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December 2023 by Nithin Subbiah Meganathan
Rooms and the hotel were old and dated which was surprising considering the place has good reviews. I’ve stayed in a couple of Comfort properties and this definitely ranks at the bottom. But people were very helpful and friendly.
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December 2023 by Dietz Baldos
The rooms look clean but it doesn't feel like it. The room looks modern, but the furnitures are wearing out.
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November 2023 by Queen Sentira Ramos
Love Love Love this place! There was a bug in my room and they were so apologetic and professional about it! They upgraded our room with no hesitation. My family LOVES the free breakfast too! Love being able to make our own waffles:)
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November 2023 by Robin Lucas
Better than the more expensive hotels by far.... Customer service was amazing. This place goes over and beyond to make you comfy. The room was clean upon return without asking. I highly recommend this hotel... p.s. dnt mind the lady picking hee toes in the lobby lol ? ? ?
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October 2023 by Ulises Delgado
Best hotel in la puente. Staff is very friendly and willing to help out. Beds are always clean and smelling great. Definitely staying in comfort suites anytime I need a hotel room that feels like home.
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September 2023 by Gamer Ro
great place to be near city of industry gas stations and bakery shops are near rooms aren’t the best or bad there’s cracks in roof and holes in the walls,Bathroom Was little dirty but wasn’t too dirty that you can’t stay in it i’ll recommend coming here if you looking something normal not to fancy or bad the room was cold as ice and hot at fire i’ll recommend coming here there are homeless people around but your in danger if you go outside my kids loved the room it was calm and cold come here for good prices and calm roomsSafety: unless your outside the hotel there’s homeless people
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August 2023 by byanca sagrero
From the start we had a good service and stay. The entire staff is friendly and they go above and beyond for the guests. They always say good morning and make you feel welcomed.One of the cleaning ladies asked if we needed anything before her shift ended since in the morning we had the “Do not disturb sign”. No cleaning staff from previous hotels have ever done that. Our rooms were cleaned without even asking.Diana has been amazing. Going above and beyond with the food and heating up tortillas (no hotel has tortillas lol). The menudo on a Sunday was the best.The receptionist were so friendly. From the moment we wanted to check in the lady was friendly and welcomed and the guy (receptionist) too. I lost one of my daughters crocs and he had them within less than 5 minutes from when I lost them.Overall, it was a great stay. We will definitely book our stays here again.Thank you all for the hospitality. It was a different experience and uniqueness .
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July 2023 by Jesus Rodriguez Jr
This was one of the best comfort suites I’ve ever visited. The staff is extremely sweet and caring! I forgot the gentleman’s name in the front desk, but he worked night shifts and helped supply us with extra towels and toothbrushes since we forgot one. Rooms were really clean and they always had some refreshing cold lemon water. 10/10
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July 2023 by Mary Beth C.
Due to unavoidable circumstances my son and I have become tenants of Comfort Suites at 753 Glendora. The problem began when the property continued to over bill my credit card. I thought the desk girl just didn't know what she was doing. I have been here for over a year. I have heard more than 10 guest complain to the front desk that their card was being over billed. The manager would always ask me to pay cash saying that my bank was over charging me. She just wanted to customers to pay cash. Shortly after arriving I began to get bites by bed bugs. At the time I didn't know what was biting me. Then I began to see them. I complaint multiple times. They moved me to another room. But the same day the moved me I saw bed bugs. Then a family of 5 and 2 dogs moved in the room next door. I began to see roaches. The family was at the hotel for more than 6 months. When they left, they didn't pay their rent, leaving a huge mess and roaches behind. I have complaint multiple times about the bed bugs and roaches. The management does nothing. I filed a report with the Los Angeles Health Department about the roaches and the bed bugs. I am unable to function because I don't sleep. I am under a doctor's care. I am unable to work to help my son save money to move out because I am not functioning. The property refuse to address the roaches or bed bugs. See video and photos.
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June 2023 by Dhruv Shah
This hotel was ran very well. All staff was kind and the room was cleaned and serviced very well everyday for my group. Diana was very nice and she noticed that my group only ate halal/vegetarian and the breakfast did not have many options for us. Therefore, she went above and beyond and made fresh eggs and tater tots for us! We appreciate the good service and will definitely be staying here in the future when we are in the area.
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June 2023 by Simon Ordever
I am normally a Hilton or Holiday Inn sort of guy, however I made a few business trips recently to The City of Industry, Los Angeles and found this hotel close to my client.WOW, what amazing service for this class of hotel. The reception staff are 5 star, (especially JENNIFER). The room gets made up every day without asking, the free coffee in the lobby is available and fresh 24/7 and the price is very competitive.
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June 2023 by Simon O.
I am normally a Hilton or Holiday Inn sort of guy, however I made a few business trips recently to The City of Industry, Los Angeles and found this hotel close to my client.WOW, what amazing service for this class of hotel. The reception staff are 5 star, (especially JENNIFER). The room gets made up every day without asking, the free coffee in the lobby is available and fresh 24/7 and the price is very competitive. Rooms on the 1st floor, especially if they face the street can be noisy. The breakfast was free and appetizing.
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March 2023 by John C.
Stayed 3 nights for personal business trip. Stayed before in the past, but now showing wear-n-tear aging, and needs major remodeling! Room prices are competitive, private parking lot safe for rental vehicle, but not safe to be walking outside at night, as not the best part of town. Front desk manager Maria was friendly as I checked out.
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December 2022 by marwan tamimi
I stayed there 3 nights. Very noisy rooms the window was on the side walk of a busy street. I could hear every car and fire truck, was able to switch room after sleepless night, in the other room found a cockroach next to microwave table, peeling paint, keycard problems, dining area in the hallway. Iam just shocked how did this hotel get a bove 4 rating. The staff were kind that’s the only positive thing. I would never stay here again.
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December 2022 by Adam Lee
The only downside to this place was that I had to leave that super comfortable bed! I slept so well because of it! Upon entering the room I was beyond relieved to find it pleasantly cool, especially because I’ve spent the day melting in the heat because my truck’s AC took a dive and had to go in for repairs. The room was huge, and the privacy partition helped give it a cozy feeling instead of just a giant box with some furniture thrown in. Also, plug and usb outlets EVERYWHERE. I only needed one plug since I just had my phone, but it definitely is a plus for families or groups who are all about having their tech on them without worry of fighting over who’s turn it is to charge. The towels were clean and FULLY stocked, and although the shower pressure was a tad weaker than expected, it still was pleasant when winding down from the sweltering heat of the day.I definitely recommend staying here!!!Also Ivanna checked me in, and she was so kind and welcoming! It definitely made the experience here so much better!
