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July 2023 by Ina Ruiz
The customer service is above and beyond
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July 2023 by Chris H.
Want to start off by saying that about 4 days ago I called asking for the shops hours and a sweet, friendly gal answered all my questions and mentioned that Eric would be able to help because she will be leaving soon.Eric Was so kind and extremely patient answeringALL my questions regarding purchasing a hot spot tower.,, I recommend this location 100% even though the taxes are 10% and I could have gone down the street from where I work at In Fullerton and only pay 7.75% but being loyal to AMAZINGLY AWESOME CUSTOMER SERVICE is number 1 to me as & paying the extra on taxes I don't mind because CUSTOMER SERVICE seems to be dead but NOT HERE! Check them out! You will not be disappointed.
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June 2023 by Josh C.
Daisy was super helpful and customer service outstanding
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March 2023 by Christina Estrada
Thank You, Daisy for helping me with the new Boost One App.
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February 2023 by Shannon Griffin
I have to say, Josh, hands down is an awesome dude. I'll be honest in that Boost Mobile's new myBoost Customer Service Reps are a joke; they're rude and ignorant about their own products and the management isn't any better being equally rude and unwilling to do their jobs. And then there is Josh! Even though he was unable to resolve the issue, he sure as strawberries are red, went out of his way to try and find one. He was respectful, listened to what I was saying not what he wanted to hear and even went above and beyond by offering to assist even though once I left his store it was no longer his problem. Boost better appreciate someone like him and perhaps follow suit in that Josh is what Customer Service skills should be. Thank you Josh for all your help and keep being awesome!
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February 2023 by Nilda Guizar
Super nice people..They go out of their way to help you
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November 2022 by Megan Scott
Very helpful!
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March 2022 by Ray R.
" Honest, Respectful, Professional" First time here and very happy. The best customer service in the area. I had to change my sim card by March 31, 2022 for new service upgrade. I got a text message to take my phone to a boost mobile store and swap sim card for free and receive a $75 dollar credit on bill for doing it. I went here today and the young man swap it and did not charge me or try to upsell me. Other boost mobile stores in the area wanted to charge me a fee to swap sim. The customer associate at this store was very attentive and answer all my questions. Other customers who were being help where complaining about the other boost stores in the area. And how refreshing it was to find a legit boost mobile store who is not there to upsell them with upgrades or rude to them. The best customer service so far. No shady like the rest I been too. I will be back here again. Good job guys. Thank you.
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March 2022 by Jesus Rojas
Awesome fast service. Love my new free phone. Great guy!
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August 2021 by Jane Denoncourt
Super helpful young man
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July 2021 by Napoleón Cáceres López
(Translated by Google) Better service than metro(Original)Mejor servicio que metro
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June 2021 by israel gutierrez
Best Boost Mobile store i have bien too.... Awesome customer service
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May 2021 by Antonio Mejia
5 stars!!!! Keep up the good work
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May 2021 by Paublo Amador
(Translated by Google) A pleasure(Original)Un placer
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April 2021 by Dez Luna
Oscar was more helpful than any other boost employee ever. We first went to the one in norwalk and the guy was awful there, and not just today but several other times, absolutely zero help dont go there come to this location.
