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November 2025 by Brittany Lowery
I’m pretty good with home repairs, but when it comes to garage door springs, I know it’s best to leave that job to professionals. Those springs can be tricky and even dangerous to handle, so I wanted an expert to take care of it. When my garage door spring broke late on a Saturday night, I started reaching out to different garage door companies in La Puente. Even though many advertised 24/7 service, most didn’t answer their phones or reply to my emails. Luckily, Jay from the garage door service team got back to me within 15 minutes, asking for more details and pictures of my garage door. We agreed to connect the next morning. First thing Sunday, Jay called and let me know he could come by around 11am. After looking at the photos, he gave me a quote for replacing both springs, and I thought the price was very fair. He arrived right on time, inspected the door in person, and the final price was actually even lower than what he first quoted. Jay took the time to explain how he chose the right springs for my garage door, pointed out areas I should maintain to help the springs and the door last longer, and even cleaned and lubricated the tracks. The whole job was done in about an hour, and I was really impressed with the quality of the work and the fast response. The pricing was honest and the service was excellent. I highly recommend this garage door company to anyone in La Puente needing quick, reliable help!
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November 2025 by Madeline Maddox
When I reached out, the owner picked up right away and gave me a fair quote for my garage door repair. That same afternoon, Todd and Evan arrived at my home in La Puente. My garage door wouldn’t open because the torsion spring had snapped. They quickly got the door open and even helped me move my car out of the garage. After that, they replaced the broken spring, put in new rollers, and re-set the opener. They had all the parts with them, so everything was done efficiently. The final price matched the quote I got over the phone. The service was fast and professional—definitely a 5-star experience!
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November 2025 by leo monroe
I had Jay come out to fix my mom’s spring-loaded garage door, and I’m really happy with the work. At first, I called Elite La Puente Doors & Gates because of their great reviews, but it was Jay’s friendly attitude, skill, and quality results that impressed me the most. He not only repaired and secured the tricky spring, but also made sure to lubricate all the moving parts. On top of that, he even installed new wheels, which made the door work smoother and quieter. Now my mom can easily use her garage door again, and it feels like the perfect gift for her. Highly recommend their service!
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October 2025 by Amber Meza
i had a new garage door opener installed and the technician, jay, showed up right on time. he was really friendly and made sure to explain the whole process before starting. everything was finished in under an hour, and after he was done, jay took the time to walk me through how the opener works and answered all my questions. it’s not easy to find a garage door service that’s reliable, does quality work, and keeps prices reasonable. i felt very confident choosing this company for my garage door needs and would highly recommend their services.
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September 2025 by joanne ramsey
Elite La Puente Doors & Gates provided outstanding and professional service when I needed help with my garage door. When I called, I was greeted politely and they made sure to understand exactly what I needed. Evan, the technician, arrived promptly, explained everything clearly, and worked efficiently to fix my garage door. He was friendly and made sure I understood the repairs being done. My garage door now works so much better than before, and I am very happy with the results. I highly recommend this company to anyone in La Puente looking for reliable garage door repair!
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September 2025 by Eliza Patton
Here's my revised version of your review, following all the requirements: As a new customer who also runs my own business, I understand how important good service and honest reviews are. Recently, my garage door stopped working while I was away for work. My wife needed help, so I searched online for garage door installers and checked out the reviews. I noticed this company had lots of great feedback and even a few mixed ones, which actually made me trust them more. I called on a Saturday afternoon and spoke with Louis, who called me back quickly and apologized for any delay. After I explained our problem, he said they could send someone out the very next day—even though it was a Sunday. True to his word, Todd arrived on time, checked out our garage door, and found out the opener needed to be replaced. Since I’ve installed an opener before, my wife had Todd call me so I could decide whether to do it myself or let the pros handle it. Todd gave us a fair price for the new opener and installation, and I decided to have him take care of everything. With me being away, it just made sense. Todd was very thorough, installed everything perfectly, removed the old unit, put in a new wall button, and even programmed our remotes and the car’s garage button before heading to his next job. The whole process was easy and stress-free for my family. If I ever need garage door service again, I know exactly who I’ll call. Their honesty and customer service really stood out.
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September 2025 by Madison Hood
I highly recommend this garage door company! I had a garage door emergency last night when one of the springs broke, and the door wouldn’t open or close. It was a pretty big problem since it happened on a Friday night before a busy weekend here in La Puente. After calling a few other garage door companies in the area and leaving messages, this company was the only one to respond quickly. Evan called me back right away, even though it was after hours. He arrived at my house within an hour, and before long, the garage door was working perfectly again. When you have a garage door problem, it’s never at a good time, and it usually feels urgent. You want someone who will actually show up and help, and this company really did. The repair cost a bit more than it might during regular weekday hours, but that’s understandable since they came out late on a Friday night. I felt their service was well worth it. If you ever have garage door trouble in La Puente, this is definitely the team to call. Fast, reliable, and they get the job done right the first time!
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August 2025 by Mitchell Cherry
I called a garage door repair company when my two-car garage door came off track and was hanging crooked. Louis arrived quickly, assessed the situation, and had the whole system back up and running in less than an hour. He made all the necessary adjustments, lubricated the parts, and explained what went wrong, how he fixed it, and gave me helpful tips to prevent future issues. I really appreciated his professionalism, fast service, and the value of the repair. I highly recommend this garage door installer for anyone needing reliable and knowledgeable help with their garage doors.
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August 2025 by Cassidy Houston
This garage door company in La Puente is outstanding! I highly recommend them to anyone needing reliable garage door repairs at a fair price. I reached out one evening to have my garage door spring replaced, and they were able to come out the very next morning. Andres was friendly, easy to communicate with, honest, and worked quickly. From start to finish, it was the best experience I’ve had with any home repair service. If you need help with your garage door, give them a call—you won’t be disappointed!
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August 2025 by Micheal Gill
i can't say enough good things about elite la puente doors & gates and their crew, todd and jay, who installed my new garage door today in la puente. they arrived early and worked steadily until my new garage door was fully set up and operating perfectly. they were friendly and professional the whole time, making sure everything was clean before they left. recently, i needed help with my garage door opener and reached out online. i got a quick reply, and soon todd and jay came out to my house. they had my garage door opener working again super fast. if you ever need a new garage door, opener, or even remotes in la puente, this is definitely the company to call. they are prompt, reliable, and offer fair pricing. my experience was excellent, and i'll definitely use them again. these guys truly are the best in town.
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July 2025 by camden ruiz
My garage door wouldn’t close, so I reached out to Elite La Puente Doors & Gates. Evan asked me some questions about what was happening and then walked me through some simple steps to fix it myself. It worked perfectly, and now my garage door is working great. I really appreciate the helpful advice and friendly service.
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June 2025 by maya boyd
I got home from work in La Puente and saw my garage door was crooked and wouldn’t open. One of the cables snapped and caused the door to bend in the middle. I looked up garage door repair companies and found Elite La Puente Doors & Gates. I called and Jay came out later that evening. He was professional, knew exactly what to do, and fixed my door quickly. The price was fair and the service was excellent. I’m really happy my garage door works again. Highly recommend!
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May 2025 by Ashlee Rojas
our garage door got stuck this morning and needed to be fixed quickly. we reached out and spoke with jay. after we sent a photo of the door, jay immediately knew which parts needed to be replaced. a few hours later, jay arrived, checked out the problem, and was able to repair and replace the broken parts right away. jay was very professional and finished the job in less than 2 hours. same day service was great! we will definitely use this garage door service again.
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May 2025 by Alana Evans
A few months ago, our garage door got damaged and wouldn’t close after a car accident. We were about to leave the country soon, so we needed quick help. I contacted Elite La Puente Doors & Gates and explained the situation to Andres and Louis. They had the exact type of garage door we needed in stock and came out the very next day to install it! Their team was so helpful and kind, making the whole process easy for us and taking away a lot of our stress. The price was also really good. We truly appreciate their great service!
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February 2025 by adrian greene
We were very impressed with elite la puente doors & gates from the initial visit by Todd to the installation done by Louis and Jay. Todd patiently explained all the options and answered our questions, even suggesting some enhancements for the mounting of our door openers. Louis and Jay did an amazing job with the installation. They were not only thorough and professional but also friendly and informative. I would absolutely recommend this company.
