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May 2024 by Robert L.
I had my oil changed on 4/30/24 since Jiffy lube is conveniently located near my home. The next day I drive out and hit the freeway and the shroud located underneath the car falls off. They forgot to bolt it back ON! You know how frustrating it is, on a freeway having to pull over to see a shroud bent up underneath your car? I call Jiffy lube and he says, no problem, just drive that way... right! I knew then who or what I was dealing with. He advised me to drive to another Jiffy lube which I painstakingly did. Upon arrival the guys said if we can't fix it you'll have to go back to where you had your service done, we are not associated with them. Thankfully they were able to replace the missing bolts & reattach the unit. Suggestion- Hold your employees accountable & put checks and balances in place so you won't leave customers stranded or possibly hurt due to poor service. BTW- one time I left another JL & they forgot to tighten my lug nuts when they did a tire rotation. Just not having much success using this chain.
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March 2024 by Jerry M.
The staff was informative and professional. Service was done quickly and cleanly. Overall, a good experience.
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March 2024 by Ali R.
I got my brakes changed here and had no issues. Hank helped me out through the whole process and ensure my car was in good hands. Definitely recommend coming here!
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March 2024 by Kelly G.
I always go to Jiffy Lube, but this was the 1st time at this location. Pulled in and after about1/2 hour (1other customer there) the man showed me my air filter and said I need a new one but didn't have it in stock and I should go to the auto parts shop down the street and get it. I have a Nissan Versa. Ok, but he wanted me to walk down, bring it back and still charge me for the replacement of the air filter. Didn't check any other things, like tire pressure and I asked if I could get my transmission fluid changed also. That was a big no. They were only equipped to change oil. No other services
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March 2024 by JC R.
Christopher gave me great service. He was thorough about my options and considered my recent services. This location also has a great lounge indoors and outdoors. I had a great experience overall.
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March 2024 by M C
Stopped by because my tires were low and I needed the fluids topped off. Great fast service and no charge.
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March 2024 by Katherine Arion
Very good service Frank mechanic looked at the car and gave me an accurate estimate about the steering problems I had and very good advice,thank you Jiffy Lube.
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February 2024 by Joe DeCenzo
Evidently there was a problem that slowed up the process for my oil change. However, I really appreciate the manner in which they gave me a couple of options as well as recommendations for correcting the problems so I would not be slowed down in the future.
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February 2024 by Yesenia M.
I had an amazing experience at this Jiffy Lube location, excellent customer service. I was helped out by Christopher who got me in and out of there in no time. Christopher was super helpful,polite and professional. I will be coming back to this location. Thanks Christopher!
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February 2024 by Susan Maryn
Everyone was exceptionally polite and helpful. There were two younger men and an older gentleman that kept me informed of the progress of my oil change. They were able to service my car in a timely manner even though there were several cars ahead of me. I'll definitely be coming back!
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February 2024 by Lu Vazquez
My 2010 BMW 535xi needed a suspension replacement. I bought it down to Jiffy Lube.Want to thank the following Jose M (CSA & UPPER BAY) Liam G (MC TECH & MC QI) and Frank B (cashier) for providing excellent customer service, professionalism, informing me about the status of my car, showing great concern over my well being when it comes to the safety of driving my car. So far my car is doing well but I know I can always bring it to Jiffy Lube.
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February 2024 by Joseph Khankhanian
They work so fast and efficiently!
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January 2024 by Addison M.
I had the best experience here with Jose and Liam, they got me in quick, looked at my older car and were able to diagnose and tell me what was wrong and what would need to be done. They both put in a lot of time and work on my car and we're beyond honest with me about what makes sense to do with such an older car. I can't thank both of them enough!
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January 2024 by Christy A.
Something shady going on... I had my oil changed here in the past and it went fine. Then the next time I went I drove in like I had before. I was the only customer and there were three employees there. I asked if I could get my oil changed. One of men told me that that don't have any oil, so directed me to drive down to the auto parts store, buy some oil, then come back then they could try to change my oil. I just have a regular Honda, so it wasn't like I was needing some kind of fancy oil, so it was super weird and they were acting kind of creepy. So, I left and never went back.
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January 2024 by Katharine I.
Very polite, helpful, honest service. I went in for a basic oil change and I was given exactly that. No upsetting or unnecessary surprises