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October 2023 by Miriam M.
I am a very shy person and have a hard time asking for help or bother anybody. Since I walked in I was helped right away and every person working there, were so friendly and answered all my questions. They even went out of their way to try and help me get the most convenient prices for me since I wanted to make a large quantity of prints. Such friendly people and very helpful. Thank you all so much
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June 2023 by Patrick Mannion
These folks certainly helped me this morning, and I’m not afraid to say thank you! Michael especially!
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May 2023 by Christine D.
It's going to cost you but the result looks nice. 15 full color pages were about $10. But the convenience and quality are why you pay. I was able to email the file, and print with a retrieval code. Kinda of useful. Luckily I had a copy saved in my email and I could email the file over on my phone. If your file is stuck in your computer this won't work. They will allow you to print via USB. If you don't have a USB make sure you email the file over in advance.I was having trouble figuring out some settings and and employee was really helpful. I watched her help some other people print at the machines while I was figuring out my own print job. She was very patient. I got ask far as selecting to print and paying and the machine wouldn't print, turns out the copier had run out of paper. She was great. Helpful, patient customer service without making you feel stupid.
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April 2023 by Robin Taylor Dantzler
The staff and management here are amazing! They go out if their way to provide excellent customer service!
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March 2023 by Matt J.
I come here often and consistently get good service. I ship large amounts of product at once and have them print labels for me and it's never an issue. I once left an extra package there and they emailed me letting me know. Will continue to give them my business.
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March 2023 by Kelly K.
Brian was really quick and problem solution oriented in helping me bind 30 exam books while multi tasking to help a full store of customers at the same time.
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January 2023 by Britney M.
Perfection! Came to this FedEx Office Print & Ship Center early this morning to print a document for work. I arrived at 7:30am, but the store doesn't open until 8am. No big deal. I'd rather be early than late. It was raining pretty good this morning. Multiple people ran over to the door and tried to go in before the opening time. I sat in my car and waited until 8am on the dot. I walked over and the door was still locked. Waited a couple minutes standing in the rain and someone came over to unlock the door. He was training a new employee, at least it seemed.I asked him how to print a document really quick and he walked me over to one of the printers and explained how to get a code. Your email your document to
[email protected] and then insert your payment. You will receive an email with a code and you punch that into the keypad. Then bam, it prints! And you are done. Pretty easy and really if you just follow the directions, you are good to go. I'm happy I was able to print the document I needed for work today. Yay! :)
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January 2023 by Kevin Dixon
The customer service rep was excellent. I didn’t get her name but she went the extra mile to make my experience memorable.
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October 2022 by Sue T.
Had to pickup a package I missed because it required a signature. I arrived at 6pm and didn't wait too long in line. They were able to locate my package in about 10 mins and I was happy to wait for it as it was my new phone. As much as I wish I didn't have to go in to pickup my package, it's better than having it stolen off my porch.
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October 2022 by Faythe C.
Freddy was incredibly helpful and got things done an incredibly fast time. Great management here. You can definitely trust them!
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October 2022 by Emery Burton
I tried to get a package today that I had shipped there to be picked up and they told me since I wasn’t 21 I wouldn’t be able to pick up my package due to an age requirement put on the package. Even though my name was on the package and I showed them my ID, they refused to give it to me. I came back and asked if I brought someone who was over 21 with me if they would release it to me and they said no. They simply gave me the customer support number and told me to get it shipped elsewhere.They later called me and told me that they were wrong and I could pick it up if I had someone 21+ with me. So I had my friend drive 20 minutes to me so that he could show his ID and I could take my package.Overall horrible service except for the guy who gave me a call and admitted that they were wrong and apologized, he was very kind. The rest of the employees were just rude and unhelpful. Horrible experience overall, I’m never using FedEx again if I can help it.
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October 2022 by Kenni Lee
No issue so far. They do get backed up quite a bit, but other than that its been a good place for me to do business with.I've only hated one thing. Which is when I wanted the only photo I had laminated and the manager (not Freddy, the other manager) said there wouldn't' be bubbles when I get photo laminated, but there was so much bubble, it essentially ruined my photo.I got a bad taste because he wanted to get $5 extra in sales instead of warning me that it would cause bubble in the photo.
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October 2022 by Kai Sani
Vikram the assistant manager is not a background assistant manager. He works right next to all of his employees, is serious about customer service, and is hands on with this location. I had to print a great mass of letters because when I got sick I had to use credit cards and maxed out much of my credit. Now I'm repairing and had to track and pull letters so I had to use the computer here, the printer, and purchase office supplies to contest things on my credit. I needed extra help and he not only helped me a great deal but also all of the customers who needed additional help with their needs. I'm just very thankful for such great customer service because it would have taken me alot longer to get through my tasks if it had not been for Vikram. Thank you.
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October 2022 by Vamsi A
Recently, I moved from CA to GA and I shipped almost 25 large boxes through Fedex from this office. I had a pleasant experience using FEDEX services at this location. Especially Brian. He was so patient with me and helped me to get the boxes unload from my truck and secure them properly for the shipping. The store manager Jim was a little bit unhappy to see all the boxes packed and secured with a sticky wrap but he also got his staff unwrap all the boxes and got them secured properly. Highly recommend this location and their services.
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October 2022 by Daniel Ruiz
I work for a business that does a lot of printing. Seems that this location can't do things that many others do. It's 8:30am and they have been open for 30min I'm told " the machine hasn't been turned on" to cut copies in half. They said they need several hours to print 100 B&W copies single sided on regular paper. Again, seems that THIS location is the one that can't do things. Last time I come here.