-
October 2023 by Aaron A.
Luis O. posted a "compliment" to my very negative review so he could post a number of outright lies about his service. Our goods came from New Zealand and thus were required to have a complete manifest, a list of every object and its description. He is not worth spending more words on. If you want lies and broken valuables, then go ahead and use him. He pretends to be a Christian. We want nothing to do with his type of Christianity.
-
August 2023 by Angelica R.
Great company , great people ! I had their company move us and very careful and great workers ! I would call them again for our next move thank you to the Ortiz team !
-
January 2023 by Terry M.
Look at all the one stars and take heed! Wish I had.My family made a West to East coast move in Oct, 2023 with M.A.S. Let me summarize by saying the move itself went pretty well. There were hiccups and changes in what we were told from time to time but overall no serious damages. I would have given a 3 or 4 star rating had at the very end the owner not added on an $850 charge "just because". He stated it was a "fuel surcharge", but I reviewed federal data during the 3 months prior to our move and diesel fuel dropped by over a gallon in that period. What really happened was his employees damaged the tailgate of his trailer and he was looking for someone to pay for it. I normally would not have, but given the trail of little lies he gave us over the course of the move (we lost all trust in him) and his arrogance, I just wanted him out of our hair. I was also concerned he would hold our possessions hostage until I paid. He's arrogant, hardened and cheap enough to do that.Looking back I wish I had gotten a couple of quotes from nationally known movers to compare. I was looking to save a few dollars and thought this would be a better overall approach. Given what the move ended up costing I believe I could have located a high quality mover for about the same price and not have to spend time now trying to chase down a refund with the USDOT/FMCSA, California BBB and CA PUC - all of which I have filed complaints with. FMCSA and CA BBB are now investigating. I hope to hear from the CA PUC in the near future.
-
September 2022 by Blaine Postal Center
Worked with a few moving companies before and these guys are by far the best. On time. Very personable. Couldn’t recommend more.
-
April 2022 by Terese Z.
They guaranteed me that I was hiring a dedicated truckload (ie: NOT SHARING) cross country. They lied. I shipped my household and my vehicle.They removed my vehicle and squeezed in another household, then put my vehicle back, all scratched up. Some of my boxes of clothes were full of leaves and branches (who knows where they were sitting and for how long). They also lied about having a regular loading crew.They hired anyone who answered their call - people they never worked with before who loaded boxes of books on top of boxes of dishes and worse.They lost box loads (Probably delivered to the customer they split my truck with) and left things behind at the old house (parts to my bed, pots and pans, tools). Some of my audio video equipment is missing (stereo, dvd player) and many things are broken, including furniture and dishes.I asked them repeatedly where is the rest of my stuff -- Luis and Lupe just kept acting d*** and denying that my stuff would have gone to the other customer, which in fact is an admission that they broke our contract by sharing my load. No morals or ethics.
-
November 2021 by Jillian L.
Highly recommend MAS Moving & Storage. They take care of you like family. Lupe and David were so pleasant, knowledgeable and responsive. The blue moving bins are SUCH a time saver, money saver and so convenient. The packers were quick, efficient and so careful with our things. The day of our move it was pouring rain and all of the movers had smiles on their faces and never complained once. They took care of our things like their own, assembled everything and moved furniture in our new space to our liking and did so quickly and efficiently. Never looking for another mover again -- always going with MAS!
-
October 2021 by Andrea T.
We did a local move in LA. Movers were professional and conscientious of furniture and belongings. Price was reasonable. Would highly recommend.
-
September 2021 by Jacob Sirianno
Movers were right on time and handled everything with care! All of my items were taken care of and done in a timely manner! It was a very hot day and they worked so hard to get the job done. I would recommend them to anyone! Great experience!
-
August 2021 by Dan James
Great service. Each item wrapped up nicely
-
October 2020 by Autumn Sims
One of the most unprofessional businesses I have ever heard of. My wonderful sister Dana and her hubby hired this company and paid thousands to have their belongings moved from California to Kentucky. It has been over 3 weeks and they have not delivered their belongings. When they call the office personnel are extremely rude. They have never once been contacted by the supposed manager Augustine. There belongings are somewhere in a warehouse in Los Angelos. Who knows when they they will receive their belongings and or if they ever will. Do not choose this company for your moving needs.
-
October 2020 by Angela Morales
Do not use this company! They are the worst ever! They are scammers. They will hold your belongings hostage and continue to ask for more money and make it impossible for you to get them back. You will get the run around, not be able to talk to a manager, and pretty much just steal your belongings and money. They are very unprofessional and not a legit company. Just look at all the profiles that recommend them...they are fake! Do not give them any business...I repeat Do Not Give Them Any Business!
-
October 2020 by Martin Nadine
Had to quickly find someone to help with my move. Luckily my Google search made me discover Calstate. They were quick and very professional. They clearly laid out what I could expect from the entire process, and they delivered on what they promised. The price was very reasonable and the quality well worth it!
-
February 2020 by Donald Woodson
By being honest and charging the amount we were quoted, by not damaging our items then failing to pay for the claim after the fact. Horrible company. Will never ever use them again.
-
January 2020 by Susan Westin
Stop scamming people out of their hard-earned money. Increasing the price of my move from $3000 to $5200 is ludicrous and a huge scam! Give me my money back!
-
December 2019 by Gene Clark
Do your self a favor and do not use these guy! Very dishonest and stole every signed piece of memorabilia that we had!! It was not a coincidence that they were stolen and they had no good answers about how it happened. Didn’t really care after our stuff was delivered and they got there money. Lesson learned so please take our advice and do not use them!!! I don’t do these reviews but wanted to make sure other people don’t get taken like we did.
