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January 2024 by SDSweething
This place is insanely busy, especially at opening hour! I arrived at 0745 for a walk-in drug test and TB test for employment. I waited for 0800 opening with 8 other patients. The staff accommodated me (thanks Izabel ... hope I got your name correct) and I was out by 0917. They are highly efficient and remain caring & kind through the entire process. Thanks all, your team ROCKS!
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January 2024 by cynthia cervantes
Went here because my new job sent me to get my physical, TB, and Flu shot. They are all nice, fast, and professional.
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December 2023 by Clara Minor
original wait was for 3 hours. ended up waiting for 4. and then another 2 hours once i got back to a room. nurse didn’t take my vitals and then gave the provider a fake set of vitals. lots of inconsistencies in my documentation. overall, a pretty bad experience
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November 2023 by Hendrix Villafuerte
So I did wait here for 3 hours as a walk in for a preemployment job physical. I was already so tired and anxious from waiting. But everyone I encountered was super friendly, especially the Physical Therapy team.Thank you Al and his team for making my visit fun.You guys are awesome.
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November 2023 by Bryan
Ms. Rosa (X-Ray Tech) was awesome! She was very friendly & welcoming as soon as she called my name for my physical. She kept me laughing & smiling the whole time. Her personality will put a smile on anyone’s face. If only there were more Rosa’s in the world :)
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November 2023 by Jorge Andrew Guerrero
Long wait time for me as a walk in, but they were very upfront about that when I was checking in. Doctor and MA's were very kind and efficient, so total room time wasn't too long at all.
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November 2023 by Dawn Eason
I had to go to Concentra, in La Mesa, CA for a drug test (New Hire). I didn't have to make an appointment, I walked in. It took approximately 15 minutes to be called for the test. The test results were in within an hour. This was painless and easy. The staff were professional and easily understood. Thank you all
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November 2023 by Marta Leyva
I was very pleasantly surprised by the staffs, helpful and kind attitude. Although the wait time is absolutely ridiculous, I got really lucky and was called to the back in 15 minutes. I split my appointment into two visits and that worked best for me. The team was very helpful and uploaded my file to the computer so I could go for the second appointment to any location.
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November 2023 by Jovi Jaureg
Was there for a work related physical that was needed. Waited three hours before being seen just to be told to go back outside because there was no room after they took my weight and got other info. Once back in the room, they told me they could not complete the physical exam because I had opened toed shoes. At that time I was already very upset. I told them they could have told me this four hours ago before making me wait. She said yeah but we didn’t so you will have to come back. This place is a joke. I don’t know who they hire there but these people do not care about their patients/customers. I asked if I came back I would get priority because I completed most of the needed things with the exception of the lifting. She said no, you would have to redo everything. Luckily, I had some old boots I was going to donate in my car and I was able to complete the said physical but if you must go here, call, try to make an appointment but if not, expect to take four to five hours of your life there. Good luck.
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November 2023 by Andrew Gasca
I went to get a drug test and I didn’t have an appointment I just did a walk in and it went super smooth and quickly and the staff was very friendly and helpful the clinic was clean. No trash smelt good was In-N-Out in no time the one in la Mesa by the cookie ? store ‼️
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October 2023 by Poppadoo D.
Four hour wait for a physical. Three for a drug test. I don't understand why employers hire these places when they are so bad. This place is bad don't evenBother. Go to the Kearny Mesa one.
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October 2023 by Christina P
Had a wonderful experience at this Concentra. A previous location did not have the lab tubes I needed and on the phone with the La Mesa location, they were patient and super helpful on the phone. Wait times without an appointment was under 15 minutes. And shout out to Ivett who did my flu shot and labs she was incredible.
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October 2023 by anthony iraci
First time here and more visits to come. So my first visit I had to stand around and wait to be helped. They looked at me several times and no reactions. I would expect a hi welcome can I help u. I got no response. Then she had me feel paperwork out which took ten minutes. After turning it in I asked does my check in start when I arrived and she said no and it can be up on two hours before I'm seen. So I said really and walked away. I turned around to see her give her partner a smirk look like to say who is this guy. So no professionals at this location. No smiles or friendly staff at this location. I will request another concentra movnig forward.Rosa in the back rocks and is super friendly.
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October 2023 by Nicole M.
Honestly I hate coming here. Got injured at work and I'm in here all the time. I literally get a headache every time from their television. It is blaring loud. People in here don't feel well and they need to tone down the noise. The music in the back too. It's just ridiculous.
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August 2023 by Sheryl Go
This is a great location to go. Very friendly and accommodating. My medical assistant or nurse was Rosa she is extremely good at was she does. She has the best work ethic and excellent customer service and amazing patient care.
