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July 2022 by Kevin Patterson
Couldn't find the location
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May 2021 by Larae AndWolf
Most over price uhaul i HAVE EVER SPOKE WITH. Guy on the phones excuse is EVERYONE IS MOVING OUT OF SAN DIEGO..
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May 2020 by Jesse S.
Ok well after a long day yesterday I thought I'd write this review. Quick stop in online sign in. Quick service getting keys but first impressions are everything. Hard to find behind old mom and pop used car dealership. All the youth halls are in the back with all the used beat up cars that they're trying to fix to flip look shady but it is a good car dealership I do know that there's no shadiness there but it just looks bad. I'm there trash everywhere. Also since there's Canix everywhere there's grease and lots of cigarette butts and smoking. Again not my problem I'm only there to pick up a U-Hau. Once gave them my ID and paid I just descended to get my U-Haul noticing quite a few things I took pictures I always do that to any rental. Even hotel rooms etc but ok back too it. During covid they should be cleaning these things . You will see what was found at location. While driving there was lots of banging going on so we pulled over and popped up in the back the door we had been used and was never locked back in used mask and gloves and all the towels for moving where everywhere. Truck didn't fee right but who am I to say it is or isn't. Anyhow I called in and told them what I heaRd and found. Was left on hold for 15 min so I hung up. Then returned truck and gave keys to a gentleman . Anyhow it's a new day but I'd use another location. There U-Haul a don't seem as good as ones I've seen other places. Not trying to hate just felt sketch and diffently not Impressed with quality of truck.
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March 2019 by Marquis B.
First of all, the facility was not what I was expecting at all. It doubles as another business. Was difficult to find because unlike other U-Haul businesses, there are no obvious signs from the street. It's quite hidden in the back. If the facility had been like the other "official" U-Haul businesses I been to before I would have given 5 stars! The gentleman that helped hook up the auto transport trailer to our car was great. Friendly, good conversation, nice guy.
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February 2019 by Jef W.
Absolutely horrible... I'm only giving one star because the woman I picked it up from on Sunday was pleasant and helpful I returned it on Monday. I walk into the office and I think the guys wife and kids were the ones sitting in the customer chair. Guy at the computer had no interest in helping me. Told me to do find a place and leave the trailer. I ask him there's nobody on the lot? Nope.. just drop it off. Really? I'm having back issues and this p**** wants me to back the trailer up, unhook it, drop it, place rocks under it to keep it from rolling all by myself? Luckily there was a guy there working on a uhaul engine who did say he had no affiliation with UHaul, but was nice enough to help me back the trailer in and unhook it... I just have just left the damn trailer in the driveway to the car dealer that was also there... would have served him right to have to move it. UHaul needs to remove these people from their places of business. Not the usual service I receive from a UHaul dealer.
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February 2019 by Jack Salazar
Centrally located, easy to get in and out of, equipment was clean and pick up & drop off was fast.
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November 2018 by T. Beaty
Location is REALLY easy to miss - signs from road are not obvious. Then you try to find parking and that sucks, you're in a lot with very few spaces marked for UH. Pretty much the only saving grace was the woman working behind the desk. Unfortunately I didn't get her name but her customer service is great. She's personable, friendly, very informative and the only reason to come here versus another, easier to find location.
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September 2018 by Kevin Martin
Easiest and fastest Uhaul experience I've ever had. I got to leave my car parked on the uhaul lot while I drove off with my rental truck, brought it back when I was done. Staff was super chill and accommodating.
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March 2018 by Alexandros G
Very rude staff I arrived 4:45 and they said we're closed even when it says at the door 5:00 pm. Avoid this location poor customer service.
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November 2017 by Jack G.
This is not a Uhaul business, it's a fingerprint office. I reserved a truck with quick pickup but the guy is busy with fingerprinting and here I sit... will definitely use other Uhaul outlets in the future.
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October 2017 by Malek S.
If there's a way to leave zero stars I would!!! The place is dirty, you will be waiting in front of the office which is a caredoor and you're facing a really really dirty bathroom that smells everywhere. The guy is nice, but he refuses to have anyone inside the office besides the customer he's talking to, even though there's plenty of space inside the office. Omg the smell!!!!
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July 2017 by Bridget B.
Terrific service! I went online for a hauling van rental for the next day. Got to pick my time to get it. Got to early check in. Got there early, and it was great! Did purchase the insurance for peace of mind. Did not refill tank, but it only took 2 gallons; they have a system where they mark a picture of the fuel gauge, and tell you how many gallons (approx.) to get back to where it was. I returned it around midnight, was exhausted, and was happy they just charged me the 2 gallons. Everything is explained upfront; the manager was friendly and helpful! I was so tired, I had unloaded half the van at my residence, and couldn't do any more. I returned the van, moved the rest of the items into my station wagon. I had a very large Thule carrier, and couldn't put it on my roof racks, because I didn't have the hex key. I left it behind the van, hoping nobody would steal it until I could get back. No problem. The manager saw it in the morning, and figured it was mine, and that I would be back. Overall, it was a great experience, it ran me $50 because I did the moving all myself, and was well worth the money!!!
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June 2017 by Nara Cox
Easy rental experience. My truck was ready when I arrived and the guy running the operation was professional, relaxed, and thorough.
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May 2017 by cara s.
This place is a hot mess. I came in for a uhaul that I had already reserved and am waiting for 30 + minutes as we speak because they are clearly understaffed.
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March 2017 by Robert L.
Reserved trailer Sunday on-line via u-haul web site. Trailer was ready Monday at noon, hooked up within 15 minutes and I was on the road for 2 days. Drop off was as simple too. I'd like all my business dealings to be so easy. Note, company name is now "LiveScan".
