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March 2024 by Lori R.
I took my car in today as it is very close to home and I received good service a couple of years ago. I didn't have an appointment. I waited about 10 minutes and then my car was in the service bay. 10 minutes later, I had my paperwork, and then walked over to the registration window. For a small fee, I had my tags. I was in and out in less than an hour. Service was courteous and efficient. I was happy to pay a little extra for the registration since it saved me sitting for an hour at AAA. I recommend this company.
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March 2024 by Marsha S.
I went to DEKRA yesterday to get my car smogged. There was no one in the office, so I waited......and waited. When no one came I finally went to the mechanics area and the fellow there barked at me to go meet him in the office. So I did, There was no "hello" or "how can I help you?" or any other type of personal greeting. Just a cold demand for me to pay for the smog cert when I told him what I was there for, and an icy comment come back in 30 -45 mins. So that's what I did. When I returned, once again there was no one in the office. Again I waited and waited. Then just as before I walked to the work area to find someone to help and found a guy who was as cold, irritable and abrupt as the first one .He ordered me back to the office. He handed me my keys and a receipt. No "thank you for coming in", no comment at all actually. Just cold silence and the document. Not even eye contact. I don't get it. But I sure didn't like the treatment. I won't be coming back here for anything because of the rudeness, lack of interest and the vibe that servicing my car was an inconvenience/annoyance/a bother. I gave 2 stars instead of just one because the car was done quickly. NOT RECOMMENED!
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March 2024 by Linda T.
I am a repeat customer for getting a smog test, and this year's experience was another excellent one. I called to ask if an appointment was required, he asked my make and model, said no, and that they weren't very busy at the moment. I arrived and truly - less than 15 minutes later, my 16 year old Ford Escape had passed, and I was out the door. Very professional and efficient. Highly recommend!
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February 2024 by Connie B.
I went to DEKRA on Dallas Street in La Mesa early this morning to get my 2000 Honda CRV smogged. I had a great experience! The establishment was clean, they were quick (in & out within 25 minutes), courteous, took care of all necessary paperwork and my 23 year old vehicle passed the test with flying colors! BIG shout out to Sam for going above and beyond!! I would highly recommend this establishment to anyone that is required by the DMV to get a smog check and/or renew registration on their vehicle.
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February 2024 by Robin Dohrn-Simpson
I've gotten my cars smogged here for years. They're always professional and quick.
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February 2024 by Stuart Zickefoose
Great experience, was able to smog our rental VW bus camper here, a 1976, the staff was friendly and helpful, clean waiting area and efficient!
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February 2024 by Carlos Rojo
This place is amazing fast no time wasted will keep coming here
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February 2024 by Vanessa Rojo
Love doing my smog here, very nice costumer service and super fast!!!
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February 2024 by Semih Yavuz
bad communication!
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February 2024 by Tatiani L.
I came here to get my smog checked. vehicle, It was fast and easy, the employee left my vehicle in drive turned my vehicle, off, and then proceeded to tell me that he could not get my keys out of the ignition and he didn't know why. then I tried to start my vehicle it would not turn on. I asked if he would jump my car and he said they did not have jumper cables! I will not be coming back to this location. The men at Carquest were nice enough to give me a jump.
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January 2024 by Stephen Weaver
These guys are the best. No haste at all. Go in get smogged and leave
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January 2024 by Hilary S.
My car needed a smog inspection to register this year. I've been taking my cars here for a few years as it's an efficient place that is reasonably priced. I can usually be in and out within 20-30 minutes depending on how busy they are, even on the weekends. I overheard Gil telling another car owner that older cars take longer for the test, so count on that (pre-2000). Got my certificate and did not do my registration here, although you can for a small fee, because I have another matter at the DMV and will do it all at the same time. Great service, again!
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December 2023 by Cheryl R.
Professional and pleasant staff, clean waiting area, fast service time, and reasonable cost.
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December 2023 by Mark Pryor
100% recommend. Took my 35 ft RV there and no problems. Communication was great.
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November 2023 by Dianne P.
I have been going to this station for a number of years, and what is most impressive is how consistent their performance is. They give an accurate estimate of how much time the check will take, they process the paperwork quickly and accurately, they are professional and polite in their customer service. No complaints or criticisms from me. I would not hesitate to recommend them to anyone needing a smog check.