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June 2025 by Leticia Ramirez
Worst place ever! Came in yesterday and all I wanted was to get a battery for my key fob and the dummy behind the counter said that they cannot open it because it will deprogram my key fob and that I would have to get it towed! Never heard of that. So I went to autozone where they Laughed at this guy and they installed my battery to the key fob! And guess what!!! My car didn’t need a tow!!! They need new employees… hard working ones at that… not these lazy ones
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April 2025 by Raul Cardenas
Very clean and organized
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April 2025 by Adelida Flores
My lights went out so I pulled up to O'Reilly in kerman Jesus an Employee was very very polite and helpful he even helped install them very apriciated for his help ..will come back ...thankyou very much
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March 2025 by Gabe Esquivel
No knowledge
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December 2024 by willywill 49
Dirty parking lot dirty inside the store works don't help out lazy workers i just will go down the way to autozone instead not much better but better thin here
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July 2024 by Sharon Carranza
My dad always comes here and gets great service. Today for some reason the service level he was used to was not there..no one wanted to help him figure out the part he needed as if no one there has any knowledge whatsoever . He won’t be coming back here, rather drive to Fresno. If you decide to come be prepared to stand around while everyone is clueless.
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July 2024 by Kristin Schaffer
They helped me find what coolant I needed and even put it in my car for me. Very nice people!!
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July 2024 by NAS AL
I stopped by O'Reilly Auto Parts in Kerman, hoping for some assistance. Unfortunately, my experience was quite disappointing. The staff, particularly Maria, refused to help me. The prices were also exorbitant. Frustrated, I decided to go to Fresno, where I received excellent customer service and was helped in no time. Maria and the staff at the Kerman location lack basic customer service skills, making it an overall unpleasant experience..
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July 2024 by Cirene Mendoza
Seems like nobody knows what they’re doing here. I came for a key fob battery and the lady asked me to open my key fob which I don’t know how that’s why I came here to begin with. She asked for help and then didn’t know how to put my battery in. She gave me back my key fob partially put together with the battery in and disconnected from the key. Went try and open my car and it doesn’t work so I came back and now she says I need a new key fob entirely.
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November 2023 by Rafaela Cruz
If I had to rate this place I will give this person Jesus a 0 sometimes I ask myself if the customer is always right and most of the time is “no” but yesterday situation we were right they gave me the wrong sensor and his service was dumb af and if he has a good memory he knows who we are and sometimes Jesus “ if you don’t have anything good to say don’t say anything at all” work on your customer service and don’t be lazy I don’t know who got you mad but don’t take it on your customers
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November 2023 by Marisela Mejia
Jesus was an awsome employee very helpful with helping me out with my window wipers very professional and kind
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October 2023 by Elena Martha
A couple of weeks ago Chris helped me with a check engine light. Very friendly and helpful. Gave me advice on how to fix it. Update: problem was something else, had the transmission assembly replaced. Don't trust the scanners at O'Reilly or Auto Zone, inaccurate codes
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September 2023 by Mayra Tinas
shoutout to jesus for helping my install my windshield wipers.
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July 2023 by carlos francisco garcia flores
A place where you find the spare parts you need for your vehicle.
The best thing about the place is the friendliness of the staff, if you can't find your spare parts, they will help you look for it.
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July 2023 by Pedro Garcia
Great service
