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February 2024 by Delora P.
Managers are always so rude. Staff is totally uninterested in anything the customer is looking for. No matter how many times the manager changes, the culture in the store does not.
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January 2024 by Nick K.
Norma wants to serve her Hispanic customers first and ignores other loyal customers. I was apparently in line and she decided to take care of the person behind me. It's not just me, I noticed. Norma treats customers differently. She is rude and cold to non-Hispanic customers but so nice to her folks.
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January 2024 by Up Inyeh
What? My La Mriada store. I was just here last night & they were open. All of a sudden. CLOSED thanks 4 the heads up CVS.
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October 2023 by Jinyoung J.
I love the $4 off coupon! The product I wanted was out of stock, but I found something else similar. I also like that this location is 24/7.
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August 2023 by Rachel B.
I unfortunately had a similar experience as all the one star reviews on here. The pharmacy was extremely rude to me, hung up on me when I clearly needed more questions answered and gave a "it's not my problem" attitude the whole time. They also told me they will not accept any coupons and my insurance doesn't cover my prescription. I specifically switched over to this pharmacy because the GoodRx was better and I've been having troubles with my insurance and this medication. It was extremely discouraging, and I tried to switch back to my other pharmacy, but they told me they will not send it over there and then I have to pick it up here at least once. And pay the whole 200 dollars and as a student and a young person trying to be on my own that was extremely discouraging. I hope that they get kinder staff who care about the people they see or implement some new rules because what I've had to deal with and clearly others is pretty unacceptable.
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July 2023 by Jason Nieto
Picking up some “Interview Red Bulls”
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July 2023 by David G.
I live Down the street so I try to support my local businesses in the area and come to this location to get my prescriptions filled but the pharmacy staff are the most rude and difficult people I've ever had to deal with. They do the absolute minimum required of them to help the customers that come into get prescriptions filled. Very condescending, rude and oh so lacking of empathy for the patients that hat come here the different medical conditions in need of medication. And the feeling that comes across from the staff that I've had to deal with including the lady pharmacist is o well it's your problem not ours. And that's so wrong. People come here in need of assistance and they drop the ball leaving patients knot knowing what to do. I'm a disabled patient and that's what they have done to me. Left me with no medication on more than one occasion and not knowing what to do. I don't recommend coming here for your pharmacy needs. The hey will have you pay for medication that is covered by your insurance all because they are lazy to bill it. Then never repay you the money back. Leave you with no medication and not care. Please go elsewhere.
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April 2023 by Eric B.
The pharmacy staff here are inept, slow, Lack all manner of customer service or care. The store itself is fine; standard CVS fare. If you come for pharmacy services, beware. There customer service "manager" named Loraine is the most unprofessional human I have experienced behind a counter. I could cite the attitude, lack of honesty and deceitful/misleading comments and general overall approach this person displays when helping others... but I don't wish to waste anymore time than I already have on this. The rest of the staff here, including the pharmacist don't seem to do anything about her or have any interest in providing any level of care or efficiency... you're on their time. Good luck here.... You experience may vary... but wont be fast either way.
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March 2023 by Im O.
Never had a bad experience here. They have a good variety of things in stock for someone who is semi picky about drugstore finds. The customer service is solid too.
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March 2023 by Opinon A.
My mother went in to pick up her prescription, and was told to come back later because it was not covered by insurance and they were waiting to hear from the Doctor. She was then told to pick up her prescription and they handed her someone else's prescription, which she didn't realize until she got home. She went back to return the medication and explained that they gave her someone else's medication and how dangerous that is. The staff LAUGHED at her. Then she picked up her prescription, which they made her sign for, then was told it was not covered by insurance and they need to talk to her doctor - they called her to pick it up before they heard from the doctor, so she did not buy it. The doctor is calling them today - but they kept the form she signed saying she picked up the meds. Hopefully they will not use that signed form to commit fraud. But seriously, they hand over meds that were supposed to go to someone else and instead of apologizing they laugh? What kind of people are these?
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February 2023 by Mike H.
I hate pharmacies. Hate 'em. I hate the stigma my medication has and I hate needing it, but... ...that being said (btw I can be a tough/stubborn/annoying customer) when I go to this particular CVS I know Ms. Patel will recognize me and do everything in her power to make my experience manageable so to speak. She has the ability to make one of the largest pharmacy chains in the country feel like a mom and pop joint where you're a local and you've gone for years, and that's no small feat. I know they're job is hard and fast and sometimes crazy but Dr. Patel remembers we're there because we're suffering and need help. I hope she stays with us forever in La Mirada.
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November 2022 by The Wildman B.
Everyone is always pretty helpful/friendly at this location, but this 5 star shout-out is for Ashley at the register. The other day she was extremely patient and helpful, helping sign me up for a CVS discount card and reading stuff for me since I am the love-child of Helen Keller and Mr. Magoo.... Ashley, if you read this, THANK YOU, and I'll schlep in there again soon! :)
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August 2022 by Jenny P.
0 stars... I got a vet prescription for my dog on Wednesday, and it's cough medication for my dog, so it'll help him not cough and sleep through the night. He has a heart condition, and his heart meds are not working well enough... So it'll make him cough hard continuously. This is our first prescription for him, and I ordered it here... On Wednesday, they said they were all out of this medication, so they will have to put an order in for it, and it'll be ready Friday. I called to confirm, and they said it would be prepared for pick Friday at 6:30 pm. I'm here trying to pick it up, but they said, "sorry, we're all out of this medication" to me, this didn't make sense. We called and confirmed today (Friday) and were told it'll be ready at 6:30... The pharmacy just said, "sorry, we are out again." WTF... I've been hoping to get this medication, so my dog can have a good night's rest and time to heal!!! I asked if they could find another CVS to see if they have it , BUT I would have to get another prescription from the VET!! It's Friday, they're now close, and THEY DONT OPEN ON THE WEEKENDS... So now they said it'll be ready for you on Monday... So my puppy has to suffer because they can't get their inventory on check!!! And I'm in the store crying to see if i can get just enough for the weekend so my fur baby and have some rest. I didn't need all 80 pills at this moment... but i understood why they couldn't do that. I just want to help my dog but due to this annoying inconvenience they are responsible for this. Don't say you have the cure ready and later tell us you just ran out. Try again in two days you might get it.
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July 2022 by Jesus G.
Really enjoy coming to this place for my prescriptions the staff and pharmacist are very friendly and always willing to help special "Lorraine" she took the time to explain to me my options and was very helpful explaining to my directions on how to take medicine properly thanks to her my day was much brighter recommended it to every one around La Mirada area