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April 2024 by Greg Baker
They didn't even make our order ,had to leave without the food we ordered because staff forgot about our order!!!
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April 2024 by A. C. R.
Really good tasting grilled chicken. Well marinated and tender meat. Quite expensive for the quantity vs price. Sufficient level of service though impersonal at times.
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April 2024 by Andy S
Tried this place the other night. It was not very good at all. Kinda like bad chipotle rip off. Service was noticeably unfriendly and usually I don’t care about that. Small portions too.
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April 2024 by Eric Putt
Tables, chairs, under tables needed cleaning attention. Spent five+ minutes prepping a table and chairs. Food was exceptionally bland, house salsa was made with green tomatoes, portions were especially small, drinks were watery bland, house bell ringer was missing (not that we needed it). This was a challenging day for the staff? Only a first - love our El Pollo Loco! Thank you for your service! We simply weren't expected or wanted today... Bummer.
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March 2024 by Dawn Donegan
This location is trash. Every single time I've come here they've messed up my order. One time I called to complain and they said they were going to write my name down, the next time I went for my replacement order they claimed they had no record of me calling. I go to El Pollo Loco's 7-8 times a month and it's disappointing that this location can't seem to get it together.
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February 2024 by Ayari R
I didn't get my gucamole and chips. The funniest thing is that they offer it, I didn't even have it on mind, I just paid for it, but I didn't get it!!
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February 2024 by Isaias Guerrero
Food was fresh and delicious. Good customer service restaurant was very clean.
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February 2024 by Gloria H.
Tortilla soup was really good, especially with this weather. Friendly staff and a cozy environment. It made me feel home.
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January 2024 by Isa Sanchez
at 6:00pm PST theres a guy with a dead voice who didnt bother giving me a fork and left sauces open in my bag. he asked if i wanted a receipt and gave me on anyway i hope he gets drug tested soon.
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January 2024 by Michelle Horton
It's always good for quick
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January 2024 by Donna Reid
Always
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December 2023 by James Thompson
No salsa, no ice, lying
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November 2023 by Mary M.
I haven't been there in a while but it was good however I would rather buy a cooked chicken from cost co and some flour tortillas, save the money and make them at home!
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November 2023 by April H.
My favorite location. The service is always fast and food tastes good. Their family meals are perfect fast food for families with little kids.
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October 2023 by luis pisabaj
Worst service ever , the manager very unprofessional
