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September 2025 by Lynn Cannell
The people here are fantastic. They know what the most efficient method for returns are. Very, very patient especially with us elderly folks. They even showed me easier ways of doing tasks.
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July 2025 by Rosie Hernandez
It's always so quick and out
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July 2025 by David Grant
Professional and knowledgeable service that helps with making shipping decisions.
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May 2025 by David
Friendly staff and fast service. Literally can’t ask for anything else.
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March 2025 by rgbhalokits
Lost or stole an expensive item that was shipped there by one of our customers as an access point. claims they don't have it. even though tracking confirms it got delivered their. Manager or owner wont help cooperate with ups claim. We have never delt with a ups store this bad in our life.
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February 2025 by BrittaneaK
Took 25 minutes to get 2 packages shipped. Both associates were very confused how to ship a package to Alaska, the price kept changing as they were measuring the boxes and talking to each other. Was told they cannot accept UPS accounts here bc they are a franchise and don't get reimbursed until the end of the year and the owner doesn't want to wait for the money (verbatim, the words from the associate). Don't recommend this location unless it's something super basic, like an Amazon return (seemed to be able to do that).
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February 2025 by Diana Tapia-Wright Ed. D.
Convenient and friendly service.
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January 2025 by Advanced Body \u0026 Laser Center Management
Had a great experience. Ryan is so helpful and kind!!! Very professional!!!!
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January 2025 by Ed Ramirez
Worst store ever, Mailed a overnight letter to BC Canada and the clerk address it to Selma Ca , UPS Visalia called me and told me that they are sending the letter back to the UPS Store Kingsburg, I went to get the overnight letter back and my refund and they refused to give me my $44.87. You folks need to teach your employees how to read and since I gave him the invoice so he could copy the address where it was going to and the clerk wrote the incorrect address. TERRIBLE STORE CUSTOMER SERVICE
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November 2024 by Luis Pimentel
Gianna was awesome! Very nice location and service!
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October 2024 by Manuel Lombera
When I walked into the store, the people that were working, there were very efficient and knowledgeable of their jobs.
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October 2024 by James Sorensen
Absolutely horrible customer service. They admitted that an error on my shipment was UPS fault, but refuse to make it right or refund my money. I should not pay for an error made by your company. Extremely disappointed.
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October 2024 by Andres Lopez
Good in some stuff and awful in others, heads up if you returning a package and don’t have a box better go to Walgreen’s next door un less you wanna pay $15 per box thats outrageous and they charge like 5 for just putting whatever you send in the box👎🏽
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August 2024 by Saphira Baker
literally the nicest UPS store I been too!
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August 2024 by Lonny Smith
Store employee created the return label for me.
