-
November 2023 by James Bates
AMAZING LOCATION, CLEAN FACILITY, CLEAN BATHROOMS, FRIENDLY STAFF, LOTS AND LOTS OF WORKING EQUIPMENT. BEST CRUNCH I EVER WORKED OUT AT!!!
-
November 2023 by Ashley Lopez
I used to love crunch. precovid, back 2020. the staff used to be great and the membership was worth it. recently i opened up an account and the manager Alex harassed me regarding dues and fees. he will stay some disrespectful stuff back. he was the one that forced me into getting something i never even wanted or used. worst management team. he throws some very bad indirects as well. i will be going to corporate about this considering he doesn’t wanna cancel my membership after asking him plenty of times to.
-
November 2023 by cmda
Bad equipment… Worse machines…. Even worse service. They fired most of the cool staff and now this place is constantly run down. A D-Handle literally just broke on me today and sent me flying. Now there is no D-Handles left.
-
October 2023 by Jose Antonio Moreno
Don’t sign up, this is a scam, is easy to sign up, but when you try to cancel your membership then all of the sudden nobody is able to help you, I thought I cancel my membership on September 2022, but I come to find out now, after I close my bank account that they still have me as active, they have been calling to get my new bank account information, and everytime I tell them that I cancel I get the same response oh I can’t help you with that please talk to your gym manager, this position it has to be fake, since their is never a manager to talk to, Idk if this person even works, as his never in the gym or they have been avoiding people when they hear I need to talk to your manager, so I highly recommend not to become a member of any Crunch fitness unless you are 100% this is your one and only gym for the rest of your life
-
September 2023 by joshua martinez
Worst managers and support staff. Machines are broken and restrooms dirty as usual with no soap or paper.The managers to busy flirting with staff and won’t give you regional managers contact info, they are afraid of you complaining on the gym so purposely hide or deny regional manager contact information
-
September 2023 by Yesenia Esparza
I’ve been coming to this gym for a long time and I can honestly say that the management has only gotten better since around march. All machines work perfect .. great environment
-
September 2023 by Janet Hernandez
Great experience !! Everybody is nice and respectful , very clean environment. The manager Alex helped with one of the machines , very friendly environment
-
September 2023 by camerican
They always forgot to open Monday morning and play Spanish music.I will not renew it for sure and not recommend.
-
August 2023 by Betty Gory
Equipment is broken and not fixed for months, even after it being reported as broken :( ac is barely on even in the summer. Friendly environment and cheap monthly are the perks, but the cheap monthly payments show on the equipment.
-
August 2023 by Bob Berger
100000% agree with other reviewers. The manager harasses your guests for like half an hour to force them to get a membership.I have the pass where I can bring guests and after my guest refused a membership for 30 mins (because they wanted to try out the gym first), the manager changes some stuff in the computer system and says my guest can't enter today because they already entered that specific club too many times. MY GUEST HAD NEVER BEEN THERE BEFORE.He needs to understand that there is a fine line between being a persistent salesman and sleezy harassment. I have never experienced this in any other Crunch, or really any other business.
-
July 2023 by Lydia T.
Bad costumer service.I tried to cancel my account a few months back over the phone and they confirmed that it had been cancelled. I kept getting charged for the next two months, and I wasn't able to get a refund for it because they couldn't not verify that the employee had cancelled the account over the phone.
-
July 2023 by gunny01865
NEW CLIENTS BEWARE: I have been a member for 5 years. Over that time the staff continously does not open on time. Members are waiting up to an hour for someone to finally open the gym!Our members are on strict schedules, often times rushing to workout and head to work. The membership I have is a part of the Prime Fitness plan, my plan is provided by my employer, we have 9,000 members, I am considering meeting with the board to have Crunch fitness removed as a vendor. This is unacceptable.The Machines below have been broken for MONTHS. No attempt at fixing them at all.UPDATE: ONCE AGAIN A NO SHOW TO OPEN ON 7/1/23....
-
July 2023 by Scott S.
I don't know why but whenever I stop by, they play some Spanish music that I don't understand at all. It is like they only welcome Spanish people.
-
July 2023 by Andy S.
BBB got back to me, Crunch never answered. Not surprised. My bank called to provide more insight. I supplied them with the Texts I got from Eric. EOS is way better.
-
June 2023 by Sucha S.
Once again on 7/1/23 whomever was suppose to open at 7am was a NO SHOW. 20 customers have been waiting, AGAIN.....FIRE THE MANAGER...
