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March 2024 by Claudia Lupe Asmussen
Very welcoming and helpful customer service! I found exactly what I was looking for.
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February 2024 by Alison Carter
Our salesman Chevron really took care of my son. He educated him on the proper way to wear a suit, breaks on the length of his pants, and the difference in sleeve length on suit coats. He gave us full service from finding a shirt tie combo, and they even had size 15 shoes. We will be returning. Great service, and I highly recommend this location.
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January 2024 by Joe Trent
Want to like the way you look? Want to have terrible customer service who gaslight you? Come on down to the Men's Wearhouse in La Mesa, California!I made an appointment for 1pm today (January 20th) for measurements and fitting for myself and my best man. I spoke with a sales rep, who greeted me when I walked in at 12:53pm and that I have a 1pm appointment, which he acknowledged. We walked around the store, which does have a nice selection of dress shirts, sports coats, suits, and ties, until it's time for the appointment.1pm - no associates assist us1:03pm - an associate walks by and asks if we've been helped yet. We let them know that we have a 1pm appointment. At this point, they went to assist another customer1:05pm - a separate associate asks us if we've been helped yet, and they do the same thing...leaving us behind.1:08pm - a third associate asks us if we've been helped and we say "No, we haven't been helped yet for our 1pm appointment." She sighs and reluctantly helps us. She asked my name, which I provided and said that I do not have an appointment today. I have an email verifying the date, time, and location at this Mens Wearhouse; additionally, I received a phone call yesterday (1/19) confirming my appointment for January 20th.This associate doubles down and said that I did not have an appointment at all. Unfortunately, the email verification says otherwise.If you want to dress sharply for a special event or just in general, do not come to this location (unless you want to be treated poorly). You are better off going to Macy's, right across the street, getting a suit off the rack, and then tailored elsewhere.
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January 2024 by Bob Barber
Great place. Good sales and great people.
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December 2023 by Radames Aviles Jr
Good customer service
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December 2023 by richard gersten
Don't bother with this store. I arrived at around 4:45 (11/27/2023). I sat around for 20 minutes. No one acknowledged me. Another couple entered the store and an employee immediately started helping them. I have bought many suits from MW. NEVER AGAIN!!Plenty of other places to get suits here in San Diego.
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November 2023 by Bill Munsch
Helpful staff. Try to avoid peak hours as it's overly busy and will affect your experience. Ordered what I needed. It arrived much sooner than expected. Happy with my purchase here.
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November 2023 by R. S.
Stopped in to look at some suits for my husband. We were assisted by Caleb. Such amazing service, gave us amazing tips on styling and really listened. This gentleman could be a personal stylist!!!! Will definitely come back.
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November 2023 by Javi N.
Austin was an absolute pleasure to work with. Was in need for measurements for a wedding I am attending next month in OKC. La Mesa Men's Wearhouse was nearest to me and decided to go after work hoping it was not too busy for measurements. As soon as I walked in I was greeted by Austin and we immediately got to the measurements with no wait! Austin was polite, professional, quick and above all a great person. I will definitely consider this Men's Wearhouse in all my future needs! Thanks again!
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October 2023 by Rich Shine
You won't find this review on the La Mesa/Grossmont Men's Warehouse website because they deemed it did not meet their website guidelines.("Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!")Here is the review word-for-word:Very poor customer service!The sport coats are nice, however, the service left a lot to be desired. I was left on my own to find exactly what I was looking for and only interacted with a sales rep when I checked out. Additionally, one of the coats was on a rack listed as $199. When I checked out, the price was $250. When I pointed out the sales sign, the representative said that sale "ended yesterday" and declined to honor the price. Very disappointed!
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October 2023 by Bert Basting
Worked with Jilo (I’m doing a major disservice spelling his name) 9/28/23 for a rental fitting, and took care of me. I’ve done a few rental fittings, and this (Grossmont) location has given me the most positive experiences!
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September 2023 by Kimberly N.
Amazing customer service!!! Caleb was so kind and helpful. He helped my son pick out a suit and was so patient and informative. I recommend this Men's Warehouse for its quality, value, selection, and fantastic customer service. Thanks Caleb!
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September 2023 by Kel H.
As we walked in we were not greeted. Which is ok. But as we were the only customers in the store. Which left many employees milling around. So after a few minutes of searching.....I had to announce that we needed someone to help us. Then the manager can over.
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September 2023 by Stan S.
Needed advice on fitting and clothes. Fantastic service. Willing to answer all my questions and give me thoughtful advice (thank you Austin!!).
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August 2023 by ABU ZAID
Exceptional service, I walked in to hand over a rental suit for my son and the gentleman was so pleasant to deal with and it was a smooth transaction. Thank you
