Bob Smith Toyota has been serving the La Crescenta, CA area for nearly 100 years, dedicated to delivering 100% customer service and a hassle-free, no-nonsense experience. As a family-owned business, they treat their customers like their own, warmly welcoming everyone who visits, whether it's to ask questions or browse their inventory. Customers consistently praise the friendly, professional staff, who work hard to ensure a smooth and stress-free purchasing process. The sales team, including Armond Saroyan, Mark Young, Tom, and Todd, are described as knowledgeable, helpful, and transparent, providing detailed information and tailoring the experience to the customer's needs. The dealership's commitment to transparency is further highlighted, with staff pointing out any minor cosmetic issues upfront. The overall experience at Bob Smith Toyota is described as comfortable, down-to-earth, and free of high-pressure tactics. Customers appreciate the clean, professional environment and the fact that the staff are willing to go the extra mile, even on their days off, to accommodate their schedules. With a focus on building long-term relationships, Bob Smith Toyota has earned a reputation for providing exceptional customer service and a hassle-free buying experience.
I’m very pleased with Bob Smith Toyota. My service advisor was Greg Bakalyan, and he was very polite, helpful, and professional. He explains things well. I will continue to service my car at Bob Smith Toyota!
June 2026
My experience with the service department was excellent, especially from Kim, who was my service tech. I appreciate the good people here who help take care of my cars.
June 2026
Jonathan’s service is excellent, fast and efficient. I will certainly return and recommend!
