-
December 2023 by Lety I.
Love this Walmart ! Clean and organized I'm always ordering my pics and they always come through never had a complaint with them. Thank you staff there yur doing great
-
October 2023 by Denise S.
This is a very dangerous pharmacy. I was due to refill an injectable medication, placed my order, and received the text I always receive ..we don't have your medication available, it should be in in 1-2 days. Ok that's fine, my next dose wasn't due until 5 more days. I call the pharmacy on the 4th day to inquire about my medication. The pharmacist tells me it's not time yet. I told him I was given 5 single dose vials...which MUST be discarded after one use...and I finished them all. He kept insisting that I was given the multi-dose vials. No...I was given SINGLE DOSE VIALS. We went around and around on this. I stated I shouldn't have to pay for your pharmacy's mistake. This is not the first time I've been given the wrong dose medication, and the pharmacist INSISTS they are correct when I'm staring at the vial and it's clearly not what the Dr ordered. This pharmacy is going to KILL someone. Some unsuspecting elderly person will just take meds that are filled by this pharmacy without checking the label. I would NEVER choose this place as my pharmacy but it's required by my insurance
-
August 2023 by Sarah P.
I came to the store here in kerman ca for emergency allergy medication at 10 minutes to closing. I ran as fast as I could to try and get what I needed before they closed and ended up having a severe asthma attack in the middle of the alley med isle. A female employee came to my rescue and had the compassion and grace to allow me to take a few puffs of her inhaler (i of course did not put my mouth on it). This action she took saved me a hospital visit. Now, I know I shouldn't have cut it so close to closing time, it just was unavoidable. But bless that lady for coming to my rescue. I was literally on my knees with my arms over my head coughing and gasping for air with tears streaming down my face. I felt like I was drowning and going to die in a walmart. Never forget to bring your inhaler when you leave the house folks, you might not be as lucky as I was. Thank you Lady employee for your care. And thank you Walmart for hiring such a compassionate employee. I just wish I could have caught her name or what she even looked like so I could shout her out. That gal deserves a raise.
-
May 2023 by Greg B.
This is one of the worst Walmarts as it relates to customer service. The Walmart is located near Kerman Ca, which could be considered a disadvantaged community, and they take advantage of that fact. Lack of cashiers, employees unable to make decisions without a manager ok, no carts in the store or garden area. The return area clerks ask question after question and have zero decision-making ability. A five-dollar return takes 20 minutes. I blame the management of this store. Something needs to change.
-
April 2023 by Cristina B.
Greg the greeter is the most kind has the best welcoming and thank you for shopping spirt! Thea rest should be like him!
-
April 2023 by Ashley L.
It is HUGE! Clean, safe and practiced! Water view right when you walk in! Great start! Protein bars and protein chips after that and they have a large variety! Very organized and easy to find what you need! Great deals everywhere! Also bought gift wrap bag and tissue paper, Southwestern chicken, sweet & lo, dark chocolate Hershey bars, hazelnut coffee, etc. Checked out after that and the worker was very kind with good day wishes! Great service and store! Highly recommended!
-
January 2023 by Sandy B.
The young girl whose name starts with a X working in garden area 1-22-23 needs a complete attitude adjustment along with training working with the public. She was probably walking away from her last customer she checked out to go play on her phone like most of the employees do there, and when she saw me turned around, glared at me, came over to her register didn't even have the courtesy to say hello NOT one word ...people need to learn customer service or get the heck out of the job if you hate it that much, you're there to serve the public and be courteous!! She is horrible!!!!! That Walmart in Kerman used to be so amazing. It has gone so downhill and it's very sad. The managers need to manage and teach employees to be friendly and helpful Also, an elderly gentleman was asking another employee who was rolling around his cart. If that's the price of dog food and the kid told him that's the price that's there walked off wouldn't even help him. What is wrong with these rude, ungrateful, arrogant little snots!!! Do better with hiring and managing Walmart!!!!!!!
-
November 2022 by Bob L.
This is for the gas station. Near the top of the big red sign by every pump it says "shut off engine". Some people can't read or are just plain ignorant I suppose. Pointed out a car with its engine running while pumping gas right next to the cashier & their response was that it's ok a lot of people do it. So if a lot of people were jumping off a cliff...sound logic
-
August 2022 by Tou H.
We shop at this Walmart all the time and not once I've had an employee stalking and harassing my family assuming we are stealing. My wife and infant child are shopping for essentials items only. So being said an employee decides to stalk my wife and child into their vehicle taking pictures and videos no questions ask why she was doing that. Walmart staff and employees need to worry about the real shoplifters. I've seen countless of children shoplifting underneath their furniture area. You'll see all kinds of open packages underneath their furniture racks, but will not suspect little juveniles underneath; come on Walmart employees you can work better than that they're all not playing hide and seek you know. I miss those days were employees are at the register and have trust in customers. Now most employees can't trust their customers anymore due to the culture we live in. Walmart staff needs to do better and proper training in customers service instead of risking their lives. Please tell your employee to delete the video I do not want to see my family on any social outlet please. My family and I will not be shopping at this Walmart anymore due to harassment.
-
May 2022 by Jennifer H.
Just wanted to say...ALL of the employees we encountered there today were the most kind & thoughtful Walmart Associates we've ever came across in ANY Walmart!!! Thank you!!! Btw, the store was stocked with everything we needed! It's a rare thing these days to go into a Walmart & get friendly staff with stocked shelves! Kudos to you Kerman Walmart!!!!
-
October 2021 by Michelle H.
Kerman Walmart Grocery Pickup is always super efficient and quick. They're also very friendly. We've went to other locations and never got the same level of service so we drive all the way from Easton to pick up here. We started at the beginning of the pandemic and we plan on continuing to use this service. Can't say enough good things.
-
June 2021 by Felicia F.
This is for the Walmart self service gas station put gas there then my car wouldn't start so we couldn't move it from the pump I was at I call a tow truck had to wait then when the tow truck arrives the gas tenant comes out saying I can't have this you blocking traffic btw there was no cars at the gas station I'm calling my manager you need to move your car how the heck do you expect me to move it if it won't start and I can't get into neutral she was so damn rude I'll never get gas here again! Walmart hires some crappy people to work for them!
-
July 2020 by Steve C.
Poor service and horrible inventory of produce and meats. The customer service here is the worst I've ever seen. The registers may be closed and they don't tell you until after your already in line and patiently waiting. I only had 2 items and the other carts had over 20. Is it that hard to just take someone who had 2 items? I'll definitely waste more gas and head to the other Walmart's before I ever come back to this awful Walmart. Shame on the managers and employees.
-
July 2020 by Bree R.
Very disappointed! When did they started hiring unprofessional clerks. This was my go to spot but seems like HR is doing poor on hiring employees with good customer service. This Walmart isn't how it used to be definitely going to target moving forward. Diane an older lady was literally arguing with a customer in Spanish about they were closing raising her voice to the customer to get in line. When the customer was confuse why she was rude when customer was trying to get in line to cash out it was just to crowded. As I was going to the express lane she went after me and started to raise her voice at me to get in line I explain to her that's where I'm going she started to give me attitude and told me that I needed to get on the cashier line cause the express line only accepts credit cards which I do have. Very poor customer service.
-
June 2020 by Mario B.
Worst Walmart I've been to, short on employees, I was standing at the fish and gear area for roughly 40 mins and nobody came to assist me after I beeped the button several times to get something from the glass counter. Walmart needs to hire more employees or the store manager needs to do something. All the other employees were horsing around in other areas. Great way to run million dollar company.