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February 2024 by Patricia D.
The store itself is nice, same with the pharmacy. Their bathroom on the other hand is a dump. They obviously don't go in there to clean very often and don't care about how getto it looks!
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February 2024 by Delora P.
Managers are always so rude. Staff is totally uninterested in anything the customer is looking for. No matter how many times the manager changes, the culture in the store does not.
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January 2024 by Nick K.
Norma wants to serve her Hispanic customers first and ignores other loyal customers. I was apparently in line and she decided to take care of the person behind me. It's not just me, I noticed. Norma treats customers differently. She is rude and cold to non-Hispanic customers but so nice to her folks.
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January 2024 by Steffanie L
Why indicate that you're open 24 hours if you're not???
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December 2023 by Carol Escobar
I have a good experience with the nice staff, they have variety of products while is the flu season so many people are coming to pickup. If you need something faster and you know the product order to pickup.
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November 2023 by Sandee Bee
Whoever does the purchasing for this store needs to pay attention to popular products. 7/10 times they are out of stock of the items I am shopping for. I only returned because I am a Carepass holder and I like to use my rewards.Same problem at the pharmacy! They are often out of stock of important medications my family attempts to fill.
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November 2023 by carol white
Zero, yes, zero stars. If there were a way to mark negative stars I’d have done so and here is why:I was just YELLED AT by a CVS associate for not understanding the self check out register. Seriously, is this the company’s philosophy to berate customers who are actually performing an employee’s job?This female associate was disrespectful, rude, spoke in a demeaning loud tone of voice and I am miffed she is employed. After speaking to a neighbor about this incident, the neighbor described the female associate to me. How is this woman still employed? If you are having a ‘bad’ day➡️stay home and allow cheerful associates the opportunity to aide customers.Disgusted.NOTE: In order to upload my comment I was forced to give the store 1 star. Pathetic.
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November 2023 by John Kim
I came in this store around 11pm to buy something. When I was at the check out , the cashier did not even ask me for my cvs card. He just skipped the discounts I was supposed to get. After he messed up my discounts, he did not even try to fix it. He just said he could not fix it because the sale was final and went away, giving me a look that he did not want to deal with it. I stood there for few seconds thinking what kind of terrible customer service is this? Then, I asked other staff for a help, she could not help me either because there is no manager at the store. They should not run the store if there wont be any one available to help customers when there is an issue…
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November 2023 by marcus mendoza
They need to update their hours. They are NOT open 24 hours.
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October 2023 by Jinyoung J.
I love the $4 off coupon! The product I wanted was out of stock, but I found something else similar. I also like that this location is 24/7.
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September 2023 by Tee Cee
Workers at night are useless they watch you but don’t help. Dont even know why they have employees you are forced to use self check out
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August 2023 by Rachel B.
I unfortunately had a similar experience as all the one star reviews on here. The pharmacy was extremely rude to me, hung up on me when I clearly needed more questions answered and gave a "it's not my problem" attitude the whole time. They also told me they will not accept any coupons and my insurance doesn't cover my prescription. I specifically switched over to this pharmacy because the GoodRx was better and I've been having troubles with my insurance and this medication. It was extremely discouraging, and I tried to switch back to my other pharmacy, but they told me they will not send it over there and then I have to pick it up here at least once. And pay the whole 200 dollars and as a student and a young person trying to be on my own that was extremely discouraging. I hope that they get kinder staff who care about the people they see or implement some new rules because what I've had to deal with and clearly others is pretty unacceptable.
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July 2023 by David G.
I live Down the street so I try to support my local businesses in the area and come to this location to get my prescriptions filled but the pharmacy staff are the most rude and difficult people I've ever had to deal with. They do the absolute minimum required of them to help the customers that come into get prescriptions filled. Very condescending, rude and oh so lacking of empathy for the patients that hat come here the different medical conditions in need of medication. And the feeling that comes across from the staff that I've had to deal with including the lady pharmacist is o well it's your problem not ours. And that's so wrong. People come here in need of assistance and they drop the ball leaving patients knot knowing what to do. I'm a disabled patient and that's what they have done to me. Left me with no medication on more than one occasion and not knowing what to do. I don't recommend coming here for your pharmacy needs. The hey will have you pay for medication that is covered by your insurance all because they are lazy to bill it. Then never repay you the money back. Leave you with no medication and not care. Please go elsewhere.
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April 2023 by Eric B.
The pharmacy staff here are inept, slow, Lack all manner of customer service or care. The store itself is fine; standard CVS fare. If you come for pharmacy services, beware. There customer service "manager" named Loraine is the most unprofessional human I have experienced behind a counter. I could cite the attitude, lack of honesty and deceitful/misleading comments and general overall approach this person displays when helping others... but I don't wish to waste anymore time than I already have on this. The rest of the staff here, including the pharmacist don't seem to do anything about her or have any interest in providing any level of care or efficiency... you're on their time. Good luck here.... You experience may vary... but wont be fast either way.
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March 2023 by Im O.
Never had a bad experience here. They have a good variety of things in stock for someone who is semi picky about drugstore finds. The customer service is solid too.