Quality Custom Distribution (QCD)

Hours: Quality Custom Distribution (QCD) receives mixed reviews from truck drivers. Many drivers report easy and efficient experiences, with on-time appointments, quick unloading, and polite, friendly staff. One driver had a great Sunday delivery, unloaded in less than an hour, and noted the people were nice. Another had a positive experience with a 6pm appointment, was put at a door quickly, and found everyone polite. New drivers especially appreciate the supportive and helpful crew, with one stating the entire crew was really nice and empathetic during a hard dock. However, other reviews describe significant delays and frustrations. One driver waited over 40 minutes to check in and then 50 minutes for a seal to be cut, being told workers were on break. The gate worker was described as extremely rude, though a manager resolved the issue within 10 minutes. Another driver advised coming early but parking on the street, noting the guard was not rude but unhappy, and that backing into docks is difficult for new drivers. Despite these challenges, the same driver concluded the facility was "not that bad" and everything else was good. Overall, experiences vary greatly depending on timing and staff encountered, with management often stepping in to resolve issues.

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1. La Puente, California