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August 2023 by Hasmik K.
I must say that my overall impression of your customer service is one of disappointment and frustration. It's clear that there is a need for improvement in both the training of your staff and the quality control of your products.
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July 2023 by Jonathan T.
Went to get a spindle for a 02 rsx type s and they sals they had it.. sell me the spindle without a ball joint when they said it came with one.. go and pick it up and can't figure out why brand new ball joints don't fit.. come to find out they labeled the spindle as 02-06 and sold me a 05/06 spindle because the 02-04 and 05/06 is NOT the same .. wouldn't refund my my money and wouldn't supply me with the correct part.. this place is run by a bunch of morons.. how do you run an auto dismantling business and don't know there's differences in parts on cars you specialize in dismantling?
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June 2023 by Annica Lim
Done a good job for finding parts, car accessories. Thank you very much
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February 2023 by Will Sid
Worst customer service ever !!!Tried to order a part they said it’ll be ready the following day. Waited all day no one contacted me. I had to call back for them to tell me they need a whole week to have it ready. Terrible customer service. If you need more time at least call the customer and let them know. Don’t recommend this place to anyone.
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February 2023 by Long Mac
They did me good. Was able to get a real end carrier assembly for a 2000 4runner for a good price at quick speed. 1 less part to obtain to rebuild my rear end.
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September 2022 by Wayne K.
I went here to look at a part for my 2002 Toyota Camry. Customer service was pretty rude in general and I definitely will not come here again looking for old car parts.
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March 2022 by Javi C.
This place is horrible and bad customer service all around. I first called them to see if they had a full transmission for a 04 Acura TL 3.2 they said yes they have it out of the vehicle. I paid $750 plus a $100 "core charge" witch most junk yard don't do. Anyways I picked it up and and installed it but didn't fit quite right in the vehicle, so I got curious and looked up the vin number of the transmission they sold me a 05 Honda Accord 3.0 transmission. I went ahead and called them and found out someone made a mistake and gave me the wrong transmission. Comes to find out the transmission for the 04 Acura TL 3.2 was still in the vehicle. They made a promise saying they were going to have it out the vehicle by the end of the day. I later called to see and update and they said "so sorry we got backed up with work I couldn't get to it today" so I was already upset and just asked for a refund, I had to force them to give me my refund by the way. So we came in conclusion for me to bring the wrong transmission to them the next day in the morning and they will have my money for a full refund, Next day I showed up with the transmission early morning like they had mention. The guy in the front said he don't have enough money for the refund yet if I can come at 12 noon. I said ok I got no choice right so I will be here at 12. Later showed up at 12 took forever to get my refund. On another note while I was waiting for my refund I seen about 5 different customers really upset if they customer service. I WILL NEVER GO BACK TO THAT PLACE EVER AGAIN AND I WILL LET IT BE KNOWN ON HOW THEY DO BUSINESS!
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March 2022 by Herbert Mejia
WORSE AUTO WRECKING IN SOUTHERN CALIFORNIARECEIVED WRONG BUMPER AND NOW NO REFUND AND THEY WANT CHARGE 30% FEE !!!DO NOT GET CHEATED AND PURCHASE FROM OTHER AUTO WRECKINGTOTALLY THE WORSE AUTO WRECKING "BASSET""
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March 2022 by John M.
Let's make this quick. I needed a power steering module for my '06 Lexus. Called up the yard and spoke to Alan. Told me he had plenty in stock. Went in the next day, picked it up for $100 CASH! (Part new from auto parts store $700) Remember to take cash!! I was told to make sure the invoice is not lost, that would be my only way to get an exchange if the part did not work.. they give you 30 days. Installed the part 3 weeks ago and everything is still working fine.
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January 2022 by Hellspite
Well a good place to fine parts you need... At least for Toyota/Honda, Allan and his crew are great group of people
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October 2021 by Oscar A.
It's a bummer that they suck because they're the closest junk yard to me. I've had a few bad dealings with them, but after today I'm done. They told me they had the part I needed and that it was in good condition. When I got there I had to wait almost 10 minutes and they finally brought one out that was no good. They brought out a second one, no good. Third one was good, but then I discovered that it was from the wrong car and wouldn't fit. Fourth one was also wrong. It was a waste of almost an hour. I called another yard and they're delivering the part to me, and it's $100 instead of the $125 Basset wanted.
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September 2021 by W.
Fast service, everythings pretty good.
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August 2021 by Everardo Cstellanos
They very nice..good attention..tthank you amigos defenely I recommend you...
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April 2021 by pierre farah
Need used parts, Basset us the answer, they deliver also
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March 2021 by unassigned
Going home from work I had hit a pothole. Next day went here and picked up new rims for my car as the rims when I had hit the pothole have dented. Got the rims same day and didn't have an issue.
