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September 2023 by Eve Alosio
Terribly understaffed and SLOW!!!!
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September 2023 by Bryan Watson
It was great
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August 2023 by James Walton
It's awesome bank tellers the only problem is wheelchair accessible doors needs automatic for seniors as well who are frail elderly I'm in and out love the ladies there gorgeous
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August 2023 by Chelsea Sharp
I don’t go in often, only when I need to get quarters, but I usually have good service when I do. Never got stuck in a long line here. I have had multiple people approach me leaving the ATM to ask for money but nothing the bank can do about that. As with all banks I would not recommend going late at night to the ATM because it’s walk up, not drive through.
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July 2023 by Chet H.
My friend who is elderly put her 300k retirement in BofA. The investment employee tricked her, as she doesnt speak English well. He took advantage of her, invested it, probably got a big commission. And he lost her 40K. After years of working at a manual labor job. This jerk, took advantage of her, and lost her cash. Makes me so angry.
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July 2023 by Ed Joyner
Atm area much cleaner today.
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March 2023 by Lori Russell
Great customer service. Short, easy wait time.
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February 2023 by Keegan A.
An employee named Joelle demanded that I provide Identification for a business deposit. I have never been asked that before. I asked why that was never required, and was never given an answer. I don't like that.
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February 2023 by jorge sanchez
Four people just standing around chatting while the line gets longer. Horrible service!
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December 2022 by J R.
This is the bank you go to if you feel like wasting an hour waiting in line while getting blank stares from the workers sitting behind the tellers.
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November 2022 by David Barboza
This bofa location is the worst ever. First of all, there is no waste basket, trashcan or a recycle bin. No one ever greets you like in other banks. As I'm making my deposit, the rude teller (white woman in her mid 50s) demands for my ID. I'm ready to swipe my driver's license, but she physically wants to touch it. In other locations like the bofa in Fletcher or 2nd Street, I only hold it up for them to retrieve the info. In this location, she said, "I have to have it or else I won't allow you to make your deposit." Since this is obviously her demand/preference and not a bofa guideline (other locations don't make me go through this) I said this is not true and I took my deposit to another bofa the one on 2nd Street. This is me just showing my driver's license at the nice teller in the 2nd street bofa branch.
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November 2022 by Spiritual TruthWarrior
“Whoever loves money never has enough; whoever loves wealth is never satisfied with their income. This too is meaningless” (Ecclesiastes 5:10)
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November 2022 by Moon Light
Slow service everytime I cash my check someone's there's only 1 telker with 7 people in line
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October 2022 by Andrew J.
Bank of America is literally the worse bank. I use to have them years and years ago. My mom passed away and they withheld the money for like 6 years even after supplying all the documentation. Then recently my brother had 3,000 compromised from his account and after submitting a claim it was denied. How? If I could, I'd give them negative 5 star.
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October 2022 by Crystal Croft
Grossmont, La Mesa CA. Lots of employees, one teller, and 7 customers. Poor customer service and late for work. 6 employees waking around with 1 teller .
