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January 2024 by Steven Fraser
Kendall & Ani were amazing! This place deserves so much more than 5 Stars.
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November 2023 by Kelly Kalish (K K)
Very helpful and knowledgeable!
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October 2023 by Alen Oganov
Unbelievable customer service … both employees are amazing . One of the best customer service i ever gotten
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June 2023 by Ed Kim
Jackie was EXTREMELY helpful and even helped me get a loyalty deal. She went above and beyond! The rest of the team here were all great and incredibly friendly over my several trips to get set up. Thanks everyone!!
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January 2023 by Leah
I did a trade in and Francisco lost or stole my phone…I’ve been paying a higher bill than normal and now they have to investigateIf they don’t fix this I’ll go back to T mobile.
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January 2023 by J B
Long waits. Not enough employees. Always takes minimum of 2 to 3 hours to get assistance and sometimes they don't do asked and more time wasted. Extremely frustrating !!
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December 2022 by Martin Sottile
Teeny tiny location. One employee. What’s the point? I drove to Pasadena location and got significantly better service, selection and in and out quickly.
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December 2022 by Fiona John
The customer service I received from Anthony last week was stellar. After a rocky start with my new phone not transitioning correctly- Super stressful when we rely on our phones for so much now. He welcomed me in close the end of his shift & was able to get my phone up & running. His calm demeanor, knowledge & helpfulness, were truly appreciated! I will return to this store, after a less than desirable experience in another Verizon store.Thank You Anthony!!
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September 2022 by Marcie Sabatella
Trevor was my sales associate and I cannot say enough about his professionalism and patience. I’ve had some terrible experiences at other locations and I was always nervous when it was time to purchase a new phone. Trevor is a rare find and he deserves to be praised and rewarded for his 5 star service. I’m a very happy customer.
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August 2022 by Eddy Burnell
Mia is great. Very professional. Made my problem vanish like magic!
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July 2022 by A Brooks
Mia was wonderful and very helpful. Will definitely go back to this Verizon store again.
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June 2022 by Michael Smith
Super customer centric staff! Friendly and always greet you when entering the store. Very knowledgeable, do not have a heavy handed sales pitch. Store manager Selvia is fantastic to work with, and her staff are extremely supportive! Highly recommend this Verizon store!!!Stay FAR AWAY from the Verizon store on Lake Ave, HORRIBLE customer service!
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May 2022 by Barbara Readick
We worked with Trevor to purchase an ihpone 13 mini. He was wonderful and explained options, features, and plans. Extremely competent and patient. This man is excellent to work with, highly knowledgable and thorough. Earlier Verizon experiences have been bad particularly Lake in Pasadena, where I will never go back. Highly recommend this store and Trevor .
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May 2022 by Eileen GonZALEZ
Silvia was amazing. She stood with us and was patient and helpful and explained every step. Wish more people were like her.the world is better place because of Silvia ! !!!!
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April 2022 by Reza Izadi
Selvia was very Professional,Knowledgeable, kind, friendly and approachable. Her recommendations and reasonable approaches for this sale were perfect and worked well within my budget. She transferred every information from my old device to this new 13 PRO cell phone without any delays and to perfection. I hope her employer appreciates and commands her for her excellent performance
