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April 2024 by Susan Rosenberg
From the day I first called to inquire they have been helpful and kind. The facility is super clean and very accessible. Good value compared to other storage complexes I contacted. Glenda was especially nice and helpful. Thank you for being in our community!
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April 2024 by Randall Zickert
Excellent
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April 2024 by Linda McAleer
Excellent service!
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March 2024 by Dena Maldonado
Rachel was so efficient and kind! She got what I needed done in my busy schedule and was a pleasure to work with setting up my unit!!! Thank you!
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February 2024 by Susan De Leon
The associates are friendly and knowledgeable and she had us ready to move into our storage unit within about 20 minutes. Great location and well taken care of.
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January 2024 by Millicent Hultenius
Courteous helpful on time prompt, friendly fabulous
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December 2023 by Christl Bonaparte
The facility is very clean and appears secure. I have used this facility in the past with no issues. The front desk and housekeeping staff were all very professional, helpful, and friendly.
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December 2023 by Chelsea Orts
Storage unit was easily accessed, great location, safe and clean premises. They raised my price half way through the year that’s why not five stars. Other than that I liked it
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November 2023 by Luigi Zoni
Easy to contract and very kind and thoughtful customer service.
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October 2023 by Ashley Delinko
great customer service!
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October 2023 by Katherine Katsanis-Semel
Hello! I had a wonderful experience at A-1 Storage, where I recently commenced renting a 5 X 5 storage space. Honestly, the customer service there was excellent! It was definitely a five out of five! : ) The lady who helped me to begin my rental journey is named Glenda; and - if she wants to do so - this young woman will go far in life. She was: warm, welcoming, classy, patient (namely when I couldn’t figure out how to work the lock on my unit), and so kind. And, at the same time, she was also efficient! Glenda is the type of person who brings world class customer support, to all that she endeavors. I mean, with Glenda’s level of attentive care, I thought that I was at a Saks Fifth Avenue or a Neiman Marcus….but no - I was at storage! I had to pinch myself. Glenda is a gem and is truly an asset to this environment. The other lady working with her (in the office), on the two days when I was recently there seemed nice, too, but I didn’t have the opportunity to really interact with her much. ?? Well, I’m off to NYC, and will remember my fabulous storage experience in La Mesa, as I walk down Fifth Avenue in Manhattan! Thanks for such an awesome intro to A-1 Storage. All the Best, Kat ?
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October 2023 by Richard Sadowski
Great place and friendly helpful staff makes every thing simple and easyBest place to rent a storage unit
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September 2023 by Katherine K.
I had a marvelous experience recently at A-1 Storage in La Mesa, on Center Drive. Glenda was my main point of contact there; she did the initial paperwork with me and got me oriented to my new space. She was also calm, gracious and patient with me when I couldn't figure out how to work my new lock! : ) Glenda gave me an impromptu tutorial, and was so sweet. TBH, when I first called to inquire about renting a unit at this facility, she answered. Her positive energy and friendly demeanor radiated through the phone, which initially brought me in. I was delighted to find out that she was the very same way in person! It is people like Glenda who put a smile on my face; in this day and age, when our nation is so divided and many people feel sad and lost, it's people like Glenda who help to uplift us and set us on the right path. I'm so grateful that I chose A-1 Storage for my organizing needs and look forward to this storage journey with you all! Thank you! All the Best, Kat : )
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September 2023 by Marcus P
Great customer service. Safe and clean facility. Property was good and dry. Would recommend this place for sure.
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August 2023 by Catarino Chavez
The employees are awesome and friendly.the facility is nice and always clean. The only thing I didn’t like was this. I downgraded the size of my storage unit from a 10x25 to a 10x15. A unit opens up that worked better for my needs and I signed up to switch them. I was then told I had 24 hours to move units. Which for most people or families probably wouldn’t be a problem but I am disabled and it’s just me moving everything, so the time frame was a bit tight. I understand it’s a business and having a unit unused isn’t a good thing, I just thought reviewers should know about this policy if they are like me and will downsize as needed.
