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March 2023 by Nhu T.
Don't waste your time banking here and you need to bring your photo ID to make a deposit as well. They are very unhelpful!
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December 2022 by Greg V.
Every time I come to this location in Grossmont Center I regret it. They are woefully understaffed. I spoke with the manager about the very long wait times and her response was it's normal and to use ATMs. This is pathetic. I asked another suited worker to get extra help and he said he didn't even work at the bank - supposedly he was on the investments side, but was uninterested in even attempting to get someone that could help. Stay far away from this location.
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November 2022 by Anmar D.
Worst customer service. Very slow don't care about the customers waiting in line. Trashhhhh
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November 2022 by Roxane A.
THE WORST employees. I went in 11/22 around 1pm and it wasn't that busy but it took so long because of how slow the employee was. I didn't get her name but she was the first teller on the left said with braces. She was speaking to a customer the whole time I was in line about her teeth out loud. The lady in-front of me said she's been waiting for 20 mins and they're still talking. The lady behind me was an elderly waiting. While I was there I witnessed 3 people walk out because of how long it was taking. I spoke up and let her know there's people waiting and we have places to be, for example the lady infront of me was on her lunch break! And she continued to stand there with the customer and have a conversation about their teeth problems. Very inconsiderate for an employee. By the time I left they were still there talking. Unprofessional and rude! Get better employees Wells Fargo!!
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August 2022 by Barry S.
Yes I was there on Monday morning getting a check put into bank account/ very prompt and courteous teller the bank manager Mellisa was very cheerful and wish me a great day. It makes your day when someone goes out of their way to be nice to you thank you Wells Fargo