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“Recently took a wedding ring in to have a lost diamond replaced. Jeweler suggested that all settings be cleaned and the prongs tightened. Got a $ estimate as well as a time estimate. All work was done on time and within the estimate. The ring looked brand new. Workmanship appears excellent and time will tell. I would strongly recommend this business and I will return for my jewelry needs.”
11AM - 8PM
1165 Galleria Way, Glendale
Watches
“Had a great experience shopping at Zales glendale galleria thanks to Jacob. He was incredibly patient, communicative, and genuinely helpful throughout the entire process. He took the time to answer all my questions and made sure I felt confident with my purchase. It’s rare to find someone so attentive and easy to work with—Jacob made the experience smooth and stress-free. Highly recommend asking for him if you’re visiting the store!”
“Had a fantastic experience purchasing my timepiece with Bhindi. Many of these watch wait lists can take months to years to obtain timepieces. I appreciated their attitude of trying to make sure a local customer and one who wanted the watch as a true lover of the brand and as a gift for his wife, got top consideration. Edgar Ambartsoumian took great care of my wife and I, truly making it a great experience. Will shop here any chance I can get.”
11AM - 7PM
1635 S Del Mar Ave, San Gabriel
Watches
“Coming to Hing Wa Lee is the only time where it helps me relieve stress and give me a sense of peace while I'm going through school.
Back in March, I purchased a Rolex Datejust, but I need an alternative low-key watch for school because I don't want to be too flashy in front of other classmates.
Chloe helped me select my ring size from Chopard even though I'm not married, but I always wanted a ring to pair with my watch.
I told Chloe before I was looking to purchase an Air King or GMT. Unfortunately, those models are rare, and I know she has other clients who want them also.
I told her I was interested in a Cartier Santos because Christopher Moltasanti wore one in the Sopranos. We looked through the display case together and tried on different dial colors.
We landed on the green dial together, because, 1) I do like the color of money, 2) Green is used in jade for Chinese cultures, 3) the dial color is rare, 4) it represents the Hing Wa Lee brand.
Thank you, Chloe, for always taking care of me and not pressuring me to buy alternative watches, but show me around.
Last, but not least, she taught me not to baby the Rolex and worry about getting scratches on the bracelet. Because it will get scratches eventually, and I can always send it in to have it polished to have the scratches removed in the future.
Therefore, I will wear the Cartier and Rolex with love going forward. Mr. Lee and Hing Wa Lee Group are lucky to have Chloe around.
Chloe could see my passion with the engineering and designing of watches, which is why I'm always in good hands whenever I'm there.”
“This is a fantastic shop! Brought my omega seamaster in for servicing after it stopped working and they brought it back to life perfectly! Plus, they charged much less than other similar shops. I will definitely be coming back and have recommended this shop to my friends.”
“I got water in my vintage Rolex and Mike took care of it with a quick turnaround time. He had all the tools needed to bring my watch back to life and was extremely polite and professional.”
“I honestly think Teresa might be an actual watch guru, because she sourced an out-of-stock model I wanted in mint condition within 24 hours, even though I’d just shown up randomly without an appointment (still, making one’s probably a good idea!). The price was very reasonable, and the whole experience felt effortless. If you’re in SoCal and looking for a reliable friend in the watch world, this is the place.”
9AM - 5:30PM
301 N Lake Ave, Pasadena
Watches
“I had an excellent experience working with Watch Keep LA, specifically with Jenny. I was sourcing a Rolex as a gift for a client and had a very tight and non-negotiable timeline. The watch needed to be ready within a week, complete with box and certificate.
Jenny was outstanding in her communication and execution. She coordinated seamlessly with her strategic partners and delivered exactly what was promised, on time. Thanks to her professionalism and attention to detail, I was able to present the gift to my client as scheduled, without any stress or uncertainty.
If you are looking for a trusted watch dealer who understands deadlines, communicates clearly, and delivers at a high level, I highly recommend Watch Keep LA. I would absolutely work with Jenny and her team again.”
“My wife and I are going to be padrinos for a bautizo, and we came to Don Roberto Jewelers looking for a special cross and necklace. Helen, the sales associate, was extremely helpful and made the whole process easy. She explained everything clearly, made us feel comfortable, and gave us confidence that we were purchasing real gold.
Delia, the store manager, also went out of her way to be extra nice and supportive. Shopping here was a great decision — it saved us a long drive to the jewelry district in LA, and it felt more comfortable knowing the store has been in business for so many years. We’re very happy with our experience and highly recommend this location”
10AM - 5PM
1401 Mission St Suite C6, South Pasadena
Watches
“OMG I finally found a watch repair that I will always be going to. Beautiful watches there. I took 3 watches for repair and he did it on the spot. I didn't have to wait weeks. Great prices too. Friendly Gentleman.”
“I first went here to have my engagement ring repaired in between traveling for work (the center stone was getting loose). They treated me well and were easy to reach and were very upfront with the cost and what they would do for the repair. I got my ring back and realized my center stone still rotated within the basket the night after I got it back. I reached out to them the next day for either another repair or fix but wasn’t able to get back to the shop for about 4 months and was ready to pay for another repair. Once I was able to come in, not only were they quick to respond, but they did not charge me a dime for the finished repair. They didn’t question me once about the time between the fix and second repair and made sure my ring was in great condition upon returning. My ring is fixed to satisfaction now and I have happily found my home jewelry shop because of their professionalism and customer service. They also have very nice vintage jewelry for sale that is great quality. I HIGHLY recommend this place for your jewelry needs and will be returning indefinitely for my own.”
“I recently bought a beautiful GP Laureato, and couldn’t be happier with the experience! As I was in the area I had the joy of meeting them. Ben was amazing, the watch is gorgeous and pristine! Will def buy from them again!”
“I came in for a repair on my grandma bracelet that she gifted to me. I loved how it came out and I appreciate how nice they treated me will definitely come back please come on in and check them out I definitely recommend them”
11AM - 5PM
1920 Lake Ave Suite # 106, Altadena
Watches
“This is by far the best watch repair shop and jeweler. I had my ring turned into a beautiful pendant here and it turned out gorgeous! I've had my Cartier and Rolex serviced here and it has been a millions times better than when we have gone to Cartier or Rolex. The owners are so so kind and talented. I trust them and admire their expertise. Thank you for taking such good care of all my friends and family jewelry and watch needs ! You guys truly are the BEST!”
“John is amazing! Just had him set a 5carat Topaz and some studs. Showed him one picture of what I liked, he got it immediately. He was VERY helpful, kind, honest and fast. Great quality craftsmanship. I will be back!!!! Highly recommend. ?”
“Incredibly happy with the careful way in which my mom's center stone, head and bridge on her engagement and wedding rings were separated, as they had originally been designed, from a conjoined shank (something my mother inexplicably had done) and beautifully soldered onto delicate lovely separate rings. These are the way in which i remember them on my mom's hand.”
“Peter is tremendous! The customer service was first-rate. I went in to get a ring resized, and I had a certain size in mind that I thought was correct. Peter told me that a different size would be better, and I was skeptical at first. It turns out he was absolutely right; he is very knowledgeable, and such a nice guy. He will get all of my jewelry business moving forward.”
10AM - 5:30PM
3556 E Foothill Blvd, Pasadena
Watches
“I came in for the first time to sell gold bars the other day. It was my first experience doing so and I wasn't quite sure what to expect. The owners are very professional, sweet, and fair. I felt very safe in there store (they didn't let anyone else in while we were doing our exchange), and the owner even walked me back to my car! Great place!”
11:30AM - 4:30PM
818 N Broadway STE 212, Los Angeles
Watches
“James is absolutely the best guy I’ve ever dealt with in my life! He worked with me on getting a once in a lifetime piece of jewelry. James is not only a genius in his craft, but also in customer service and follow ups. Hands-down the best experience of my life!!Love you brother!!!”
“This review is long overdue. Arman at Klon-Dike Jewelry is my personal jeweler because when I was looking for an old-school Figaro chain in 18K, he was able to get me one in a few days at an incredible price. Usually I don't like wearing rings but he had a custom sized gold ring in 18K made for me that is the most comfortable I've ever worn. Five stars for customer service, quality and price.”
“This place is legit! if you are thinking about selling any special item you have this is the place! Eric was the most honest and thoughtful when it came to buy my wedding ring, just know you are dealing with an amazing human being that cares about people and their needs. he’s a fair gentleman! would highly recommend this place and will comeback if i decide to sell more things. thanks again to all staff”
“Had an old tiny female watch from the 1920s. Every other place said it was not fixable or worth trying. Time exchange did it! It belonged to my wife's great grandmother and it works again. Thanks you”
“Real Genuine Glendale Gem Harts Shop is a great place to find bargains and preowned goods. They have excellent selection of music gear and bling including brand name watches. Great place to find a present for someone also, Thanks Again!”
“Bro this pawn shop is TRULY AMAZING. One of the best experiences I have ever had at a pawn shop if not THE BEST. Amazing interest charge on my pawn/loan, top tier customer service and amazing shop overall. HIGHLY recommend this for your pawn shop needs
*** the people that helped me on are labeled in the attached picture they were phenomenal***”
11AM - 8PM
100 W Broadway, Glendale
Watches
“This place is awesome near the Food Court. It's a kiosk in the center aisle. I had a Fossil watch with a missing pin and cracked glass. I bought it Macy's several years ago and it is my favorite. I had Macy's send it to their repair center and they wanted $210 to fix it. That's more than what I paid! I had them send it back to me.I found"Keeping Time" Repair and ask the owner at the counter if he would check out my watch get me a new pin and a new glass face cover. He said come back in 20 minutes it'll be $35.00 !! I was truly amazed. I returned in 20 minutes and my watch was done and beautiful ! He even made sure to have the correct date on my watch.The next time I need to watch I'm going back to "Keeping Time" for sure.Best $35.00 I ever spent.”
11AM - 7PM
1123 Galleria Way Space D006, Glendale
Watches
“I have been coming to Helzberg Diamonds for years because I love the quality and beauty of all their jewelry. I came in on my anniversary and Mary assisted us as she has before.
In the past I have purchased other items. Mary is so helpful, knowledgeable, down to earth and makes you feel comfortable. Mary assisted and showed me different options. I was soooo happy walking or should I say, skipping out of Helzberg with my new beautiful upgraded Diamond ring! My husband and I were so pleased! Especially me! I think the food court heard my excitement when I left! Thank you Mary and Helzberg associates for another beautiful experience. I will definitely be back!”
“Greg helped me for my engagement ring. He acknowledge us how to pick the right diamond. Since we have limited budget , Greg also teach us some tips to save money and still pick a nice color diamond.”
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“Just had my wedding and engagement rings set - fixed when they got bent due to a fall. And also enlarged. They did an excellent job and very trustworthy. True artists! They also cleaned them so they look brand new!”