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March 2024 by Thomas H-Key
Alexis was brilliant! Knowledgeable, friendly, and made signing up so easy. My gf and I had checked out Extra Space Storage in Santee and Cube Smart in La Mesa and neither of them had the same level of staff professionalism. Also Storquest’s metal units are better than their competitors wooden units.
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December 2023 by michela ferluga
Staff is friendly and the place is safe and extremely clean and well organized.
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December 2023 by James Winbury
Awesome service with clean and nice units. I feel safe leaving my stuff there.
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November 2023 by Muddy B.
Just left the facility at 1245 pm Wednesday. Encountered a woman's ass in the loading area taking a piss or dump. Disgusting. I did my unload in minutes and encountered her again that I had blocked her in? I said she had plenty of room to exit knowing she was off. She went off on me when I brought up her peeing in driveway and stormed out. I reported to office but they thought it was funny. If you want to see homeless ass rent a unit there as they seem to approve this behavior. It's all on the security cameras
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November 2023 by Jesus Gastelum
I've had a storage space there for almost 3 years up until recently. I thought my stuff would be safe there but I was wrong. My storage was burglarized for all my tools and many other items. The people there didn't even know what had happened until I go to to my storage and find out for myself and let them know. About $14,000 worth us stuff was taken and all I got was $3,000 and had my monthly rent increased. Don't let them fool you with there wanna be security system...
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November 2023 by Karen Jensen Casey
Alexis and Leah both helped me. They were kind, efficient and took great care of me. The units and facilities are clean and easily accessible. Thank you!
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September 2023 by MICHELLE MALDONADO
Very professional woman both have outstanding communication didn't have to ask questions explained every detail and Leah was very very polite will be back again if I need a storage
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September 2023 by Mike W
The employees were very helpful very friendly. The place is very clean and secure, and they have great access hours.
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September 2023 by Rose Daang Al Mubarak
Chekaina she is very good excellent employee here at your company , she have a patience and she deserve to increase her pay . And very good to the customer she always smile and very good personality always in a good mood and Happy looks .
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September 2023 by Jennifer K.
I am so confused by the low ratings of this place. When I was searching online I was using Google (to find a place close by), and the reviews were off the chart. I reserved a space online, and was called an hour later by a friendly rep, Chekaina, who confirmed a time for us to come by can get the lock, see the unit, and go through their procedures. She reminded us about insurance and we talked through that. When we showed up, she was delightful - friendly yet efficient. She had someone else (sorry I didn't catch her name!) "show us the ropes" and make sure we were comfortable getting in and out, since we would be coming back with our movers after hours. They clarified where to park, how the moving van should enter/park, how to access their carts, etc. The place was SPOTLESS (including the restrooms) and they made a point to tell us that there are no trash cans or dumpsters on site, and that they have cameras to make sure no one leaves anything. Our experience has been exceptional so far and we are glad we chose this place!
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September 2023 by caitlin luke
The two office ladies helped me quickly with a unit, showed me around, how to put a lock on, etc. They were very professional and helpful!
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August 2023 by Denise Freeman
Storquest was there when I needed them. Great storage facility. Was very clean, air conditioned, easy to access, and felt secure/safe. If you need some storage, I highly recommend!
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August 2023 by John Moore
Relatively easy access, seems secure. Leah was awesome and extremely helpful. And the climate control is a definite plus!
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July 2023 by Marty D.
Great Customer service! Carl was very kind and informative! thank you i will stop as soon as i arrive with all my stuff,,,,
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July 2023 by Kim Dalke
Monique was great! Fast, easy check in. Showed me around, how to lock up, entry and exit info, etc. Clean facility, friendly staff and excellent storage specials. Give them a try?
