The Costco Bakery offers a pleasant and efficient shopping experience, with friendly staff assisting customers from start to finish. Customers can find a wide range of products, including pet food, litter, and toys, as well as the rare and sought-after White Hennessy liquor. The service at the La Mesa store was the best experience, with helpful staff like Rico at the returns counter. While the parking lot and long lines can be a bit of a hassle, the overall experience is positive, even when the store is crowded. Employees rise above challenges and always give their best, making it a great place to shop.
Optical Department at Costco La Mesa. It is a horrible service. I was told I have only 30 days to change my prescription glass for free. Costco Vision Center in Santee told me their policy is 3 months. I will never go back again to this place. Santee told me bring your new prescription and we will take care of you.
September 2024
I have been here a few times and every time I come they are never helpful. I went up to ask for assistance twice to different associates and they couldn't even bother to help me to look up the item. They just said maybe over there. Every time I visit this Costco I receive horrible customer service. I would not recommend.
August 2024
I feel like as business it runs great it just always seems very crowded and ppl aren't the friendliest in store which the employees can't help lol. The staff seems great just overall crowded & parking isn't the best which is typical for Costco
