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January 2024 by Tony Garcia
Myself and my wife went after the New Year to take in our 14 + old Tabby gray cat GOHAN to see if they could put him down as he was suffering for over 9 days he had multiple medical conditions , and had been slowly declining never complained by crying or anything. We had a rough time getting through the process of parting ways with Gohan he was such a great cat & will be missed dearly. The Doctor, his son , & their staff were very understanding and still being our first time visit at that clinic, treated Gohan as they would do any animal checked ,examined him, weighed him, explained his condition to us , and allowed us to be able to make the hard decision of putting him down so he could be at peace. We highly recommend this clinic , and will definitely be bringing in our other animals to this clinic . Our clinic was booked and closed one extra day for New Years and we appreciated this place for being open, and that staff, and doctors , for the way that they handled our situation professionally. The price was very reasonable...?❤❤ R.I.P. Gohan......❤❤❤??
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January 2024 by maggie castillo
amazing service, reasonable prices and no extra charge for unnecessary tests or meds.
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December 2023 by Lorena Vidaurre
The facility is very clean. The staff are polite. The doctors are knowledgeable, professional, thorough, and kind. The prices are reasonable.
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October 2023 by ricky koehler
Great hospital. Dr. Kim and the staff are always very patient, accommodating and take their time throughout the appointment to explain everything.
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July 2023 by Ashley Elias
Phenomenal Vets and staff. So lucky to have found this animal Hospital. Not only is everyone very nice but they are honest, informational and care about both our pets but us as well! So much gratitude and appreciation for Imperial Animal Hospital.
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June 2023 by David
The staff here is so amazing, they treat you and your furry friends with love and respect.
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May 2023 by Nandini Sehgal
One of the best vets I have been to! Dr. Edward Kim is a truly caring professional and makes it be known when he sees your pets.
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February 2023 by Vanessa Parker
Thank you guys for taking great care of my baby kittens. I got the kitten package for them and I highly recommend. I also came in yesterday when my kitten ripped his whole nail off trying to climb the screen and they took care of him real quick. This place is always clean and the staff is always courteous, helpful and professional. Thank you again for taking care of my babies.
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December 2022 by Jason Camorlinga
They were able to save our cat who was suffering from a urinary tract blockage without breaking the bank. We did not need an appointment. They were able to take him in and fix them. Both vets are great!
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November 2022 by Brianna Valencia
Wonderful staff and amazing doctors who take the time to answer your questions and concernsThey treat my dogs greatPrices for treatments , check ups, medications and food are very reasonableI recommend them to all my pet loving friends ?
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November 2022 by Charles Michael Goodwin
Imperial Animal Hospital didn’t work for us. We found the facility incompetent and disrespectful of our time and our need for pet healthcare.When we made the appointment we were given directions to call from the parking lot to check in. When we arrived, we called and waited. We were the first car and others soon arrived. While we waited with our two Labradors, we watched people with their pets come and go, and we watched employees come out and get other clients. We were eventually contacted by text that they had not received our new client forms. I was able to forward back to them a confirmation email generated by their system that I had completed the form the previous week.Again, we waited, in our car, and watched people and pets come and go. After waiting one hour and twenty minutes, I walked inside to ask if we were going to be seen today. I was told their system indicated a latter appointment time than we were told. There was no apology, effort to make it work, or explanation.We left and will spend our pet healthcare dollars elsewhere…Imperial Animal Hospital knew we had arrived, communicated with us, and didn’t afford us the common courtesy to walk out (or text us again) about their scheduling problem. They had the opportunity…face-to face to make amends. Imperial Animal Hospital had 80 minutes to decide how they were going to treat a new client. It’s stunning which direction they choose.
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October 2022 by Mary Begich
They have been our vet for many years. I love how they make me feel like they are taking care of their own family pet. They really get that our pets are our family. They are truly the best.
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September 2022 by Ray R.
My 5 years dog has been suffering from the allergies. She had a severe skin problems. She itched and licked her paws and her bottom constantly. I tried sprays, ointments and medicated shampoos. But, nothing worked! I took her to imperial animal hospital last Monday. It only took one visit! My baby is now so playful and happy!She is cone free! I'm so grateful to Dr. Kim! Thank you so much for saving her!
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September 2022 by Kristina L.
The vets at this hospital are not comfortable working on dogs that are adopted or have traumatizing past. The staff in front office are not caring and have no idea what procedures would cost. They say I have been there for 4yrs that is inaccurate information. I was there for 1 visit for my elder dog than 1visit for my youngest fur baby. The appointments for a physical to wait for months is ridiculous. If they do not like your animal, they will refuse to see it. Both my fur babies are loving animals. I suggest taking your fur babies to APA Veterinarian or Tesson Ferry Animal Hospital. They are nice and will help you out.
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September 2022 by Jenn B.
Had a very good first time experience at this vet hospital. I called on Friday and was able to get a same day appointment for my cat who was having chronic diarrhea. They got her in on time and we were seen by Dr. Kim who did a fecal test. In 30 mins they had a result and care plan for me. Everyone I spoke to from admin to nurses were kind and helpful! I called post appt because I had some additional questions and even though the Dr Kim was already out for the day, he gave me a call back the same afternoon. It sounded like their appointment availabilities are generally open but while I was there the clinic seemed very busy. Make sure to ask how much each additional treatment/service costs on top of the general exam fee ($55) because I wasn't informed initially and didn't find out until afterwards how much everything costs. While the prices were highly reasonable some would need to know before going ahead with treatment. Thanks Dr. Kim and team.
