-
January 2024 by TheFirstKev
Wife got a new phone and was offered a "Free" Samsung watch. After questioning them multiple times about it being "free" with the phone, they assured her that she would only pay the set up fee and nothing else. It was anything but free, the bill just came, and the watch has added $70 to the bill.
-
January 2024 by Yingzhen Pan
Really bad attitude. They told me to come back to unlock my phone. Once I come back their store, they say it is impossible to unlock my phone.
-
December 2023 by andrew hacker
Khalil, Branden, Dana were wonderful. I came back to this specific store to upgrade my second phone because they are so helpful.
-
November 2023 by David Langenhorst
Khalil was terrific. We are old folks who are not tech savvy. He was so patient and courteous. Kahlil resolved all issues to our complete satisfaction.
-
November 2023 by Lisa Callaway
Mr Ware was very knowledgeable, helpful and polite. He really took the time to address my concerns.
-
November 2023 by Gary F.
Beware Of Shaddy Business Scam!!! If you're Not paying Attention, AT&T will keep raising your rates without your consent. This is Unlawful and needs to be reported to the BBB, which I will be doing. They literally stoled hundreds of dollars from a business line that was under contract for less than a $100 dollars a month to $400 a month for several months without any consent what's so ever...No customer service to fix this scam either! I now have No choice but to report this to the BBB...BEWARE!
-
October 2023 by Ashcookierawr GiRL
Dana was amazing! I had an exceptional experience. Thank You!
-
August 2023 by Randal Watkins
This is an awesome location with a great staff. That were extemely helpful in getting me the best plan, helping me set up auto bill pay and even got me a brand new phone cuz my screen was cracked. Dana was the persom who helped me and she was amazing.
-
July 2023 by Gail Levine
Went to Parkway Plaza store for help with adding SIM card to new phone. Alexy and EJ were professional, but friendly. They took a lot of time to make sure we got what we needed, with patience and clarity. Top notch ATT representatives!!!
-
June 2023 by Somora N.
Chrisitan was extremely helpful when we came in to get help with our pre-paid phone from Walmart. He was patient and answered all our questions throughout the process. I am so glad we were able to get the help we needed. I highly recommend Christian whenever you are needed for help with your phone. -Somora. D
-
June 2023 by Glen Romero (random1s)
I went in to AT&T with some question and was fully satisfied with the answers. They were answered and more so. I left with an upgraded phone and Samsung Watch with will be delivered at this store in a few days. As well as updating my bill and adjusting a mistake that I've been not know I've been paying for. Would 100% recommend everyone to this store and AT&T.
-
May 2023 by Erica Zee
Dealt with Brendan. Very kind, friendly, knowledgeable and above all, so helpful. Great customer service.
-
March 2023 by Vincent A
Armando was super helpful! Got me switched over in just a few minutes, phone number ported and all
-
February 2023 by Scott L.
The ATT Store manager, Andre, explained everything carefully that I would experience if I switched my 4 lines from another carrier. He took the time to listen to my concerns and got to know something about me. He didn't attempt to "shoehorn" me into a plan I didn't need because he wanted the right fit...and he had done his homework about the plans ATT offered. But most of all, there was good "chemistry" in the way he interacted with me, sharing personal experiences that were appropriate and interesting about the phone and life. While I was there, a handful of other customers stopped by to pick up their phones that they had dropped off previously for apparent issues to be fixed. So there appeared to be "customer support" after the "sale." I don't think one can expect more than this in initial purchase or follow-on customer support for any consumer "thing"-- from buying a refrigerator, to tech gear, to a car.
-
January 2023 by Claudia Llamas
Christian and Armando were wonderful! Armando helped me first and then Christian helped me so much with the case and screen protector! Love you guys!:) definitely recommend AT&T!
