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January 2024 by Elina Schweickert
i had an absolutely wonderful experience at the soapy joe’s in mira mesa! the staff was superb, the car wash was excellent, i had an overall great time at this place and would recommend to everyone!!
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December 2023 by Charlie
Sylvia introduced herself last evening because I was having access issues related to my account.Soapy Joe, this young woman is quite the professional & has an understanding & focus on customer service that typically only upper management recognize the importance of.Calmly, professionally, and politely Sylvia accessed my account, set it straight, provided me her card in case of further issues, then wished me a good evening. I believe she said she is fairly new to you guys, but she seems like she is very well versed in the business.Either way, this is the first review I've written for you guys because of this young woman. Thank you Sylvia & Merry Christmas all!
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December 2023 by Lucila Rojo
The manager Sylvia helped me with my membership when other Soapy J sites wouldn’t help me set up my membership the way I wanted it, and Sylvia was there to make me feel valued and important. She was very helpful and so nice! I’m definitely coming back to this particular site for the excellent customer service.
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December 2023 by Sara Lelevier
Silvia was super friendly and helpful!!! Never been to soapy joes and it was a great first experience! I'll definitely bring my car back!
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November 2023 by Justin Snyder
Horrible. This location makes me wish I did not buy an annual pass after visiting a beautiful location elsewhere. Vacuums don't work, couldn't scan the brand new pass they installed initially on the vehicle and instead of figuring out why it didn't work, they told me to call this number and have them figure it out. Horrible service. Soapy Joe's, you seem to be making big moves in SD, figure out this location or shut it down.
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November 2023 by Albert Sanchez-Alvarez
I love Soapy Joes. As a rideshare driver I thinks it's an indispensable part of my business. As a regular person it's a great way to keep your baby (car) clean. That being said I live 1.4 miles frome the La Mesa location and I choose to drive to other SJ locations. La Mesa Jackson drive is by far their worst one. 4 vacuums most don't work? Seriously just shut this one down or rebrand it up only hurts your hard won reputation for the best carcass in Daigo.
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October 2023 by Ami Quezada
I love going to Soapy Joe’s.Who ever the Boss is for Isaac;He deserves an extra bonus.He was very helpfulVery attentive, super nice guyServices: Vacuuming
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October 2023 by Eli S.
This is one of the worst soapy Joe's I've been to. Very few vacuums, they get you through the washer so quickly that it left so much dirt on my car that I was literally cleaning it for a half hour after it was supposedly washed. I guess the only good thing is that they do have plenty of towels at the vacuum center in which to clean your car after they are done..
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October 2023 by Aura Aura
The worst service EVER! The vacuums, ALL OF THEM don’t work. I’m paying for a full service and they don’t have the honesty to say, “We apologize out vacuums don’t work but if you would like to wash your car, that’s all you can do” NO FREAKING VACUUMS AND YOU GUYS STILL CHARGING US AS A CUSTOMERS FULL PAY?!?!?! Come on!!!
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October 2023 by Allison Berry
Sylvia the manager was extremely courteous and provided excellent customer service. The services here are outstanding. They also offer car wash monthly memberships.Service: Vacuuming
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October 2023 by Anthony Peraza
I took my Acura TL today for a car wash and was helped quickly and the workers were so kind. I spoke with the manager about a membership and was happy with the customer service I receivedServices: Vacuuming
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October 2023 by Nikki Lane
I really love Soapy Joe's. Quick and easy with the monthly membership. I drive through all the time for a quick wash and when needed vacuum and wipe down too.
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October 2023 by David B.
Jackson Dr. La Mesa I'm an Uber driver & I get my car washed & vacuumed several times a week at different locations. Saturday night I started the car wash about 8:45 pm. I tried to use the vacuum at 8:55 pm. Unfortunately they were turned off early. Not at 9 pm. I asked can you please turn them on? I have 5 minutes left. I was told no. We turn them off about about ten minutes before close. That's really not acceptable. The hours open are listed as 7 AM to 9 AM. I'm very disappointed...
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September 2023 by Jaime Garcia
Daniel helped me out great guy , customer service was very good made me feel very comfortable also got a great wash . Will be coming back here.
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September 2023 by Cindy Webb
Attn : Sylvia B, Pelon was very helpful and pleasant with me. Pelon was consistent with knowing his job and customers.
