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January 2024 by Stephen W.
The older man was mean to me cuz I won the lottery 5 times and he said to me ok I am by my self I need to take a brake u need to come back later and when I paid for my gas's he leaves the money on top of the cash register why that seems a little off then a women comes in 235 pm 1-16-24 and he said f. This that when I left he seems mad about his job but he gives away free food candy to a few kids who was in front of me so I guess it's ok to steal. Cuz the he said it's ok your guys are so sweet So around 233pm or 235 pm if a manger watch the cameras u will see it 1-16-24
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September 2023 by Monica Lopez
Please have the employees replace all the squeegees and disinfect all the water containers outside!!! They are all absolutely sickening and disgusting. I just went there and I grabbed one to clean my windows and ohhhhhh maaaaaaan. That smell was STRONG. I work at a gas station, myself, AND by myself and those are supposed to be cleaned out and replaced with fresh water every day, no excuse as to why they don't get done. Lots of down time at work, trust me. Pure laziness here. That water at this location hasn't been changed in about two weeks, at least. Very unsanitary and dirty!! Those squeegees are all contaminated with bacteria and mildew and all need to be thrown away and replaced with brand new ones. Yuck!!!!
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March 2023 by Alice InWonderland
Giving 3 stars because I am wary about coming here and it's honestly for only 1 reason - the smell inside. It's as if someone took a bottle of pine sol/bleach/various chemical cleaners and dumped it everywhere. I mean the smell is just overwhelming and it's EVERY time I go inside. I asked once and the cashier said it's to cover the smell of someone who used the bathroom but this is not a one time thing. I hold my breath if I have to go inside it's that bad.This is the closest gas station to me and I've gone to it for the 3+ years I've been here because I'll also get a road snack, and usually I'd pay their higher prices but Costco gas it is because I think it's just excessive and I dread going inside.
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January 2023 by Lauren Nanton
So far i have always received great and respectful service from every associate working there. I like getting my gasoline from here.
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October 2022 by Sidjbel J.
Had difficulty with this gas station car wash. The machine is cutting off in mid operation and the attendant told me that I didn't position my car when the red light to stop appeared. I also go to the other car wash at Lake Murry & Parkway Drive and I never have this problem. This malfunction at 5261 Baltimore Drive Shell. This problem is not the machine braking down, I would beg to differ.
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September 2022 by Monica Esquivel
Is under construction again. The bad thing they don’t say It
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August 2022 by Lisa S.
I can always count on the card machines working to pump gas by myself, especially with four kids. I like the two guys in the morning they are so kind!!
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April 2022 by Tunahan Bayram
the guy who working over here( white,men white hair )is so rude. I was going to buy fuel anyway, but I asked permission to use the restroom first and the answer was buy gas, I said I'll get fuel then I went into the restroom and my stomach was hurting. After 5-6 minutes, he started banging on the door to let me out. He was definitely a very aggressive and rude man
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August 2021 by Phil M.
I am so impressed with the manager Jason. He is so upbeat and positive, it keeps me coming back from Santee. I never buy gas from shell, but ever since he made my day i buy gas when I'm in the area, and when I have the responsibility of buying lotto tickets, I buy them from him. Hopefully, we both win the lotto since we both deserve it. Thank you for being professional and a happy person. Thank you cindy
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August 2021 by Art P.
This gas station is a good stop. Why does everyone think life is perfect. Yes the car wash breaks down, yes the bathroom is closed because of some l**** has destroyed it. I like the team that works there. Keep up the good work. I was only checking hours when I noticed all the vibe going at them. People need to step back a bit .
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July 2021 by Lucille V.
When I came to the shell the guy working here was outside right by the gas pumps smoking a cigarette.
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November 2020 by Kendra Sherman
Easy access
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May 2020 by Kim M.
We had our RAV washed here at shell on Baltimore the car washed ripped off our back bunper when we went to inform cashier he blow us off and said they are not responsible for damage But it saids notting about them not being responsible for damages I will never come here again
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March 2020 by Eric Peña
Car wash was broken and when I asked for a refund since I paid for it the lady at the counter was extremely rude and unprofessional. I was playing nice and told her thank you and she said “uhum”. If you want expensive gas, broken car wash and rude customer service this is the place for you.
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March 2020 by Nancy Kern
Thank goodness, just in time.