a post office and souvenir shop—it's a whole experience. Every visit feels like a little treasure hunt, with new and unique finds each time. Drew, who runs the place, is incredibly kind and helpful and always makes the visit even more special. Whenever I have friends visiting from out of town, I make sure to bring them here. It's a must-see spot in Marin!”
“Tho post office is amazing! I was sent a general delivery package and ,because I had no time in between my work, I completely forgot to even fill up the application! The staff were nice enough to hold onto my package and work with me on the phone. There was a really kind lady over the phone who walked me through everything. Unfortunately, I forgot her name. Carrie greeted me upon picking my letter up and was very courteous. Amazing staff here!”
“I am convinced Tiburon location is the best in whole Bay Area if not the country.
I had superior experience on a day that could have been disaster for any worker. April 15 is the last day to file taxes, line at the door was a mile away right when John opened the doors with the warmest smile.
I was there with two very young kids to get passports done, not one but two. Seeing John navigating guests through was mesmerizing. Early morning, people with piles of papers, million questions and in rush. John remained calm, knowledgeable,friendly, helpful and so professional.
I was in that location for the first time, we drove there for 2 hours in early morning with little kids thinking it’s the only location taking walk-ins for passports. It appeared to be they are not- mistake in the system but John was the nicest about it, still helped us with everything although he was the only person behind the desk.
I was pleasantly surprised he knew majority of guests by the name, greeted them warmly and had everyone in and out of the door in minutes.
His attitude, love for his work and their customers made this experience not only pleasant but unforgettable. He truly made an impact on our family and our whole day. Thank you, John!!!”
“This is a cute contract post office & gift shop. I can't imagine saying, "a cute post office." But, here we are. The shop is crisp and beautiful; filled with high-end Marin souvenirs I was walking past when I spotted the Mariage Frères tea. I was excited to try a new variety and asked the owner for a recommendation. He gave me some options and let me take them outside to smell them. They were all lovely and I went home with a new canister. If you're in search of Marin swag, this is a good place to look.”
“My husband and I lived in San Quentin Village for about two years. It's a wonderful community and the staff at this post office are a big part of what made it a special place to live for us. Cendon and Rashida are incredibly helpful, kind, and a pleasure to interact with. They work hard and care about the job they do and the people they help. More than once they went above and beyond for us. They're both genuinely good people and USPS is lucky to have them. We enjoyed visiting this post office - and we miss these two. Thanks again for everything, Cendon and Rashida!”
“I don't use use the post office much, but when I have a choice, I use the Terra Linda Station.
Not only is this the closest post office to me, but (most of the time) the lines are short, and the employees are friendly and helpful.”
“when I forget to purchase stamps, forget to pick up small shipping packages or forget to purchase packing tape I can always stop into mill valley post office and get these items there without the p.o. workers going postal on me at all.”
“Postmaster Judy Bartlett went out of her way to correct an error made by San Anselmo post office, and Nicoletta is always very helpful whenever I go into the Fairfax office. Huge improvement to prior experiences with some previous employees, and antithesis of the San Anselmo office, which is terribly hostile and continually incompetent.”
“This post office is great and I always look forward to going there. It's full of character and the manager goes above and beyond to help and understand your situation.”
“I can’t say enough great things about my local post office and, especially, my postman, Yadau Oja. I’ve lived in Marin for years, and he’s hands down the best postman I’ve ever had. He’s reliable, friendly, and goes above and beyond every single day.
Yadau has been a huge part of my business’s growth from the very beginning. He always shows up on time, picks up every package without fail, and never hesitates to offer a kind word or encouragement. He’s seen my business grow from the ground up, and he genuinely celebrates each milestone with me.
Having someone like Yadau on your route isn’t just a convenience—it’s an asset. His dedication and positivity make such a difference, and I’m incredibly grateful for his service.
Thank you, Yadau, and thank you to my local post office for being such an important part of my journey!”
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“I went to the Kentfield PO today with a package and printed return label, which printed a bit large. I started at the Ross PO and had a negative experience so visited Kentfield PO since I had previous good interactions.
Again today I had a very positive experience —they were able to fit the label into a sleeve so it was secure. They took the initiative to find a solution! Thank you!”