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November 2023 by Stevo Devo
Fast and easy purchase of my F350. Erwin was great, honest, and easy to work with. The tool boxes were missing an additional key, he immediately had a locksmith come and make a new one, with no additional charge. The truck has been running like new. Highly recommend Erwin at Atlantis.
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October 2023 by Lou Russo
Atlantis and Javier provided great service. I will be back.
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September 2023 by Kiet Ha
****Do not buy from this place!!!! I should have read all the reviews before I bought my truck for my new business. I trusted them as the sales person was very nice and they basically scammed me. After taking my vehicle home, it started to rattle 2 miles from their dealership. I called and informed my sales person (whom I will not name but if you read the reviews you will know who). He said to bring it and that it was still under Ford's warranty and not to worry. Two days after dropping the car off, he called me and said that the warranty expired 2 weeks ago and that the catalytic converter needed to be replaced. Needless to say, this should be taken care of as I just purchased it. He said no no no, we only cover transmission and engine. Everything else is a 50/50 split. At this point, I'm already annoyed and ticked off. I asked to talk to the owner, whom he said was name Mike. This spineless coward doesn't dare confront or speak to me the countless times I asked to speak to him. Sales kept saying, you sign here and here and this is out of our hands. So now, I'm committed and need the vehicle for my business. Sales said that they would need to order the part from Ford and it would cost $900 after 50/50 split. I agreed as I felt that I have no other choice. A week passes by and the part came as promised. I took the vehicle back to have it fixed and to my surprise the bill is $1,100. Sales guy said that they actually gave me a discount from $1,200 because of my troubles. Oh how very nice of them!!!! I asked to speak to the owner again. You guessed it, he is no where to be found!!! Maybe at the bank cashing my money with his tail between his legs!! Lesson learned for me, but save yourself the troubles and don't buy from here. I live in La Puente and I really want to support local business as I'm a local business owner as well but places like this that have no integrity really makes me irate. Mike if you are reading this maybe you will talk to all the news outlets that are coming your way as I have notified them all. I hope this message finds you well!!!
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September 2023 by Kiet H.
****Do not buy from this place!!!! I should have read all the reviews before I bought my truck for my new business. I trusted them as the sales person was very nice and they basically scammed me. After taking my vehicle home, it started to rattle 2 miles from their dealership. I called and informed my sales person (whom I will not name but if you read the reviews you will know who). He said to bring it and that it was still under Ford's warranty and not to worry. Two days after dropping the car off, he called me and said that the warranty expired 2 weeks ago and that the catalytic converter needed to be replaced. Needless to say, this should be taken care of as I just purchased it. He said no no no, we only cover transmission and engine. Everything else is a 50/50 split. At this point, I'm already annoyed and ticked off. I asked to talk to the owner, whom he said was name Mike. This spineless coward doesn't dare confront or speak to me the countless times I asked to speak to him. Sales kept saying, you sign here and here and this is out of our hands. So now, I'm committed and need the vehicle for my business. Sales said that they would need to order the part from Ford and it would cost $900 after 50/50 split. I agreed as I felt that I have no other choice. A week passes by and the part came as promised. I took the vehicle back to have it fixed and to my surprise the bill is $1,100. Sales guy said that they actually gave me a discount from $1,200 because of my troubles. Oh how very nice of them!!!! I asked to speak to the owner again. You guessed it, he is no where to be found!!! Maybe at bank cashing my money with his tail between his legs!! Lesson learned for me, but save yourself the troubles and don't buy from here. I live in La Puente and I really want to support local business as I'm a local business owner as well but places like this that have no integrity really makes me irate. Mike if you are reading this maybe you will talk to all the news outlets that are coming your way as I have notified them all. I hope this message finds you well!!!
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July 2023 by gabriel banuelos
Good fast service. No hastes. Very patient and knowledgeable. Very quick on test drive requests. Good inventory and selection for any tradeBig thanks to Javier.
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July 2023 by Alan
Friendly and fast service. Patient with the customer and very thorough and clear in the final paperwork process. I recommend you ask for Javier.
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April 2023 by Julian Garcia
I just buy truck and check engine turn on before finish guarantee,when I go with them they charge me all money for sensor and when I tell them I need invoice for the part they didn’t give , and is not good just buy truck and check engine turn on and customer need to pay
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April 2023 by Mike R.
Initially I filled out a credit application on their website. I was contacted the next morning by a Salesperson who asked me a few questions and stated that he would get back to me within a few hours. I called him towards the end of that day, and he had stated that he had not heard back from his credit department. Since I live locally, and I was curious about the sluggish response I decided to stop by the next day. I was greeted by Javier G. and asked for the initial salesperson I spoke to over the phone. I soon discovered that he did NOT follow up with the credit application and had not even submitted it. Javier quickly took over and began to respond by showing me the Cargo Van I had inquired about and ran my credit. Within two hours I was in the van I wanted. Javier literally saved this sale. He was not only diligent, but he also listened and understood my needs and budget. He followed through with everything he said he was going to do. He even went as far as insisting that the mechanic install the missing hubcap. If you read the comments you will conclude that the initial salesperson was the same that everyone else complains about on these reviews (EL). It's unfortunate that management doe NOT realize that this person is toxic. The saving grace is Javier!
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November 2022 by Lopez Electrical and Controls Engineer
Great a d friendly stuff with pushing to buy a car or pick the first one. Spend right time to explain you about the car
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November 2022 by Gabs C.
We bought a use Truck from this place, and they didn't even wash the truck, it was so dirty from the inside with mud. We had to pay to have it detailed the head liner and the inside of the car.
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September 2022 by Starpups Mobile gym
We made the drive from west los angeles to purchase our ford Transit from Erwin! He was incredibly sweet and easy going very professional and for once the transaction was smooth and fast! Best auto buying experience we’ve had so far! Van is in great condition & we love it!Thank you again!
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June 2022 by Nicole Herrera
Atlantis auto sale is the best I recommend this place Erwin is great he helped us out alot will definitely be coming back here for commercial auto thanks Erwin
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April 2022 by Jackie T
We made the drive from west los angeles to purchase our ford Transit from Erwin! He was incredibly sweet and easy going very professional and for once the transaction was smooth and fast! Best auto buying experience we’ve had so far! Van is in great condition & we love it!Thank you again!
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April 2022 by Jackie T.
We made the drive from west los angeles to purchase our ford Transit from Erwin! He was incredibly sweet and easy going very professional and for once the transaction was smooth and fast! Best auto buying experience we've had so far! Van is in great condition & we love it! Thank you again!
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April 2022 by Rudy G.
This was and still is a terrible experience with Atlantis and Erwin. First of all I had to purchase the truck (2014 Ford E350) first for them to service it and wash it which didn't make sense to me and should've been the red flag to run far away because you would think you would want the vehicle up to par for potential buyers. Small business owner excited to expand and needed a bigger vehicle I went ahead and purchased the box truck because Erwin does "appear" to be a honest trust worthy guy when you meet him so I moved forward with the purchase. After him telling me it should be ready in a couple days after they service it, "clean" it and repair a hole in the box I can pick it up. Well... let's just say I waited over a week and yes the hole was patched which water still comes through if it rains, the truck was filthy inside and he swore they cleaned it but said it was a old man that washes it as if it makes it acceptable. Also a light wasn't working. He said I can leave it for more time after already waiting a week or I can take it and they would mail me the light. I decided to take it because I couldn't wait any longer. I washed the inside myself and 5 weeks later I still haven't received the light. That's not the worse of it. I've had this box truck for 5 weeks and after the first week the truck wouldn't turn on. I jump started it and it was fine. It happened a few more times and I got the battery checked and it's 100%. Autozone said it's either wiring or the starter. Erwin says it's passed the 30 days so they won't cover it but I can take it to them and they'll check it out for a fee! Erwin claims if I would've taken it sooner they would've fixed it but in the same breath he says the warranty only cover transmission and engine issues and not wiring. I really wish I would've did my due diligence before going here because after seeing all these bad reviews from other people and their experiences I wouldn't have gone to them. Hopefully this helps the next individual that is looking for a vehicle. You live and learn and now I have to go pay to get this $43k truck fixed that I just bought.